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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Fitness facility
Premier Suite, 1 King Bed
Miscellaneous
2 bars/lounges, lobby lounge, rooftop bar
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Place, Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Place, Dongdaemun Design Plaza
    ‪5 min walk‬
  • Place, Gwangjang Market
    ‪7 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

9.4 out of 10
Exceptional
(14 reviews)
  • 53 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

7.6 out of 10
Good
(5 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 3 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the area

Seoul

A stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences places you in the heart of Seoul, within a 5-minute walk of Goodmorning City and Dongdaemun Design Plaza. .This luxury hotel is 0.3 mi (0.5 km) from Dongdaemun History and Culture Park and 0.4 mi (0.7 km) from Doota Mall.

What's nearby

  • Dongdaemun History and Culture Park - 5 min walk - 0.4 km
  • Dongdaemun Design Plaza - 5 min walk - 0.5 km
  • Gwangjang Market - 7 min walk - 0.6 km
  • N Seoul Tower - 6 min drive - 4.1 km
  • Gyeongbokgung Palace - 7 min drive - 3.8 km

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Seoul Station - 13 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪노보텔 앰배서더 동대문 Executive Lounge - ‬1 min walk
  • ‪Samarkand City - ‬3 min walk
  • ‪Von's Oven Chicken 본스치킨 - ‬3 min walk
  • ‪Food Exchange - ‬1 min walk
  • ‪Russian Cakes - ‬2 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury hotel with 2 restaurants and bars
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 523 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Seoul? This hotel has 3552 square feet (330 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The pool, fitness center, sauna, and kids zone will not be available on the first Tuesday of every month.
The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.
This property’s outdoor rooftop pool will be closed from 3 PM-9:30 PM on September 12-14, 2025, and from noon to 2 PM on October 1, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 19 years old are not allowed in the outdoor rooftop pool.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Access to the pool and kids zone is available by reservation only, with one entry permitted per day.
Some room types include access to the Club Lounge. Guests must be at least 19 years old to access the Club Lounge.

We should mention

The seasonal pool will be open from May to October
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 725 out of 1160 reviews
Rating 8 - Good. 294 out of 1160 reviews
Rating 6 - Okay. 96 out of 1160 reviews
Rating 4 - Poor. 25 out of 1160 reviews
Rating 2 - Terrible. 20 out of 1160 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sung

Stayed 2 nights in Jun 2025

6/10 Okay

Yoon, East Amherst

Travelled with family
Liked: Property conditions & facilities
As a VIP member, I did not receive any special treatment or upgrades. The breakfast was very disappointing, and it’s not worth of the money. I should’ve booked other place. I don’t see it as a 5 star hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Chiang, cramerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bottle waters in the room are expired
Stayed 2 nights in Jun 2025

4/10 Poor

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was horrendous and definitely not worth for the amount their charge. Initially I was given a room with a massive smoke smell, which you could smell from the hall. When asked to change it, they sent someone who said: ‘I can’t smell anything’ - ??? - then moved to another room where the door closet didn’t close properly and the internal lights were kept on, disturbing my sleep. Overall is a badly designed room, where the light system in general is confusing, super noisy with the bathroom fan and a shower that it doesn’t warms up properly. Also not to mention the ridiculous rules to use the pool. It’s not welcoming, it’s not comfortable and it costs a lot. Defeats the whole purpose of a holiday.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice breakfast, convenience location, airport bus right outside the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

William, Niles

Stayed 3 nights in Apr 2025

10/10 Excellent

Yas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Otto

Travelled with family
Liked: Amenities
our family of 3 stayed in this property for 3 days. We enjoyed the stay. The room was clean and spacious. After traveling for over a week already, we were pleasantly surprised to find a washing machine for laundry in the room. We also liked the swimming pool and sauna room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence side of the hotel was lovely and we would book again
Stayed 4 nights in Jun 2025

10/10 Excellent

sung

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At the entrance to the hotel we were met with a disgusting sewage smell for the duration of the stay. 1. Shower head broken - Did get repaired 2. TV in room didn't show more than 2 channels - Did get repaired next day 3. Handle of door hanging off between bedroom and living area so we couldn't close the door for fear of being locked inside 4. Sink in bathroom seemed to take forever to drain 5. Air-con wouldn't drop below 22 degrees After day 3 I got very sick with legionnaires-type symptoms and ended up in hospital. Whilst I have no evidence of this being from the hotel, it is usually caught from poorly maintained air-con units After returning from hospital on the last night of the stay, we needed to request another couple of days stay as I couldn't travel home in such a state. The reception told us they had no rooms. First thing the next morning (5 hours later) we asked a different person, and they miraculously found us another room. Got in to the new room to find the aircon not working. I already had a high temperature and the aircon wouldn;t drop below 29 degrees. Had to call maintenance who didn't fully fix it and spent some time vacuuming the filters in the aircon unit. This made me believe the air-cons were not fully maintained. Eventually, they had to provide a desk top fan. Finally, buffet poor value for money - Around £200.00 for 2 people! Not much selection. Closed early.
Stayed 5 nights in Jun 2025

4/10 Poor

Tracie

Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Stayed 4 nights in Jun 2025

2/10 Terrible

Florence, San Francisco

Liked: Cleanliness
Customer service is so bad. Rude
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with the station right outside
Stayed 4 nights in Jun 2025

10/10 Excellent

Dr Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Branson

Stayed 4 nights in May 2025

8/10 Good

Arti

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and plenty of dining options in walking distance
Stayed 4 nights in May 2025

2/10 Terrible

Ruzana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was in the middle of nowhere . Very basic hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for us. Stayed for 2 weeks, staff took great care of us.
Stayed 14 nights in May 2025

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Angie Chung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and kitchenette was a bonus. Walking distance to dong dae moon core shopping area and subway line. Our stay at this hotel was better than expected. Thank you!
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious rooms and great service
Stayed 4 nights in May 2025

10/10 Excellent

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 20 nights in May 2025