The Ultimo

4.0 star property

Photo gallery for The Ultimo

Ultimo Studio
Interior
Exterior
Ultimo King Room | Bathroom
Ultimo King Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Paddy's Market
    ‪1 min walk‬
  • Capitol Theatre
    ‪3 min walk‬
  • International Convention Centre Sydney
    ‪9 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

Ultimo Queen Room

8.8 out of 10
Excellent
(28 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Ultimo Single Room

7.4 out of 10
Good
(3 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Ultimo Family Room

9.4 out of 10
Exceptional
(23 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Ultimo King Room

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Ultimo Trio Room

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Ultimo Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Sydney

With a stay at The Ultimo, you'll be centrally located in Sydney, steps from Market City and Golden Water Mouth. .This hotel is 0.2 mi (0.3 km) from Christ Church St Lawrence and 0.2 mi (0.4 km) from Paddy's Market.

What's nearby

  • Paddy's Market - 1 min walk - 0.0 km
  • Capitol Theatre - 3 min walk - 0.3 km
  • Hyde Park - 9 min walk - 0.8 km
  • International Convention Centre Sydney - 9 min walk - 0.8 km
  • Circular Quay - 4 min drive - 3.1 km

Getting around

  • Capitol Square Light Rail Station - 3 min walk
  • Sydney Central Station - 6 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪1909 Dining Precinct - ‬2 min walk
  • ‪Market City Tavern - ‬2 min walk
  • ‪Khao Kang Maruay Thai restaurant - ‬1 min walk
  • ‪Do Dee Paidang - ‬1 min walk
  • ‪Chinese Noodle Restaurant 北方麵館 - ‬2 min walk

About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 1 2024 to October 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of Sydney
Stayed 1 night in Apr 2025

10/10 Excellent

Deonne

Travelled with pets
Liked: Amenities
Such friendly staff. Incredible location. Pet friendly. Beautifully renovated heritage building.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Ultimo Hotel, and while the property itself was nice, my experience at check-in left a lot to be desired. Upon arrival, I was met with an unwelcoming attitude from one of the front desk staff members. I was treated with impatience and rudeness. Was lied to, that our credit card was declined, but all it was, was that first transaction was missing the credit card surcharge. Steer clear of the tall blonde working at check in. Rest of the staff was nice, but pray you don’t have to deal with the lady we dealt with.
Stayed 7 nights in Mar 2025

10/10 Excellent

Louise

Travelled with group
Liked: Amenities, property conditions & facilities
Only minus is parking: not on site
Stayed 1 night in Mar 2025

6/10 Okay

Ewen

Liked: Cleanliness, staff & service
The Ultimo is currently undergoing huge renovations. They are adding a third floor! This means putting a crane in the lift well, the only place it can go, and the lift is out of action for the entire duration of the building. This is listed as "months" but in all likelihood will be longer. For two people having had knee replacement surgery it was a struggle to climb to the 1st floor. There was no mention of this that I could see on the wotif website when making the booking. The property overall was good, but this let it down - at least as far as I was concerned. (I wonder if anyone will get in touch with regards to this feedback).
Stayed 4 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicky

Liked: Cleanliness, staff & service, room comfort

Would stay again

We were in the better part of hotel , but work going on and late at night banging ! Would be better to close off that area . Fab location and lovely staff .
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Location great
Stayed 1 night in Mar 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Travis

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Business traveller
Liked: Amenities, property conditions & facilities
Beautiful building in a great area
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Comfortable room and great walkable location for the CBD.
Stayed 4 nights in Feb 2025

6/10 Okay

XUEFEI

Stayed 6 nights in Feb 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay!
Stayed 4 nights in Feb 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but the elevator is not working while the hotel is undergoing renovations. Had to carry suitcases up multiple flights of stairs. Also, there is no onsite parking as claimed in the Expedia listing. Had to park remotely and walk to the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ludvig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could no be at a better location. Would stay again next time visiting Sydney.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Paddy’s market and short walk to Darling Harbour.
Stayed 2 nights in Jan 2025

8/10 Good

Alistair

Stayed 2 nights in Jan 2025

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely we are going to stay again at Ultimo next time we are at Sydney. Great vibes
Stayed 4 nights in Jan 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
It’s reasonable for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Ricke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 4 nights in Jan 2025

8/10 Good

Margaret

Travelled with family
Liked: Staff & service
Clean rooms, a little run down but lots of renovations happening. Value for money, close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable hotel close to shops and public transport. Family of 4 and they had single beds for the kids and king for us. Super comfy beds. Small room with little storage but suited our needs. Bathroom was fresh and clean.
Stayed 5 nights in Jan 2025