2/10 Terrible
Daniel
Travelled with family
30 June 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I rarely leave reviews, but our experience at Royalton Antigua was so unacceptable that I feel obligated to warn others.
From the moment we arrived, it was clear this resort is nowhere near the standard you'd expect from a so-called "luxury all-inclusive" property. Here's what we endured:
No Air Conditioning: The AC was non-functional throughout our stay, making it incredibly uncomfortable, especially at night.
Frequent Power Outages: Blackouts were a regular occurrence, with little communication or explanation from the staff.
Dirty Tap Water: The water coming out of the faucet was cloudy and visibly dirty—completely unsafe and disgusting.
Long Waits for Meals: Dinner service routinely took 2 to 3 hours, with disorganized staff and painfully slow service.
Limited Food & Drink Options: For an all-inclusive resort, the food and beverage selection was shockingly limited, with many items "unavailable" each day.
Empty Pools: Many of the pools were drained or closed without notice or reason, eliminating one of the main attractions of a beach resort.
The entire stay felt like a bait-and-switch. The resort looks good in photos, but the reality is drastically different. Management seems overwhelmed or indifferent, and basic comforts like clean water and reliable electricity were not provided.
I would absolutely not recommend this resort to anyone. If I could rate it 0 stars, I would. This was not just a bad vacation—it was a complete failure of hospitality.
Daniel
Stayed 7 nights in Jun 2025