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The nonsuch escape was amazing. The staff was very courteous to me and my guest I will definitely come back

Property is beautiful, beach is gorgeous, rooms for the Diamond Club and perks are the best. Wouldn’t stay in the resort on any other level. The diamond club butlers are the best! This resort is the most relaxing and provides entertainment nightly. Best restaurant is the steak house! And buffet near by. We went off season! I’m guessing due to this staffing was slim and so some restaurant staff seemed rude and sassy. But they didn’t ruin our mood and relaxation.

The food and drinks were amazing, and the people were so friendly and accommodating. We will definitely be going back

Beautiful property! Great beach location. Enjoyed all the pools, the shuffle board and the daily activities . Definitely take advantage of the special restaurants on the property for dinner and lunch. Also book your excursions on the property because they are great deals! The drinks were excellent, food was way better than most all-inclusive and the staff was incredible. Highly recommend this place and looking forward to coming back!

It’s ok the place is poorly lit in the walkway to the room and I got sick with food

To start with, please keep in mind that we are talking about a 3 star hotel. I would NOT recommend going in high season. We were lucky to go at the start of low season where the hotel was not too busy. Positives: Very nice pools, one with a swim up bar. It Located on a beautiful stretch of beach with many beach chairs and umbrellas available. Not so for the main pool area. Very few umbrellas available. Nice gym and games room. The buffet food options were better than the other two restaurants. The Coconut Grill between the beach and the main pool was also good for mid day meal. The staff was irregular. Some or super nice and attentive, others were less so. The main contra in this hotel is the actual rooms. They are a disaster with a desperate need of renovations. They have renovated a few rooms, basically on the ground floor. Such a peak at a superior king which looked much better with amenities like a small fridge and coffee maker and new furniture. Also more spacious. We were on the second floor. The tiny dresser's doors wouldn't slide opened and closed, there was no closet door. Everything is cement! The door to the bathroom is a sliding door which was off kilter and the shower door didn't close properly, so there was a puddle of water on the floor after every shower. I asked to see a renovated room and was told mine was a renovated room. ABSOLUTELY NOT TRUE! Couldn't believe it! Sent 2 emails that were NEVER answered and given an excuse that they were sent to Florida HQ.