AMERON Luzern Hotel Flora

4.0 star property

Photo gallery for AMERON Luzern Hotel Flora

Lobby sitting area
Meeting facility
Terrace/patio
Lobby
Italian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

Comfort Double Room

  • Sleeps 2

Premium Room

  • Sleeps 2

Standard Double Room

9.2 out of 10
Wonderful
(99 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2

Comfort Room

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room

9.0 out of 10
Wonderful
(48 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Standard Single Room

  • Sleeps 1

Deluxe Single Room

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Boutique Standard (bookable From 05.05.2025)

  • Sleeps 2

Boutique Deluxe (bookable From 05.05.2025)

  • Sleeps 2

Boutique Comfort (bookable From 05.05.2025)

  • Sleeps 2

Boutique Premium (bookable From 05.05.2025)

  • Sleeps 2

Boutique Comfort Special (bookable From 05.05.2025)

  • Sleeps 2

Standard Queen Room

  • Sleeps 2

Deluxe Room With Queen Bed

  • Sleeps 2

Similar properties

About the area

Lucerne

A stay at AMERON Luzern Hotel Flora places you in the heart of Lucerne, just a 4-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. .This hotel is 0.1 mi (0.2 km) from Jesuit Church and 0.2 mi (0.3 km) from The Swiss Path.

What's nearby

  • Chapel Bridge - 2 min walk - 0.2 km
  • Lucerne Town Hall - 3 min walk - 0.3 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Chateau Guetsch - 13 min walk - 1.1 km
  • Swiss Transportation Museum - 3 min drive - 2.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Heini - ‬3 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬3 min walk

About this property

AMERON Luzern Hotel Flora

Lakefront hotel with a 24-hour front desk and a restaurant
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 161 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a hair salon, shopping on site, and a fireplace in the lobby.
Enjoy a meal at BACiO della MAMMA, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Lucerne? This hotel has 1646 square feet (153 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
BACiO della MAMMA - This restaurant specializes in Italian cuisine.
Bar & Boulevard - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 28 per night)
  • Parking on site (CHF 28 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,646 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Grab bar in shower
  • In-room roll-in shower
  • Lift (110 centimetre wide door)
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CHF 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number KZV-SLU-000031

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1045 reviews
Rating 8 - Good. 242 out of 1045 reviews
Rating 6 - Okay. 63 out of 1045 reviews
Rating 4 - Poor. 18 out of 1045 reviews
Rating 2 - Terrible. 17 out of 1045 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harvinder Singh

Stayed 1 night in Aug 2025

8/10 Good

Wong Siew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is really near to the train station . Visitor card given to us for complementary public transport within zone 10 in the city. The Chapel bridge can be seen when you exit the hotel .
Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Stayed 2 nights in Jul 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
I was hesitant to come because of the bad weather, so I called to cancel and the lady from the lobby convinced me. I am very happy she did cause it is a great town and the hotel Is quite pretty. The staff is very nice.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a short walk from the train station and Chapel Bridge. Beds were comfortable and the room was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Stayed 1 night in Jul 2025

8/10 Good

Pamela

Stayed 3 nights in Jul 2025

6/10 Okay

Olga

Liked: Cleanliness, staff & service
The staff is very nice . Always trying to help . The hotel needs a better A/C for the summer days . The location is fantastic . Breakfast is good .
Stayed 2 nights in Jul 2025

8/10 Good

Connie

Stayed 3 nights in Jul 2025

4/10 Poor

Pawan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Excellent location near train station and old city. However poor air conditioning with what seemed like only the fan function on in the room. It was cooler outside than in the room which was warm for summer. The shower had poor flow and poor temp control and height adjustment so had to bend a little to take a shower. WiFi inconsistent and lagged. Small rooms but adequate for two, Breakfast selection small and poor value for the cost. Will not stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Can walk from train and around area
Stayed 1 night in Jul 2025

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service and perfect location

Hotel staff was very friendly and check in quick. restaurant on site with lots of choices. Very close to this beautiful city. The Swiss white wine is top notch !
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Amenities
Amazing staff
Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Great location very friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Abdul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very nice
Stayed 3 nights in Apr 2025

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean, has comfortable bed/bedding and the front desk staff are friendly and helpful. Most of all, the location is great! Just a mininut walk from the Chapel bridge and close walking distance from the train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Jul 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for shopping, sightseeing
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Good location, small room

Good location, close to Chapel bridge and train station. Small room, not much space to move around. There was construction in the road front of the hotel, I wish this had been disclosed before our booking.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The location is my reason for scoring as high. I really wanted to love the stay it was impossible to get to the parking listed in the description due to all streets being worked on. Construction was ongoing in the morning. The room was not as clean as you would expect and the communication was non existent. I would not return
Stayed 1 night in Jul 2025

8/10 Good

Jatin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in went very well. The hostess, who checked us in was very accommodating and friendly. The rooms were small, but nice. Where the stay fell short was when my wife asked very kindly for a staff member to warm a small gluten free item in their kitchen microwave for about a minute due to my daughter‘s celiac disease. The front desk lady gave us quite a bit of pushback with attitude. With quite a bit of persistence, my wife was able to have her warm the small item.
Stayed 2 nights in Jul 2025

4/10 Poor

MAHMOUD

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room so small for the amount we paid it’s over
Stayed 1 night in Jul 2025