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Reviews

4.2 / 5Very Good
235 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

  • Popular Location
    Horseshoe Bay Markets
    3 min drive
  • Popular Location
    Magnetic Island National Park
    8 min drive
  • Popular Location
    Arcadia Village
    15 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Apartment, 1 Bedroom

    Room Amenities

    • 35 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More details
  • Standard Apartment, 1 Bedroom, Ocean View

    Room Amenities

    • 35 sq m
    • 1 bedroom
    • 1 bathroom
    • Ocean view
    • Sleeps 2
    More details
  • Standard Apartment, 2 Bedrooms

    Room Amenities

    • 70 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 4
    More details
  • Standard Apartment, 2 Bedrooms, View

    Room Amenities

    • 70 sq m
    • 1 bedroom
    • 1 bathroom
    • Ocean view
    • Sleeps 4
    More details
  • Standard Apartment, 3 Bedrooms, View

    Room Amenities

    • 90 sq m
    • 1 bedroom
    • 1 bathroom
    • Ocean view
    • Sleeps 6
    More details

About this area

Nelly Bay

Grand Mercure Apartments Magnetic Island is located in Nelly Bay. Catholic Diocese of Townsville and Cultural Centre Townsville are local landmarks, and the area's natural beauty can be seen at Magnetic Island National Park and Radical Bay. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Cluden Racecourse.

Popular Location

What's nearby

  • Horseshoe Bay Markets - 3 min drive
  • Adrenalin Jetski Private Tours - 7 min drive
  • Magnetic Island National Park - 8 min drive
  • Horseshoe Bay Beach - 10 min drive
  • Arcadia Village - 15 min drive

Getting around

  • Townsville, QLD (TSV) - 149 min drive

About this property

Grand Mercure Apartments Magnetic Island

Luxury aparthotel with 4 outdoor pools and fitness center
4 outdoor pools, a fitness center, and a meeting room are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library, and free newspapers are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a living room, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Grand Mercure Apartments Magnetic Island offers 60 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided weekly.

Property amenities

Pool/Spa

4 outdoor pools

Internet

Free WiFi

Parking and transportation

Free self parking
Roundtrip airport shuttle (surcharge)
Airport shuttle on request
Accessible parking

Family friendly

Cribs (infant beds): AUD 10.0 per night
Childcare (surcharge)

Kitchen

Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Espresso maker
Cookware/dishes/utensils

Dining

Breakfast available for a fee: AUD $15 per person

Bedrooms

Rollaway/extra beds: AUD 45.0 per night

Bathrooms

Free toiletries
Hair dryer

Living spaces

Living room
Dining room
Library

Entertainment

Flat-screen TV with cable service
DVD player

Outdoor areas

Balcony
Terrace
Barbecue grill

Laundry

Washer/dryer
Laundry Facilities

Work spaces

1 meeting room

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

Elevator
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Smoke-free property

Services and conveniences

Tour/ticket assistance
Housekeeping (weekly)
Iron/ironing board
Safe at front desk
Free newspapers (lobby)
Front desk (limited hours)

Things to do

Fitness center
Bicycle rentals on site
Ecotours nearby
Kayaking nearby
Snorkeling nearby
Scuba diving nearby

General

60 rooms
5 floors
5 buildings
Individually decorated
Individually furnished

Policies

Check-in

Check-in between 2 PM - 5 PM

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

  • Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
  • The front desk is open in the following hours:<br><br> <li>from Monday to Friday: from 8 AM to 5 PM; <li>on Saturdays and Sundays: from 8:30 AM to 3 PM. <br><br> Guests planning to arrive outside these hours can check-in through the night service phone located beside the reception door. <br><br> For further information guests can use the contact details in the confirmation received after booking via this website.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: AUD $15 per person (approximately)
  • Airport shuttle fee: AUD 10 per person (one way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Grand Mercure Apartments Magnetic Island Apartment
  • Grand Mercure Apartments Apartment
  • Grand Mercure Apartments Magnetic Island
  • Accor Grand Mercure Apartments Hotel Magnetic Island
  • Mantra One Bright Point Hotel
  • Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
  • Grand Mercure Apartments Magnetic Island Nelly Bay
  • Mercure s Magnetic Nelly
4.2

Very Good

5 - Excellent
110
4 - Good
79
3 - Okay
31
2 - Mediocre
12
1 - Poor
3
4.0
Cleanliness
3.8
Service and Staff
3.3
Amenities
4.0
Property condition

4/5 Good

  • Liked: Staff & service, room comfort

Great location during Magnetic Island Race Week. Short walk to marina, local IGA and ferry serivce. Ground floor 3 bedroom apartment quite spacious with bonus covered internal breezeway and walled front courtyard. Some maintenance issues such as loose tap in 2nd bathroom leaking into cupboard below, dusty bed frame in master bedroom, very grotty sink waste in main bathroom.Sheets and doona cover in one bedroom stained. Faults reported were either rectified or logged for further maintenance attention.

Stayed 8 nights in Aug. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in May 2019

      3/5

      • Liked: Staff & service, amenities
      • Disliked: Cleanliness, property conditions & facilities

      Our first room was disappointing. There was something smudged on a door, a broken bathtub facet, and mould. But the manager was great when I brought these issues to her attention and she moved us to another room. The property has a great location and I highly recommend a water view room. I would stay again, only because the manager was so accommodating and the view of Townsville was beautiful at night.

      Stayed 2 nights in May 2019

      3/5

      • Disliked: Cleanliness, amenities

      Mediocre at best. No Wi-Fi; Room not cleaned during stay. Complex is in a good location, right in next to the ferry terminal, but tired. Setup is a serviced apartment, but our room wasn't cleaned during our 6-night stay. Misleading description on Expedia as there technically is "Free Internet" but you have to go to the reception area to use it - no Wi-Fi in the room. Kitchen contained a random selection of equipment. No oven trays, no cutting boards, but 5 vegetable peelers. Whole place needs a re-vamp and some consistency.

      Stayed 6 nights in Apr. 2019

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