10/10 Excellent
Rachel
7 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was recommended by a friend of mine and I’m so, so grateful she did. This hotel was very comfortable, quiet and clean. There was some construction going on, but it was only going on during certain hours and I was out of the hotel then anyway. They also offered to change rooms for me if I was at all uncomfortable. All of the staff was very kind and accommodating and always greeted me whether I was leaving the hotel or returning. I also wanted to specifically comment on how wonderful Chloe was at the hotel. I had the misfortune of losing my wallet with my credit cards and passport and while it was an extremely stressful 24 hours, the restaurant that had my wallet had contacted the hotel and Chloe told me my passport had been found. I asked if it was my wallet or just my passport, which either one I was grateful for! After taking the time to explain how to get to the restaurant and printing directions for me, Chloe took it upon herself to not only call the restaurant to confirm it was in fact my entire wallet, but she also emailed me to help ease my worries. After retrieving my wallet and returning to the hotel, one of the gentleman came up to me and told me how concerned Chloe had been for me. It was so sweet and touching and meant so much to me. They also held my luggage for me so I could spend my last few hours in Seoul enjoying it while I could with my friends. I cannot recommend this place enough to anyone, especially a lone female. I felt very safe.
Rachel
Stayed 5 nights in Feb 2025