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Hampton Inn & Suites San Juan

3.0 star property

Photo gallery for Hampton Inn & Suites San Juan

Beach nearby
View from room
Lobby
Lobby
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪1 min drive‬
  • Carolina Beach
    ‪1 min drive‬
  • Casino del Mar at La Concha Resort
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Carolina

With a stay at Hampton Inn & Suites San Juan in Carolina (Isla Verde), you'll be a 1-minute drive from Isla Verde Beach and 7 minutes from Casino del Mar at La Concha Resort. .This hotel is 5.2 mi (8.4 km) from Condado Beach and 5.7 mi (9.2 km) from Pan American Pier.

What's nearby

  • Balneario de Carolina - 15 min walk - 1.3 km
  • Isla Verde Beach - 1 min drive - 0.6 km
  • Carolina Beach - 1 min drive - 1.5 km
  • Casino del Mar at La Concha Resort - 7 min drive - 8.1 km
  • Condado Beach - 9 min drive - 10.1 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Casa Cuba - ‬6 min walk
  • ‪Metropol - ‬2 min walk
  • ‪Las Canarias - ‬3 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk

About this property

Hampton Inn & Suites San Juan

Hotel with free breakfast, a quick walk to Isla Verde Beach
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 201 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a satisfying meal at Caña de Azucar Pool Bar serving guests of Hampton Inn & Suites San Juan. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1243 out of 1769 reviews
Rating 8 - Good. 346 out of 1769 reviews
Rating 6 - Okay. 96 out of 1769 reviews
Rating 4 - Poor. 46 out of 1769 reviews
Rating 2 - Terrible. 38 out of 1769 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaia

Stayed 5 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it

Absolutely amazing service and staff. The room was so clean and it smells clean and they have happy hour with free drinks. The food is Absolutely amazing too from the bar grill. I will be back
Stayed 4 nights in Jan 2025

10/10 Excellent

Sheila, Laconia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If only the front desk people will be like Jose, Joel and Carlos, it will be perfect. Everybody from the Cana De Azucar are very helpful and friendly. The only person that is very pleasant is Denise. Both Valerie and Viktoria are not supposed to be working in the front desk as they never seems to like what they are doing. Not smiling nor looking approachable. This hotel can get get a perfect score but didn’t happen because of this 2 CS. Food are great and the free breakfast was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes from SJU airport (so some plane noise), and also close to port for those joining / returning from cruises. Resort fee of $40 per night is a bind …but at least they have “free” hot drinks available all day, and happy hour for free (poolside) drinks 5pm each evening.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility. And staff
Stayed 1 night in Feb 2025

10/10 Excellent

brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Elisabeth, Ashland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not walkable to the airport like the site made it seem. It’s not a beachfront property; you have to walk a ways to the beach. The hot tub is not hot and the jets don’t work. Otherwise this is a great hotel. I just think that the site is a little misleading. The poolside bar offers free drinks 5:30-7:30pm this is definitely a nice added bonus.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio fue excelente y el personal muy atento
Stayed 1 night in Jan 2025

8/10 Good

Melinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Jan 2025

8/10 Good

Melinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 3 nights in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great breakfast. Swim up bar has excellent food cooked right there. Friendly staff. Great stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overcharged me and almost ruined my celebration trip.
Stayed 3 nights in Jan 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ajala, Grand Prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful with useful amenities such as free happy hour daily from 5-7 pm , free hot breakfast daily , gated entry, voucher for free beach chair and umbrella ☂️. Location was perfect for walking to the beach (ten minutes) , restaurants ( some are across the street) , novelty shops ( 5 plus minutes) … Easily accessible to Uber and Taxis they do pick up and drop off in front . Freddy was amazing when we checked in and before for helpful advice on where to go and what to do while we were there. Rental car places nearby ( book b4 your trip for the best deals)
Stayed 4 nights in Jan 2025

8/10 Good

Monique L

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't at the hotel, long enough to dislike anything
Stayed 1 night in Jan 2025

8/10 Good

Virgilio

Stayed 4 nights in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the free breakfast, the pool area, happy was great! We had many restaurants across from the hotel that we really enjoyed as well 😊
Stayed 4 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located..close to beach. Breakfast was good! Rooms clean
Stayed 1 night in Jan 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay. The food was great and happy hour from 5-7 was greatly appreciated. Staff was very nice. Breakfast options were plentiful and the beach easily accessible. The only complaint I have is that our beds were squeaky. Specifically my daughter’s bed. I will email the hotel management so that it can be addressed. We used Uber to get to various places, which was convenient. The hotel was overall very clean and well maintained. Guests were also considerate.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Room was clean and comfortable. Breakfast was very good and my husband really enjoyed the food at the poolside bar and grill. Especially the ribeye. My husband fell around the pool and the staff was very helpful in attending to him. Quick walk to the beach. Would definitely stay again.
Stayed 4 nights in Jan 2025