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Clean & Friendly staff

Clean hotel but need to provide more amenities

The room was very clean. The carpet in the hallway could use updating but otherwise clean. The front desk clerk name Dae Kyoung Kim was very helpful with getting us to our cruise ship terminal. The hotel was close to train station. It was about 7 minute walk. Also easy access to buses. Many shops nearby, but don't open till after 10 am. Otherwise great location.

After a 4-night stay, this Korean hotel brand delivers quality comparable to international chains like Hyatt and Westin - a marked improvement over our previous Airbnb experiences. The Ilsan/Kintex location is ideal, with shops and restaurants nearby. The real advantage is the 5-minute walk to GTX-A high-speed rail, which reaches Seoul Station in just 20 minutes. This relatively new property maintains excellent cleanliness standards. Standard rooms match premium Western hotels, while unique themed options include a PC-bang room with gaming computers and anime décor - a fun Korean touch. We booked a handicap accessible room that had grab bars and wide doors, but significant issues remained. The tub-only bathroom made showering impossible for mobility-impaired guests, and the heavy room door was difficult for elderly visitors using walkers or wheelchairs. Staff provided consistently professional and friendly service. The breakfast buffet offered Western, Korean, and Chinese options but lacked variety, staying identical throughout our stay. Sono Calm successfully blends Korean hospitality with international standards. It’s excellent for the Goyang/Ilsan area, especially with the convenient Seoul rail connection. Despite accessibility concerns and repetitive dining, it’s recommended for its quality and location, though mobility-impaired travelers should verify specific accommodations before booking.​​​​​​​​​​​​​​​​

It is only 5 minutes ride to Incheon airpor, shuttle is very convenient.

Property well maintained and serene. Very comfortable ambiance