See all properties
Save

Embassy Suites Syracuse

3.5 star property

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Building design
Lobby
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪1 min drive‬
  • Place, Destiny USA
    ‪6 min drive‬
  • Place, Syracuse University
    ‪9 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(85 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, One King Bed, Accessible

8.8 out of 10
Excellent
(18 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

9.2 out of 10
Wonderful
(61 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Similar properties

Lobby
Embassy Suites by Hilton Syracuse Destiny USA
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.2 out of 5, Very good, 1,008 reviews
The price is AU$219
includes taxes & fees
10 Jan - 11 Jan 2026
Embassy Suites by Hilton Syracuse Destiny USA

About the area

East Syracuse

When you stay at Embassy Suites Syracuse in East Syracuse, you'll be in the business district, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 6.8 mi (10.9 km) from JMA Wireless Dome and 10 mi (16.1 km) from New York State Fairgrounds.

What's nearby

  • Brooklawn Golf Course - 1 min drive - 1.5 km
  • Destiny USA - 6 min drive - 11.9 km
  • Syracuse University - 9 min drive - 18.6 km
  • JMA Wireless Dome - 11 min drive - 18.7 km
  • New York State Fairgrounds - 13 min drive - 22.2 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Cardinal Health - ‬4 min drive
  • ‪John & Sons Fly Road Market - ‬4 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Barbagallo's Express Mart - ‬3 min drive

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a 24-hour front desk
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at The Eterie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in East Syracuse? This hotel has 5612 square feet (521 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My granddaughter had no problems with the room. She is 2 an everything was perfect for her.
Stayed 1 night in Sep 2025

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Sep 2025

6/10 Okay

Tanya G

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is an older Embassy Suites. The drapes were broken, did not close completely. The HVAC was loud. I won't stay at this particular Embassy Suites, again.
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for SU family weekend- could use another elevator, ran out of clean forks at breakfast and shower head/pressure not great but otherwise great!
Stayed 2 nights in Sep 2025

2/10 Terrible

Mujo

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I was questioned why i was gettin 4 sunny side eggs for breakfast and was told that a case is now $120 plus the glas where its been served has about 1/4of an inch of dust which no one seems to care about.
Stayed 1 night in Sep 2025

2/10 Terrible

Beth

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Kyle

Travelled with family
Liked: Property conditions & facilities
The lobby, restaurant, and areas visible to guests were clean, comfortable, and appeared well-kept. Unfortunately, our room told a very different story. The bathroom had a leaking toilet tank, with the garbage can placed under it to catch the dripping water. The shampoo and body wash dispensers that should have been attached to the wall were missing, leaving visible gunk where they used to be. There was dust and dirt in the bathroom crevices, buildup around the wet bar sink, and even white stains on the decorative pillows on the couch. The extra bedding provided for the pullout couch didn’t smell fresh and was missing pieces. The beds and pillows were uncomfortable, which made for a poor night’s sleep. We also went down for breakfast before closing time. There were still many guests eating, and while the back-of-house staff were friendly and cheerful, the front-of-house staff were the opposite. Rude and impatient. We were told multiple times to hurry up because breakfast was almost over, and we watched them rush other guests as well. At one point, a staff member even told a guest it wasn’t her fault the guest had “slept in.” It was very clear they just wanted to wrap up and leave, which left a bad impression. Overall, while the common areas gave a good first impression, the condition and cleanliness of the actual room, combined with the unpleasant breakfast experience, made the stay disappointing and not one we’d recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly the room was clean as well as the grounds.
Stayed 1 night in Aug 2025

6/10 Okay

Mihai

Stayed 3 nights in Sep 2025

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our suite was like a tomb; dark, quiet, private. Which was perfect because my daughter had a migraine. I didnt hear elevators, doors slamming, people talking in hall, yelling, running upstairs. Just silence. Room was clean. Breakfast was great. Tons of options. Sausage was cold, but everything else was great! Elevator was quick. Check in/out was pleasant. I already recommended it to a friend.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Seth

Stayed 2 nights in Aug 2025

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Too crowded fo
Stayed 1 night in Aug 2025

4/10 Poor

Candace

Disliked: Cleanliness
This v property is right along a busy highway. Really sketchy area as well. I DON’T RECOMMEND.
Stayed 1 night in Aug 2025

10/10 Excellent

evergiste

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 1 night in Aug 2025

10/10 Excellent

Shakisha

Stayed 4 nights in May 2025

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff great breakfast convenient to NYS fairgrounds
Stayed 2 nights in Aug 2025