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Hotel Plaza San Francisco

4.0 star property

Photo gallery for Hotel Plaza San Francisco

Indoor pool
Junior Suite, 1 King Bed
Bar (on property)
Reception
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Place, University of Chile
    ‪4 min walk‬
  • Place, Santa Lucia Hill
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

Indoor pool
Hotel Gran Palace
Downtown Santiago
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 177 reviews
The price is AU$96
30 May - 31 May
Hotel Gran Palace

About the area

Santiago

Located in Santiago (Downtown Santiago), Hotel Plaza San Francisco is within a 10-minute drive of Costanera Center and Julio Martinez Pradanos National Stadium. .This spa hotel is 6 mi (9.7 km) from Parque Arauco Mall and 0.1 mi (0.1 km) from Barrio París-Londres.

What's nearby

  • Barrio París-Londres - 1 min walk - 0.1 km
  • San Francisco Church - 2 min walk - 0.2 km
  • University of Chile - 4 min walk - 0.4 km
  • Santa Lucia Hill - 6 min walk - 0.6 km
  • Palacio de la Moneda - 7 min walk - 0.7 km

Getting around

  • University of Chile Station - 4 min walk
  • Parque Almagro Station - 14 min walk
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Hotel Plaza San Francisco - ‬1 min walk
  • ‪Sky Sushi Take Away & Delivery - ‬2 min walk
  • ‪D'leite - ‬3 min walk
  • ‪Red Bar - ‬3 min walk

About this property

Hotel Plaza San Francisco

Hotel Plaza San Francisco offers 146 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 146 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Santiago? This hotel has 2605 square feet (242 square meters) of space consisting of conference space and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Plaza San Francisco

Hotel Plaza San Francisco Santiago

Plaza San Francisco

Plaza San Francisco Santiago

Plaza San Francisco Hotel

Plaza San Francisco Santiago

Hotel Plaza San Francisco Hotel

Hotel Plaza San Francisco Santiago

Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Hotel was beautiful and clean and great location. staff was exceptional
Stayed 2 nights in Feb 2026

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. The staff was very helpful and pleasant. The breakfast was lovely. The hotel was located in a great location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff! At Reception, bar and restaurants. So friendly and helpful to us, first time visitors to Santiago.
Stayed 2 nights in Feb 2026

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Initial check in with staff was great. They were super helpful and accommodating
Stayed 2 nights in Jan 2026

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the old town area, all staff were very pleasant and helpful. Slightly negative points were that the well advertised happy hour was only available if you were buying food prior to ordering drinks and we were rationed to 2 tea bags in the room for our 3 night stay !
Stayed 3 nights in Jan 2026

10/10 Excellent

Qinghua, Whippany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very friendly staffs.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great reception by Tomas
My wife Lisa enjoying complimentary welcome pisco sour drink.
Stayed 1 night in Jan 2026

6/10 Okay

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly. Hotel was clean, quiet and a great location for touring downtown Santiago. The hotel restaurant and bar provided great service and the prices were very reasonable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in an old world hotel that was clean and comfortable. The staff was excellent. We had a wonderful stay.
Stayed 2 nights in Jan 2026

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful, particularly the breakfast and doorbells. Room was clean and comfortable.
Stayed 3 nights in Jan 2026

4/10 Poor

Manish, Watford

Disliked: Cleanliness
Reception and reservation staff has too much attitude … poor customer service all around
Stayed 1 night in Jan 2026

8/10 Good

Henry J

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff were very helpful. Breakfast had many options.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Stayed 3 nights in Jan 2026

8/10 Good

Andreas, Panama

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious room. Excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff friendly and helpful;.On our last day, checkout was at noon. I asked if they had a room to change into travel clothes since our flight did not leave Santiago until 8:55 pm. Without hesitation, the main manager at the front desk said that we could stay in our room until 4;30 pm. when we had arranged for a transfer to the airport. This hotel is located close to the city centre with an easy walk to Place de Armas. Overall a very enjoyable stay. I would highly recommend this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dusty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in the center of Santiago! A bit of an issue getting my style C adapter to fit in their older style L outlets. But the hotel lent me one that worked.
Stayed 1 night in Dec 2025

10/10 Excellent

Yi

Room ok
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but could use updating. Our room was large and was very quiet.
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Liked: Amenities
Disliked: Cleanliness
Did not use hot tub taxi to airport ok
Stayed 3 nights in Dec 2025

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Location beautiful hotel lovely friendly staff Close to everything
Stayed 2 nights in Dec 2025