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The Dragon Hotel

4.0 star property

Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Bar (on property)
Reception
Front of property - evening/night
Standard Double Room, 1 Double Bed, Accessible

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
The Kingsway, Swansea, Wales, SA1 5LS
  • National Waterfront Museum
    ‪9 min walk‬
  • Swansea Marina
    ‪11 min walk‬
  • Swansea Beach
    ‪3 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

7.8 out of 10
Good
(18 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(26 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 3 Single Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Triple Room, 3 Single Beds

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Swansea

The Dragon Hotel is in the heart of Swansea, within a 5-minute walk of Swansea Castle and Swansea Market. .This hotel is 0.5 mi (0.7 km) from LC Swansea and 1.5 mi (2.4 km) from National Waterfront Museum.

What's nearby

  • Grand Theatre - 6 min walk - 0.5 km
  • National Waterfront Museum - 9 min walk - 0.8 km
  • Swansea Marina - 11 min walk - 1.0 km
  • Swansea Beach - 3 min drive - 2.0 km
  • Swansea University - 4 min drive - 3.0 km

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Copper Bar - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Turkish Kitchen - ‬3 min walk
  • ‪Kaspa's Swansea - ‬3 min walk

About this property

The Dragon Hotel

Hotel with 2 restaurants, steps from Swansea Castle
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a television in a common area and a banquet hall.
Enjoy Regional cuisine at THE DRAGON BRASSERIE, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Street parking available
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 283 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 133 out of 1001 reviews
Rating 2 - Terrible. 128 out of 1001 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I can get a room on a higher floor and have a view of the sea. The room is very clean. I appreciate that the staff call me a taxi as I have to leave very late at night to take a bus to the airport. I live in Canada, and I stay at the Dragon every time I come home on holidays and when I leave. I trust that everything will be ok when I stop off there on my journey and it always is.
Stayed 1 night in May 2025

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dragon Needs A Lift

Great location for a Swansea Centre gig night (thank you Manics, you were amazing as always). Room (401) was functional but tired decor wise...the mattress was softer than I'm used to but the night was very quiet and that supported a decent night's sleep. Breakfast was tasty, particularly excellent sausages. The one (of two) functioning lifts wasn't functioning on Sunday morning - those four flights toting a full trip bag was a pain but manageable for this 69 year old...other guests at breakfast might have found it more problematic.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
All in, the hotel is ok. Definitely needs modernising, but isn’t that bad. Paid £70 for a room on a Saturday night, so can’t complain.
Stayed 1 night in May 2025

6/10 Okay

Dawn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
My husband enjoyed the cooked breakfast but I would have liked to have had scrambled or poached instead of fried which was the only choice. The staff were very pleasant. The room which we were given was not very clean (the carpets, walls and doors were all pretty dirty.)The toilet, sink and shower were clean. The paint on the ceiling had large patches where the paint was peeling off.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness
Staff were great, inside the property could do with a freshen up, painting , carpets, but overall good, I’d stay again.only one lift working and that broke down , bit of of pain being on 7th floor, but complimentary breakfast for hassle made up for it. Breakfast very good and hot . I’d stay again
Stayed 2 nights in May 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

6/10 Okay

Angela

Disliked: Property conditions & facilities
So the property is in a good location, but it just feels very dated. Carpets are very worn. Everything just feels like it could do with updating only one of the two elevators was working and its tiny maximum free people, but it also felt a little grubby. I thought the breakfast was good value, but on the second day, the coffee machine wasn’t working. The staff are very friendly and try to help where they can.
Stayed 2 nights in May 2025

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The carpet was worn and torn. The window couldn’t close. Very poor. Wouldn’t stay again.
Stayed 1 night in May 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Marjan

Travelled with partner
Flush does not work. No lock in the toilet. No handwash in the toilet. No manner from the staff. One of the staff members got inside the room without knocking while me and wife we’re sleeping. It was a waste of money and would never recommend to anyone.
Stayed 2 nights in May 2025

2/10 Terrible

Jim

Disliked: Cleanliness, property conditions & facilities
Hotel reminded me of post communist Eastern European hotels from the 90s. Lift was tiny and only one was working. Tried to have a shower at 8.30am and it was stone cold. Told reception when I was checking out and they told me they'd been told and had put hot water heater back on!! The hotel was full and they didn't keep the boiler on when everyone was likely to take a shower!
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Staff were really friendly and helpful. Rooms were ok Breakfast was plentiful and piping hot. Cental to city centre. Only snag was lift qasnt working when wenarrived but was fixed by the evening.
Stayed 1 night in May 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took really good care of me and my husband.
Stayed 1 night in May 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

6/10 Okay

Alison

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sadly I was disappointed with the hotel. Having stayed in the past, it was a shame to see how tired the hotel rooms are. Bed bases were worn and ripped. The carpets in the room were stained and worn. The walls and ceiling were marked and water damaged. It doesnt feel like a 4 star hotel at all. The reception and bar areas are still lovely, but everywhere else is in need of some tlc. There was a large wedding party on the night we stayed and they left everywhere a tip, food and drinks tipped all over the stair cases. And they were noisy! Quite a challenge for the staff on duty. It's ideally situated for a night in Swansea, but I dont know that I would return again.
Stayed 1 night in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort

Hope they found Wayne

Love the 1950’s charm of this hotel, chose to stay here over the premier inn because of that - love the staircase and the nod to past grandeur. The staff are all super friendly and professional which is really appreciated. I want impressed with the wedding party staying at the hotel who felt it appropriate to run through the corridors shouting all night, I hope they found “Wayne” who was clearly lost and in need of finding, so desperate were his friends to locate him that they felt the need to knock on every door at 2am whilst shouting for him. Kind of ruined the vibe and destroyed what was promising to be a good nights sleep.
Stayed 3 nights in Apr 2025

6/10 Okay

Rhodri

Travelled with partner
Liked: Cleanliness, staff & service
Average stay
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Travelled with group
Liked: Staff & service, room comfort
Hotel was ideal for our stay! Parking and breakfast reasonably priced. Staff on arrival, breakfast and departure were very friendly and helpful.
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

I messaged the hotel requesting an earlier check-in, they replied through this app stating an additional charge of £30 but I didn’t get this until I arrived. I asked at reception 1pm, was told in no uncertain terms and abruptly that it would be 3pm when I could check-in. This from the (I assume the duty manager), who spoke to me at breakfast the following morning, re my concerns re the cleanliness and the extremely dated furnishings, he shared with me that the hotel was being refurbished soon. I shared photographs via email and in person at reception around 6pm (pics to follow). The plus points were that reception staff seemed to be sympathetic, the breakfast was good and the bed linen was clean. The said manager, when speaking seemed an ok guy, even though his total lack of effort in even attempting to get me into my room sooner than 3pm had already disappointed, not even an attempt at trying, and after a 4 hour drive would have been nice. This hotel is listed as *4 honestly it’s a *2 at best.
Dust accumulated in the corner of the bedside cabinet.
Sofa, very tired and lacking in room preparation.
Shabby
Stained carpet and tissue on the carpet.
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025