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Mercure Rockhampton

4.0 star property

Photo gallery for Mercure Rockhampton

Business centre
Meeting facility
Lobby
Business centre
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
86 Victoria Parade, Rockhampton, QLD, 4700
  • Place, Pilbeam Theatre
    ‪3 min walk‬
  • Place, Rockhampton Art Gallery
    ‪3 min walk‬
  • Place, Archer Park Station & Steam Train Museum
    ‪7 min walk‬
  • Airport, Rockhampton, QLD (ROK)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View

River View

River View

7.8 out of 10
Good
(16 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

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The price is AU$234
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About the area

Rockhampton

A stay at Mercure Rockhampton places you in the heart of Rockhampton, steps from Pilbeam Theatre and Rockhampton Art Gallery. .This hotel is 0.4 mi (0.6 km) from Archer Park Station & Steam Train Museum and 0.6 mi (0.9 km) from 2nd World War Memorial Aquatic Centre.

What's nearby

  • Pilbeam Theatre - 3 min walk - 0.3 km
  • Rockhampton Art Gallery - 3 min walk - 0.3 km
  • Archer Park Station & Steam Train Museum - 7 min walk - 0.6 km
  • Nissan Navara Arena - 5 min drive - 1.9 km
  • Rockhampton Showgrounds - 5 min drive - 1.9 km

Getting around

  • North Rockhampton Station - 2 min drive
  • Rockhampton, QLD (ROK) - 10 min drive

Restaurants

  • ‪KFC - ‬14 min walk
  • ‪Oxford Hotel - ‬8 min walk
  • ‪Leichhardt Hotel - ‬8 min walk
  • ‪Degani's Bakery Cafe - ‬6 min walk
  • ‪Bush Inn Steak House - ‬5 min walk

About this property

Mercure Rockhampton

Hotel in Rockhampton with a 24-hour front desk and an outdoor pool
Mercure Rockhampton offers 74 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rockhampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 air-conditioned guestrooms. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Mercure Rockhampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1002 reviews
Rating 8 - Good. 413 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Nigel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room provided limited facilities .There was an open wardrobe with no door so the safe ,ironing board and broom were just inside the door and visible .The hand basin in room 206 was very badly cracked .There was only two glasses ,unmatched and very small .There were no other plates ,no wine glasses and no water bottles supplied .These were available it turns out provided one went to reception to collect .There were water bottles available ,but only to platinum and member guests .having booked through Expedia our membership was deemed void . There were no instructions available for the Airconditioner which on arrival was set to 15d and the only way to improve things was to turn it off .We have stayed in many ACCOR hotels but this was the worst by quite a margin
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerzy

Stayed 1 night in Aug 2025

8/10 Good

Kierin

Travelled with family
Liked: Cleanliness, staff & service

Convenient and good breakfast

Clean room but it showing age in parts. Breakfast was very good and convenient
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean and staff were all amazing
Stayed 1 night in Aug 2025

8/10 Good

jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to river and restaurants. Fairly basic accommodation but ok.
Stayed 1 night in Aug 2025

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

4/10 Poor

scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on the roof of the room which has been atrempted to be painted over. Taps leaked constantly all night and nild in the bath tubs.
Stayed 1 night in Aug 2025

8/10 Good

Maryanne

Liked: Cleanliness, staff & service
No plates or cutlery provided. The property is dated but clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 1 night in Jul 2025

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

10/10 Excellent

Marc Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Grayson

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms and hotel clean and comfortable enough, just very old and the place needs a massive refurb. Great central position and nice comfy bed. Good for a stopover in Rocky.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service
Just passing through.
Stayed 1 night in Jun 2025

6/10 Okay

Kaylee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given was on the third floor facing the restaurant and pool. The overall cleanliness of the room was bad. Dust was everywhere. The carpet was not vacuumed so you can see dog hairs in the room?? Are pets allowed? It was unbelievable! The air conditioner was not working properly. The room was stuffy and hot. They really need to look at the ventilation of the room. I felt suffocated in the room and had to open the sliding door for air circulation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas, Redland Bay

Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, room comfort

Rockhampton weekend

Had a quiet weekend in Rockhampton. Hotel was ok but room located opposite lift and you could hear it rumbling up and down. Hotel only has one lift. Coffee was not renewed when room was serviced. Good location
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable and the staff very friendly. The temperature control for the air conditioning system would make an buzzing sound during the night that kept waking me up like an alarm clock at random times. It would stop when I turned the dial and adjusted the temperature but the buzzing would start again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lyell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay her when visiting Rockhampton. Comfortable bed in central location.
Stayed 2 nights in Apr 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

peter

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

4/10 Poor

Denis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Area is very unsafe and limited parking taken up by their own staff. They have closed off the hotel parking because of breakins and as a way of absolving themselves they now provide next to no parking while gangs roam the streets. Also they slap you with an extra $40 if you want the pullout couch made, although the room was booked for 3 they provided one bed and did not make the pull out couch, this is a blatant and shameless hidden cost. They also didnt let the breakfast buffet know that our breakfast was included so we were asked to pay, when we objected we had to stand there embarrassed waiting while they tried to sort it out.
Stayed 1 night in Jan 2025