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Holiday Inn Sydney - Waterfront by IHG

3.5 star property

Photo gallery for Holiday Inn Sydney - Waterfront by IHG

Meeting facility
Indoor pool
Reception
Front of property
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
300 Esplanade, Sydney, NS, B1P1A7
  • Place, Cape Breton Centre for Craft and Design
    ‪2 min walk‬
  • Place, World's Largest Fiddle
    ‪6 min walk‬
  • Place, Centre 200
    ‪6 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(19 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(38 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(63 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Sydney

With a stay at Holiday Inn Sydney - Waterfront by IHG, you'll be centrally located in Sydney, just a 3-minute walk from Cape Breton Centre for Craft and Design and 7 minutes by foot from St. George's Church & Cemetery. .This hotel is 15.5 mi (24.9 km) from Marine Atlantic Ferry Terminal and 0.2 mi (0.4 km) from Sydney Waterfront Boardwalk.

What's nearby

  • Cape Breton Centre for Craft and Design - 2 min walk - 0.2 km
  • World's Largest Fiddle - 6 min walk - 0.6 km
  • Centre 200 - 6 min walk - 0.6 km
  • Cossit House Museum - 8 min walk - 0.7 km
  • Cape Breton Centre for Heritage and Science - 8 min walk - 0.7 km

Getting around

  • Sydney, NS (YQY) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Philthy Philly's - ‬5 min walk
  • ‪Governor's Pub - ‬2 min walk
  • ‪Daniel's Restaurant & Lounge - ‬6 min walk
  • ‪Smitty's - ‬13 min walk

About this property

Holiday Inn Sydney - Waterfront by IHG

Boardwalk/promenade hotel with 2 restaurants and a fitness center
Holiday Inn Sydney - Waterfront by IHG offers 152 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite at Eave Restaurant & Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Sydney? This hotel has 6300 square feet (585 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Eave Restaurant & Bar - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Crown Cafe & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 7 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eave Restaurant & Bar
  • The Crown Cafe & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (6,300 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 6 2025 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 per person
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number STR2526T8600

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Sydney Waterfront
Holiday Inn Sydney Waterfront Hotel
Holiday Inn Waterfront Hotel Sydney
Holiday Inn Waterfront Sydney
Delta Hotel Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

Holiday Inn Sydney - Waterfront by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Dirty around toilet bowl. Tv didn’t work. Night manager could not get it work. Lights didn’t work in part of the room.
Stayed 1 night in Sep 2025

4/10 Poor

Murray

Travelled with family
Disliked: Cleanliness, amenities
Room was poor to terrible. Not clean. Beer bottle caps on the floor. Hair in the bathroom. Water in the elevator.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jarrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to waterfront
Stayed 1 night in Sep 2025

10/10 Excellent

chad, Stephenville

Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a renovated room which was very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

G Luc Joseph, Elliot Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing. Great staff. The room was a little dated but everything else was amazing.
Stayed 7 nights in Sep 2025

8/10 Good

Jeffery, Marinette

Stayed 1 night in Sep 2025

6/10 Okay

Cindra

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Unfortunately the property is under going a Reno. We were compensated for our falling apart bathtub n stained rugs.
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Ocean view, Eave restaurant were great. Property was under renovation and that was not disclosed when the hotel was booked. Rooms are pretty shabby, but clean. More than one coffee pod per person would have been nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Erika

Disliked: Staff & service, property conditions & facilities
There was an older man at reception who seemed to have zero interest in customer service, reminded me a little of Basil Fawlty. Key cards easily demagnetize.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but, not worth the money for the construction

Was a nice stay at this property, a bit pricey for not having an operating hot tub which we were looking for. As well as the property is going through construction and at very early in morning it sounded like a drill was going to come through the wall or ceiling. Ah well, was the 1st time in the region and thats what we focused on.
Stayed 1 night in Sep 2025

8/10 Good

Kateryna

Stayed 3 nights in Sep 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel on the waterfront.

Very nice hotel with a very nice room overlooking the harbour. Convenient to lots of restaurants although we have breakfast included which has been good.
Stayed 2 nights in Sep 2025

8/10 Good

Rishabh, Lower Coverdale

Travelled with family
Liked: Cleanliness, staff & service
Holiday Inn Sydney should think of renovating their property specifically their room amenities, toilets inside the rooms as they were too old or may be from 70’s. No complimentary water bottle was provided or a jar or glass was kept and no cream or milk was available for morning tea or coffee.
Stayed 1 night in Sep 2025

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service
Outdated. Stained dirty carpets. Locks that hardly works properly. You will spend time trying to get in your room. Noisy air conditioner/ heating system. Bathroom tub is stained with dark marks on the floor surface. Flush sometimes don’t seal so it just keeps flowing. Too expensive for the quality of the place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful harbour view, staff was friendly and walking from the hotel to local restaurants and tourist attractions was ideal. Would definitely come back!
Stayed 1 night in Sep 2025

10/10 Excellent

Randy, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were very happy with our stay. Staff were super friendly and very helpful. I understand renovations are underway so expect it too only improve. Really need some better wall outlets as plugging in device chargers was a bit of a challenge. Parking lot retaining wall and steps are in need of repair. All things considered though we would stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Skye, rusagonis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being on the waterfront and walking every morning. Dog Charlie was treated like a king.
Stayed 2 nights in Aug 2025

4/10 Poor

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is an excellent location right beside the waterfront / boardwalk. The hotel is showing its age, carpet and hallways had a musty smell. Beds are the old spring mattress and not very comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

John

Harbour location
Stayed 1 night in Aug 2025