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Room type Options Nightly price Book
Guest Room, 2 Twin Beds
Room with view
35 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Executive Room, 2 Single Beds
Room with view
35 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Suite, 1 King Bed
Room with view
65 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Presidential Suite, 1 King Bed
Room with view
138 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 King Bed
Room with view
59 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 1 King Bed
Room with view
35 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Guest Room, 1 King Bed
Room with view
35 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
53 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Guest Room, 1 King Bed, Accessible
Room with view
35 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Corner Suite, 1 King Bed
Room with view
90 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Loft Suite, 1 King Bed
Room with view
102 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with free parking connected to the convention center in Surabaya

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business centre
Laundry facilities

Doubletree By Hilton Surabaya is in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This luxury hotel is 0.7 mi (1.1 km) from Grahadi and 0.8 mi (1.2 km) from Joko Dolog Statue.

Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages spoken

  • English

Show all languages

Doubletree By Hilton Surabaya

Jl Tunjungan 12 East Java, Surabaya, 60275

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 310
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2020
  • Free area shuttle
  • Number of restaurants - 1
  • Number of meeting rooms - 16
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Pool sunloungers
  • 24-hour fitness facilities
  • Children's club (free)
  • 24-hour health club
  • Train station drop-off (surcharge)
  • Baby/toddler toys
  • Secured parking
  • Secured parking
  • Children's games
  • Children's toys
  • Hosted evening meal
  • Hosted evening meal (reserve)

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian
  • Chinese (Mandarin)

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Doubletree By Hilton Surabaya offers 310 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Cable TV service
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Individually furnished
  • Sleep Number by Select Comfort mattress
  • TV size 43
  • TV size (measurement) inch
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair

Where to Eat

A hosted evening meal is available for a surcharge on weekends (reservations required).

The Koffee Deli & More - Onsite lobby lounge.

Cloud 22 Rooftop Bar - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open select days.

Makan Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to do

  • Bicycle rentals on site
  • Playground on site

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 544500 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.

No cots (infant beds) available

Service animals not allowed

UnionPay

Car recommended

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Contactless check-in is not available

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Cashless transactions are not available

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Fee for in-room wireless internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 544500 per night
  • Hosted evening meal: IDR 350000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Doubletree By Hilton Surabaya Hotel
  • Doubletree By Hilton Surabaya Surabaya
  • Doubletree By Hilton Surabaya Hotel Surabaya

We should mention

Pool access available from 6:00 AM to 8:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

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