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Swissôtel Santa Cruz De La Sierra

4.5 star property

Photo gallery for Swissôtel Santa Cruz De La Sierra

Massages
Massages
Outdoor pool
Swiss, Room, 1 King Bed, Valley View
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Pet-friendly
  • Breakfast available
  • Gym

Explore the area

View map
5to anillo Avenida La Salle # 4500, Santa Cruz
  • Place, Ventura Mall
    ‪14 min walk‬
  • Place, Santa Cruz Zoo
    ‪3 min drive‬
  • Place, Plaza 24 de Septiembre
    ‪6 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, City View

Panoramic Room, 1 King Bed, City View

Panoramic Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed (Rainforest View)

Panoramic Room, 1 King Bed (Rainforest View)

Panoramic Room, 1 King Bed (Rainforest View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Rainforest View)

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed (Rainforest View)

  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Swiss, Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed, Valley View

Swiss, Room, 1 King Bed, Valley View

Swiss, Room, 1 King Bed, Valley View

  • Valley view
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

When you stay at Swissôtel Santa Cruz De La Sierra in Santa Cruz, you'll be in the business district, within a 5-minute drive of Santa Cruz Zoo and Ventura Mall. .This luxury hotel is 1.8 mi (2.9 km) from Las Brisas Shopping Center and 2.3 mi (3.6 km) from Patio Design LifeStyle Center.

What's nearby

  • Ventura Mall - 14 min walk - 1.2 km
  • Santa Cruz Zoo - 3 min drive - 2.5 km
  • Plaza 24 de Septiembre - 6 min drive - 4.9 km
  • San Lorenzo Cathedral - 7 min drive - 5.3 km
  • Guembe Biocenter - 12 min drive - 8.6 km

Getting around

  • Santa Cruz de la Sierra Station - 20 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 25 min drive

Restaurants

  • ‪Hard Rock Cafe Santa Cruz - ‬16 min walk
  • ‪El Cuartito (Ventura) - ‬16 min walk
  • ‪Republica - ‬16 min walk
  • ‪La Casa del Camba - ‬17 min walk
  • ‪Tulum - ‬17 min walk

About this property

Swissôtel Santa Cruz De La Sierra

Luxury hotel with a full-service spa and bars
Swissôtel Santa Cruz De La Sierra offers 138 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 138 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Santa Cruz? This hotel has 926 square feet (86 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Blu Spirits - This rooftop bar serves lunch and dinner.
Elsa - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: BOB 90 for adults and BOB 49 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blu Spirits
  • Elsa

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 926 square feet of conference space

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BOB 139.20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BOB 90 for adults and BOB 49 for children
  • Airport shuttle fee: BOB 278.40 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: BOB 139.20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Swissotel Santa Cruz La Sierra
Swissôtel Santa Cruz De La Sierra Hotel
Swissôtel Santa Cruz De La Sierra Santa Cruz
Swissôtel Santa Cruz De La Sierra Hotel Santa Cruz
Swissôtel Santa Cruz De La Sierra (Opening October 2020)

Reviews

Swissôtel Santa Cruz De La Sierra Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 57 out of 79 reviews
Rating 8 - Good. 15 out of 79 reviews
Rating 6 - Okay. 2 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

Reviews

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night at the Swissotel

It was a great one-night stay at the Santa Cruz Swissôtel. The hotel was impecable, service excellent, and the staff very friendly and professional. We shall return to this hotel in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Excellent. Out of the way, not really walking distance to anything and not many taxis that pass by but the micro is easy to navigate and outside the door.very comfortable and excellent facilities and breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent facilities in Santa Cruz de la Sierra. The professionalism and customer service of the staff are outstanding. The bar could offer a wider variety of spirits, but overall, my stay was very good. Highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Per

Stayed 1 night in Nov 2024

10/10 Excellent

Marco A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the sorrounding areas are not walkable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco M

Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Soon Kyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it. Very clean and well maintained hotel and rooms
Stayed 1 night in Aug 2024

8/10 Good

danni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a poor ‘gym’

In general, the hotel is very good very comfortable, friendly, good beds, clean, good shower, good TV, Good A/C and in a good location. I wish they have a better ‘gym’ and not only 2 treadmills plus 2 elliptical. No weights at all. They have to do something regarding the gym
Stayed 4 nights in Aug 2024

10/10 Excellent

Roger

Stayed 1 night in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2024

10/10 Excellent

JC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, the staff were lovely and very attentive.
Stayed 7 nights in May 2024

10/10 Excellent

Michael, Chula Vista

Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend when visiting Bolivia, hotel was up-to-date, clean and safe. Very good restaurant & staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to come back here - Swissotel Santa Cruz is my favorite location when going to VVI - great place, good food and an amazing friendly and attentive crew
Stayed 1 night in Jun 2024

10/10 Excellent

MONINDER SINGH MANDEEP SINGH

Stayed 7 nights in Jun 2024

4/10 Poor

michele

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
No nos ayudaron en el request de early chdck in (solo 2 horas antea), al regresar de noche no sabian donde estaban las maletas, el desayuno bastante basico, el señor del check out casi no hablo
Stayed 3 nights in Aug 2023

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023

4/10 Poor

Esteban

Stayed 1 night in May 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Best quality in SCZ. A bit far from the action
Stayed 1 night in May 2023