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Reviews

3.9 / 5Good
1,834 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Catholic Diocese of Townsville
    5 min walk
  • Popular Location
    Museum of Tropical Queensland
    11 min walk
  • Popular Location
    ReefHQ Aquarium
    12 min walk
  • Airport
    Townsville, QLD (TSV)
    7 min drive

Choose dates to view prices

Book online or call:

1800 781 504
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Executive Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Queen Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Business Room (Shower over Bath)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Family Suite

    Room Amenities

    • City view
    • Sleeps 5
    More details

About this area

Townsville

Madison Plaza Townsville is located by the ocean and in an area with great shopping. Catholic Diocese of Townsville and Cultural Centre Townsville are local landmarks, and some of the area's activities can be experienced at Magnetic Island Ferry Terminal and The Strand Beach. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Cluden Racecourse. Our guests love the hotel's central location.

Popular Location

What's nearby

  • Catholic Diocese of Townsville - 5 min walk
  • Museum of Tropical Queensland - 11 min walk
  • ReefHQ Aquarium - 12 min walk
  • Strand Waterpark - 19 min walk
  • Queens Gardens - 2 min drive

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

About this property

Madison Plaza Townsville

Central hotel connected to a shopping center in Townsville with restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, self parking, and dry cleaning. All 93 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with DVD players. Hair dryers, phones, and ironing boards are among the other amenities that guests will find.
Madison Plaza Townsville offers 93 air-conditioned accommodations with DVD players and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.
This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2016.
Recreational amenities at the hotel include an indoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: AUD 15 per day
Extended parking (surcharge)
Limited parking spaces

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: AUD 20-30 for adults and AUD 20-30 for children
1 restaurant and 1 coffee shop/café
1 bar

Things to do

Indoor pool

Family friendly

Cribs/infant beds (surcharge)
Dry cleaning service
DVD player
Indoor pool
Laundry facilities
Refrigerator

Conveniences

Elevator
Free newspapers in lobby
Vending machine

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage

Languages spoken

English

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Cribs/infant beds (surcharge)

Bathroom

Free toiletries
Hair dryer

Entertainment

DVD player
LCD TV

Food and drink

Coffee/tea maker
Refrigerator

More

Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in between 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

  • The front desk is open daily from 6:00 AM - midnight. <br />

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 30 for adults, AUD 20 and AUD 30 for children (approximately)
  • Self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Chifley Plaza Townsville Hotel
  • Chifley Plaza Townsville
  • Madison Plaza Townsville Hotel
5 - Excellent
537
4 - Good
803
3 - Okay
306
2 - Mediocre
132
1 - Poor
56
4.1
Cleanliness
4.3
Service and Staff
3.4
Amenities
3.6
Property condition

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Customer service was very poor. Manager didn’t get back to me after repeated attempts. You have to pay $15 for outside parking. And the pool is underground and poorly maintained

Stayed 5 nights in Jan. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    We got a great deal and was happy with our stay. Old building and some smell in hallways but not in room.

    Stayed 2 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Beds were very comfortable. Family room was a little small but ok for a night or two.

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I love the location, central to everything, only a short drive to the strand or a moderate walk of your keen. Unfortunately as it is in the city the lights from outside make the rooms quite bright, the black out curtains help, but it’s a con you can accept.

    Stayed 1 night in Oct. 2019

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