6/10 Okay
Liz
14 May 2025
Disliked: Staff & service, property conditions & facilities
The views of St. Peter’s from rooftop are beautiful. However, there is no mention of the noise, huge crane over property and the construction site right next to the hotel. This started on 2024 and still ongoing for 1.5 yrs. I had been here before and I was looking for an enjoyable and quiet stay. Hotel won’t reimburse you for the noise inconvenience or misrepresentation. The front desk guy Maximilian was rude. He also didn’t help to change the language on the computer to English for me to print my airline ticket. My trash cans or coffee mugs weren’t clean for 2 days. Room Temp was hot. It used to be one of my favorites hotels for its location and customer service, not anymore.
Liz
Stayed 3 nights in May 2025