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Promenade Hotel Kota Kinabalu

Hotel Class
4 out of 5

Information

Reviews

3.9 / 5Good
365 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Anjung Samudera
    7 min walk
  • Popular Location
    Centre Point
    8 min walk
  • Popular Location
    Kompleks Asia City
    14 min walk
  • Airport
    Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

1800 781 504
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Promenade Superior Suite

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Promenade Deluxe Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Executive Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Junior Suite Single Use

    Room Amenities

    • Ocean view
    • Sleeps 1
    More details
  • Superior Double or Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Promenade Deluxe Single Use

    Room Amenities

    • Sea view
    • Sleeps 1
    More details
  • Junior Suite

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Promenade Deluxe

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Promenade Superior Suite Single Use

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Deluxe Double Room Single Use

    Room Amenities

    • Partial ocean view
    • Sleeps 1
    More details
  • Promenade Deluxe Suite Single Use

    Room Amenities

    • Ocean view
    • Sleeps 1
    More details
  • Promenade Superior

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Superior Double Room Single Use

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Deluxe Double or Twin Room

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    More details
  • Promenade Superior Single Use

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Superior Double or Twin Room (Room Only)

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Kota Kinabalu

Located by the sea, Promenade Hotel Kota Kinabalu is in Kota Kinabalu's Downtown Kota Kinabalu neighborhood, a walkable area with good airport proximity and shopping. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Lok Kawi Wildlife Park are not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Anjung Samudera - 7 min walk
  • Popular Location
    Centre Point - 8 min walk
  • Popular Location
    Imago Shopping Mall - 8 min walk
  • Popular Location
    Kota Kinabalu Central Market - 12 min walk
  • Popular Location
    Kompleks Asia City - 14 min walk

Getting around

  • Tanjung Aru Station - 4 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Promenade Cafe – Pool-view buffet restaurant offering fusion cuisine. Serves breakfast, lunch, and dinner daily.
  • Dynasty Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Lobby Lounge – Bar offering fusion cuisine. Serves light fare daily.

About this property

Promenade Hotel Kota Kinabalu

2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, 2 coffee shops/cafés, and a snack bar/deli are onsite. All 436 rooms offer free WiFi, free minibar items, and LCD TVs with satellite channels. 24-hour room service, electric kettles, and free bottled water are among the other amenities available to guests.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available on request from 7 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 105.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Payment types

Important information

Fees

 
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 50 for adults and MYR 25 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle
  • Self parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 105.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Promenade Hotel Kota Kinabalu
  • Promenade Hotel
  • Promenade Kota Kinabalu
  • Promenade Hotel Kota Kinabalu, Sabah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: MYR 4 per day
  • Pick-up airport shuttle (surcharge) from 7 AM - 10 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 50 for adults and MYR 25 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 2 meeting rooms
  • Business center
  • Conference space (8396 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Where to eat

  • Promenade Cafe – Pool-view buffet restaurant offering fusion cuisine. Serves breakfast, lunch, and dinner daily.
  • Dynasty Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Lobby Lounge – Bar offering fusion cuisine. Serves light fare daily.
5 - Excellent
103
4 - Good
162
3 - Okay
58
2 - Mediocre
31
1 - Poor
11
3.9
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.7
Property condition

5/5 Excellent

Good location

Stayed 3 nights in Jul. 2019

3/5

Nothing Impressive; just fine!

Breakfast is NOT satisfactory; really want to suggest for much improvement.

Stayed 6 nights in Jun. 2019

3/5

room and bathroom was spacious, but the bed sheet was dirty, i found a blood stain, housekeeping is bad, they dont fill up the bathroom amenities properly. BF was OK mostly Malaysian food, staffs all have unhappy looking face, no hellos or good mornings, the receptionist are the worst. location is very convenient, abt 10min walk to Imago mall and lots of eatery behind the hotel.

Stayed 3 nights in Jun. 2019

4/5 Good

Nice clean room and friendly staffs. Breakfast varieties are the same everyday though. Dislike carpark parking fee . .. should be free for hotel guests.

Stayed 4 nights in Jun. 2019

4/5 Good

Malaysia Stay

Had intial issue with connecting to Wi Fi consistantly with Hotel password but overall stay was very pleasant. Very large suite type room & very comfortable.

Stayed 1 night in Jun. 2019

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