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Reviews

4.4 / 5Excellent
1,771 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Townsville Entertainment & Convention Centre
    3 min walk
  • Popular Location
    Magnetic Island Ferry Terminal
    4 min walk
  • Popular Location
    ReefHQ Aquarium
    8 min walk
  • Airport
    Townsville, QLD (TSV)
    9 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Resort Twin Marina View

    Room Amenities

    • Marina view
    • Sleeps 4
    More details
  • Resort King Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Resort Twin Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Executive Twin Marina View

    Room Amenities

    • Marina view
    • Sleeps 4
    More details
  • Executive King Marina View

    Room Amenities

    • Marina view
    • Sleeps 3
    More details
  • Executive Twin Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Executive King Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details

About this area

Townsville

Located in Townsville, The Ville Resort - Casino is connected to the convention center and near the beach. Museum of Tropical Queensland and Perc Tucker Regional Gallery are cultural highlights, and some of the area's landmarks include Cultural Centre Townsville and Catholic Diocese of Townsville. ReefHQ Aquarium and Anderson Park Botanical Gardens are also worth visiting.

Popular Location

What's nearby

  • Townsville Entertainment & Convention Centre - 3 min walk
  • Magnetic Island Ferry Terminal - 4 min walk
  • ReefHQ Aquarium - 8 min walk
  • Museum of Tropical Queensland - 9 min walk
  • Maritime Museum of Townsville - 2 min drive

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • The Palm House – Serves breakfast and dinner daily. Reservations required.
  • Room Service – Serves breakfast, lunch, dinner, and light fare daily. Kids' menu available.
  • Spin Cafe – Restaurant with a bar. Open daily.
  • Quarterdeck – Restaurant with a bar. Serves lunch, dinner, and light fare daily.
  • Miss Songs – Restaurant with a bar offering Asian cuisine. Serves dinner daily. Reservations required.

About this property

The Ville Resort - Casino

Luxury hotel connected to the convention center in Townsville with 3 restaurants
3 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite. All 194 rooms provide free WiFi, refrigerators, and minibars. Guests will also find room service, free weekday newspapers, and hair dryers.
The Ville Resort - Casino offers 194 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Valet parking: AUD 15 per day

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 31.95-34.95 for adults and AUD 0-14.95 for children
3 restaurants and 1 coffee shop/café
3 bars/lounges and 1 poolside bar
Room service available

Things to do

Fitness center
Full-service spa
Helicopter/airplane tours
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free cribs/infant beds
Outdoor pool
Refrigerator

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

15 meeting rooms
Conference center

Outdoors

Terrace

Spa

Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

24 casino gaming tables
316 casino slot machines
Casino (13638 square feet of space)
Casino VIP room
Designated smoking areas

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds

Bathroom

Free toiletries
Hair dryer

Entertainment

Cable/satellite channels
Pay movies

Food and drink

Minibar
Refrigerator

More

Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 31.95 and AUD 34.95 for adults, AUD 0 and AUD 14.95 for children (approximately)
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Ville Resort Casino Townsville
  • Ville Resort Casino
  • Ville Casino Townsville
  • Ville Casino
4.4

Excellent

5 - Excellent
915
4 - Good
645
3 - Okay
152
2 - Mediocre
49
1 - Poor
10
4.5
Cleanliness
4.3
Service and Staff
4.5
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Didn’t like how there is such a difference in each style of room and you still pay top money.

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Overall our stay was great, with very friendly staff. However there was one staff member (jade - works in the splash bar) who was particularly autocratic and went out of her way to be difficult, which tainted our stay.

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Would have been nice to be told a little information about the hotel up in check in rather than just here is your room key.

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ville resort has great views , and lovely eatries . The pool is amazing. We stayed in a resort room which has plenty of space and everything you need. The staff are friendly and nothing is to much trouble . We would highly recommend to stay here while in townsville

Stayed 3 nights in Oct. 2019

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