Quality Inn & Suites Thunder Bay Downtown

2.5 star property

Photo gallery for Quality Inn & Suites Thunder Bay Downtown

Free daily continental breakfast
Coffee and/or coffee maker
Reception
Exterior
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
61 Cumberland Street N, Thunder Bay, ON, P7A 4L7

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Thunder Bay

With a stay at Superior Shores Hotel BW Signature Collection By Best Western in Thunder Bay, you'll be within a 10-minute walk of Lake Superior and Thunder Bay Tourist Pagoda. .This hotel is 0.4 mi (0.6 km) from OLG Casino Thunder Bay and 0.5 mi (0.8 km) from Magnus Theater.

What's nearby

  • OLG Casino Thunder Bay - 7 min walk - 0.6 km
  • Intercity Shopping Centre - 4 min drive - 4.4 km
  • Lakehead University - 7 min drive - 3.3 km
  • Thunder Bay Regional Health Sciences Centre - 8 min drive - 6.6 km
  • Fort William Gardens - 10 min drive - 7.7 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 15 min drive

Restaurants

  • McDonald's
  • On Deck
  • The Foundry
  • Red Lion Smokehouse
  • Roosters Bistro

About this property

Quality Inn & Suites Thunder Bay Downtown

Hotel with free breakfast, 7-minute walk to Lake Superior
Superior Shores Hotel BW Signature Collection By Best Western offers 65 air-conditioned accommodations with safes and irons/ironing boards. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 65 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift (36 centimetre wide door)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Midtown Inn Thunder Bay
Midtown Thunder Bay
Midtown Inn

Quality Inn & Suites Thunder Bay Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1075 reviews
Rating 8 - Good. 350 out of 1075 reviews
Rating 6 - Okay. 128 out of 1075 reviews
Rating 4 - Poor. 59 out of 1075 reviews
Rating 2 - Terrible. 70 out of 1075 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Harsharan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Very on top of customer service and requests.
Stayed 5 nights in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean, quiet, and comfortable. The area around the property seemed a little sketchy, but we got in rather late and left early, so it might have looked different in the full light of day.
Stayed 1 night in Sep 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccably clean, everyone was very friendly and breakfast was great!
Stayed 4 nights in Sep 2025

8/10 Good

Marce

Travelled with partner
Liked: Cleanliness, staff & service
First the good things. Coffee machine in breakfast area was outstanding. Espresso cappuccino, regular coffee all available and very good tasting. Lots of options for breakfast. Muffins were very good. Staff very friendly Negatives about breakfast were scrambled eggs very overdone, oatmeal was extremely liquidy the first day the second and third day it got thicker but was never hot. Server very good about trying to accommodate you. Hotel had been recently remodeled with upgrades in the rooms. That said, upholstered furniture in room 505 definitely needed cleaning and filters in AC units definitely needed. Cleaning Beds were reasonably comfortable, pillows. Pretty firm . Check/in was a little bit challenging because we were not aware at first the parking was available across the street. And parking next to building was extremely limited.
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and well renovated. Hotel amenities are spare but provided free of charge. Staff is friendly and while I didn't have any questions for them I watched them provide excellent service and direction to several guests who asked.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & clean nice rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Staff & service
Not good area when traveling with pet. Expensive for facility.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammadreza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thunder Bay

Trip across Canada , we stayed twice , front desk very helpful many restaurants in area casino , yes homeless in area but no problems rehabilitating centre is 3 block up from this area .
Stayed 1 night in Aug 2025

8/10 Good

nithinreddy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to down town
Stayed 1 night in Aug 2025

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean. Plenty of parking. Area located in was kinda dodgy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly staff- well done on the renovation ! love the fact the parking lot locks at night . Will be staying here again !!
Stayed 1 night in Sep 2025

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
There is a fenced compound to park across the street - shelter or homeless drug addicts everywhere & not comfortable to unload & walk across to the hotel & fell the items in the vehicle are secure from theft or vandalism
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Theodore

Stayed 3 nights in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Sep 2025

4/10 Poor

Aaron

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at check in time, had to get tolet paper myself, landery equipment broken. Our floor had garbage along the floor. Over priced for what you get!
Stayed 1 night in Sep 2025

8/10 Good

Ezra Bruno

Stayed 3 nights in Sep 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and also clean. Staff was pleasant. Can’t ask for much more than that. Continental breakfast could use a bit more attention, but all in all, a good stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Andreya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Room, staff, atmosphere were great. Had a good little gym and breakfast every day in a cute breakfast lounge. The area around the hotel was under construction but the hotel itself was clean safe and pretty inside. Staff went above and beyond to accommodate.
Stayed 4 nights in Sep 2025

8/10 Good

Everdina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not impressed with the location at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Not keen on the overall outside locstion but the hotel itself was great. Good selection of bkfst items
Stayed 1 night in Sep 2025

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 4 nights in Sep 2025

6/10 Okay

Emilio

Travelled with partner
No heat in room
Stayed 1 night in Sep 2025