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Hampton Inn & Suites San Juan

3.0 star property

Photo gallery for Hampton Inn & Suites San Juan

Beach nearby, white sand, beach umbrellas, beach towels
Lobby
Lobby
Free daily buffet breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6530 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪15 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(191 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(116 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

8.8 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Carolina

With a stay at Hampton Inn & Suites San Juan in Carolina (Isla Verde), you'll be a 4-minute drive from Isla Verde Beach and 7 minutes from Jose Miguel Agrelot Coliseum. .This hotel is 6.3 mi (10.1 km) from Hiram Bithorn Stadium and 21.3 mi (34.3 km) from El Yunque National Forest.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Pine Grove Beach - 5 min walk - 0.5 km
  • Carolina Beach - 9 min walk - 0.8 km
  • Balneario de Carolina - 15 min walk - 1.3 km
  • Casino del Mar at La Concha Resort - 7 min drive - 7.7 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Casa Cuba - ‬6 min walk
  • ‪Las Canarias - ‬3 min walk
  • ‪Lobby Bar @ El San Juan - ‬3 min walk
  • ‪Metropol Restaurant - ‬2 min walk

About this property

Hampton Inn & Suites San Juan

Hotel with an outdoor pool, 5-minute walk to Isla Verde Beach
Hampton Inn & Suites San Juan offers 202 accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 202 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a satisfying meal at Caña de Azucar Pool Bar serving guests of Hampton Inn & Suites San Juan. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17.84 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 17.84 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1517 out of 2204 reviews
Rating 8 - Good. 423 out of 2204 reviews
Rating 6 - Okay. 140 out of 2204 reviews
Rating 4 - Poor. 71 out of 2204 reviews
Rating 2 - Terrible. 53 out of 2204 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Older room but clean. No house keeping although they say they do it every other day. The timing didn’t work right because I had to be in my room maybe when house keeping would be there. I had to ask for more towels and was not super easy to get I had to find housekeeping
Stayed 4 nights in Nov 2025

2/10 Terrible

Stacy

Stayed 1 night in Nov 2025

10/10 Excellent

mary

Travelled with family
Hotel is very clean great breakfast and afternoon snacks put it over the top
Stayed 2 nights in Nov 2025

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Love the pool
Stayed 2 nights in Aug 2025

10/10 Excellent

Ambar

Liked: Cleanliness
Very nice and the best part is the location ,close to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Nov 2025

10/10 Excellent

Michele Lynn, Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and grill, had an excellent steak for dinner. Room was amazing and bed comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nydia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El cuarto super cómodo, amplio, limpio, ordenado! Excelente atención y servicio.
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Staff and accommodations were great. Just what I needed in a crunch. Think this will be my location of preference when traveling to Puerto Rico
Stayed 3 nights in Nov 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel. Clean, courteous. Pool was great, breakfast was wonderful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rosa M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fabulous. Met so many nice people, will definitely stay there again.
Stayed 7 nights in Oct 2025

8/10 Good

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

4/10 Poor

Brett

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Got there after traveling 13 hours and they said “Oh , we’re over booked and we transferred you to another hotel “ Not cool After some heated back and forth they miraculously found a room
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 6 nights in Aug 2025

6/10 Okay

Juliet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 2 nights in Oct 2025

8/10 Good

Juliet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room , bathroom
Stayed 1 night in Nov 2025

4/10 Poor

Romel

Todo en la habitación estaba viejo
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Atoya

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was well kept and clean. Staff was very friendly helpful. They give you vouchers to use at the beach for chairs and umbrellas. The pool area is very relaxing. There is a happy hour from5-7 everyday where they give you drinks and snacks.
Stayed 6 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Hayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool bar and breakfast are outstanding.
Stayed 3 nights in Oct 2025

10/10 Excellent

Omar, Nashville

Stayed 2 nights in Oct 2025

10/10 Excellent

Keysha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms , good customer service great location
Stayed 6 nights in Oct 2025

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

8/10 Good

Anna May

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and spacious. The breakfast was outstanding every day. Fresh fruit and fresh juices. Not to mention the waffle makers. The staff were very friendly and helpful.
Stayed 4 nights in Oct 2025