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The first room I slept in had blood on the sheets. When I tried to call the front desk it was busy. I didn’t want to cause an issue so I just slept on top the covers. I also woke up in the middles the night with bug bites on my ankles. My husband called and I received another room across the hall. The next morning I woke up again with another bite on my ankles then when I took a shower I noticed a small brown bug on my wash cloth. I removed it from the towel and put it on the shower wall so could see what it was and it had legs and definitely was a bug. I don’t recommend staying unless they do a treatment or something. I had to check out and find other areangements. Then when I tried to check out an explain the manager on staff got really defensive about the hotel and was explaining she gets off soon. We were trying to get the reservations canceled and approved for refund. She left the Expedia on the phone for more than 20 minutes then walked out the room my explaining if she was trying to help us or not. She continued to repeat the she was not the general Manager so she could not approve anything but could not provide and documentation that the Situation would be resolved. Of course this was not about her but it was more about the service and the experience in the room. I think it would have gone a lot smoother if she would have followed procedure and immediately called her general manager or Expedia to resolve this issue.

Very happy with the hotel and thw amenities. Room was clean bathroom could use an update

Great and easy stay from start to finish

Home2suites is a great option for those traveling with pets. Very easy and stress free. There are good items for purchase in the lobby. The rooms are spacious, clean, and the bathroom is good. It’s our go to option on the way back and forth from Florida.

kitchen useful to warm up and store food very clean rooms

My dad and I stayed here because it was close to the National Museum of the Marine Corps. That is the hotel's only redeeming quality. I also chose the hotel because it had a handicap accessible room, but I don't think we got one because the beds were much too high and there wasn't a grab bar in the shower. The hotel in general isn't handicap friendly because there are 3 sets of doors separating the outside and the elevator, without a door opener in sight. The mattresses were hard and I rotated like a rotisserie chicken all night. The pillows were extremely flat. I was surprised that for an extended stay, the mattress and pillows were so awful. It was mostly clean; housekeeping needs to pay attention to the top of the shower where it meets the wall. The bathroom light fixture is very rusty. There is minimal staffing at the front desk because when I walked by in the morning and mid afternoon, it was unoccupied. I called the front desk one night at about midnight because of screaming on the floor below, and it rang through to a call center. I don't know if my complaint made a difference, but the screaming stopped a short time later. Definitely wouldn't stay here again.