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Madison Plaza Townsville

Hotel Class
4 out of 5

Information

Reviews

3.9 / 5Good
1,743 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Catholic Diocese of Townsville
    5 min walk
  • Popular Location
    Museum of Tropical Queensland
    11 min walk
  • Popular Location
    ReefHQ Aquarium
    12 min walk
  • Airport
    Townsville, QLD (TSV)
    7 min drive

Choose dates to view prices

Book online or call:

1800 781 504
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Business Room (Shower over Bath)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Queen Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Family Suite

    Room Amenities

    • City view
    • Sleeps 5
    More details

About this area

Townsville

Madison Plaza Townsville is located by the ocean and in an area with good airport proximity. Catholic Diocese of Townsville and Cultural Centre Townsville are local landmarks, and some of the area's attractions include ReefHQ Aquarium and Anderson Park Botanical Gardens. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Cluden Racecourse. Our guests appreciate the hotel's location for the sightseeing and nightlife.

What's nearby

  • Popular Location
    Catholic Diocese of Townsville - 5 min walk
  • Popular Location
    Museum of Tropical Queensland - 11 min walk
  • Popular Location
    ReefHQ Aquarium - 12 min walk
  • Popular Location
    Strand Waterpark - 19 min walk
  • Popular Location
    Queens Gardens - 2 min drive

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

About this property

Madison Plaza Townsville

Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, self parking, and dry cleaning. All 93 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with DVD players. Other amenities available to guests include hair dryers, phones, and ironing boards.

Policies

Check-in

Check-in between 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight.

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • Pets not allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 30 for adults, AUD 20 and AUD 30 for children (approximately)
  • Self parking fee: AUD 15 per day
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Chifley Plaza Townsville Hotel
  • Chifley Plaza Townsville
  • Madison Plaza Townsville Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: AUD 15 per day
  • Extended parking (surcharge)
  • Limited parking spaces

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: AUD 20-30 for adults and AUD 20-30 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Indoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
5 - Excellent
537
4 - Good
753
3 - Okay
286
2 - Mediocre
114
1 - Poor
53
4.1
Cleanliness
4.3
Service and Staff
3.4
Amenities
3.6
Property condition

3/5

Good location good staff, probably just getting aged

Stayed 10 nights in Sep. 2019

3/5

The staff were very friendly but the cleanliness of the room was less than impressive. There were lots of ants and the doona cover was just two seperate sheets. So when we woke up we had the doona it’s self on us and it was ripped and torn and had hair in it. We asked for a new one and they did bring us one but it didn’t have a cover on it due to the front desk saying they didn’t have one. It didn’t feel very nice to sleep with so we left the hotel.

Stayed 6 nights in Aug. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 2 nights in Sep. 2019

2/5

In need of an upgrade. Window does not open to open to allow fresh air. Light over bathroom didn’t work. Paid $15 for secure parking but gate was tied back so anyone could park there, when mentioned only got an apology but no offer of a refund

Stayed 1 night in Jul. 2019

3/5

It needs a good clean and upgrading! The curtains were broken and the walls were dirty.

Stayed 1 night in Jul. 2019

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