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Courtyard by Marriott Richmond West

3.0 star property

Photo gallery for Courtyard by Marriott Richmond West

Exterior
Property amenity
Reception
Lobby
Room, 2 Queen Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
6400 W Broad St, Richmond, VA, 23230
  • University of Richmond
    ‪5 min drive‬
  • Carytown
    ‪7 min drive‬
  • Virginia Commonwealth University
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Living area

Suite, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Desk, laptop workspace, blackout curtains, iron/ironing board

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  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (916)
The price is AU$206
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About the area

Richmond

Located in Richmond, Courtyard by Marriott Richmond West is in the suburbs, within a 10-minute drive of University of Richmond and Carytown. .This hotel is 4 mi (6.4 km) from Virginia Museum of Fine Arts and 4.5 mi (7.2 km) from Virginia Commonwealth University.

What's nearby

  • University of Richmond - 5 min drive - 2.8 km
  • Carytown - 7 min drive - 6.1 km
  • Virginia Museum of Fine Arts - 8 min drive - 7.1 km
  • Virginia Commonwealth University - 9 min drive - 10.9 km
  • Greater Richmond Convention Center - 11 min drive - 12.9 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 21 min drive

Restaurants

  • ‪Burger King - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Courtyard by Marriott Richmond West

Suburban hotel with a fitness center and a 24-hour business center
Courtyard by Marriott Richmond West offers 145 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 145 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 30 2024 to May 23 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Richmond West
Courtyard Marriott Richmond West
Courtyard Richmond West
Marriott Courtyard Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Courtyard Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond

Courtyard by Marriott Richmond West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 696 reviews
Rating 8 - Good. 225 out of 696 reviews
Rating 6 - Okay. 75 out of 696 reviews
Rating 4 - Poor. 40 out of 696 reviews
Rating 2 - Terrible. 12 out of 696 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Stayed 1 night in Jan 2025

10/10 Excellent

James, Longs

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great property and staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Javzmaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Travis

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

A 1-2 star star stay for a comedy show

Outdated decor, poorly cleaned room with comfy bed. Didn’t feel safe with the patio open to all. Had a couple of occasionally flickering lights, a loud AC unit, and no exhaust fan in bathroom. Closet needs WD-40 on hinges. Awful towels and toilet paper. The evening Bistro employee on 1/18 was rude, obnoxious, and seemed irritated to have someone order an alcoholic drink or food to be prepared. He didn’t have ingredients for a requested drink, so forced an unwanted one. Made us feel guilty for ordering food by sighing and exclaimed “now’s not the time to order food, man, you’re supposed to order a drink!”. The check-in and check-out employees were LOVELY and very helpful! We won’t be back, though.
Stayed 1 night in Jan 2025

6/10 Okay

Abdul

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yoel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place quiet and clean !!!!
Stayed 3 nights in Dec 2024

6/10 Okay

Azharul

Travelled with family
Liked: Staff & service, amenities
Rooms were dirty and sink was clogging.
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Travelled with family

Excellent customer service.

Bryan at the front desk was very welcoming and acommodating. Very comfortable stay.
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Jerome at the front desk was so nice and helpful. My room was quiet and clean. The only thing I needed in my room was a microwave for convenience. I had to use the microwave in the lobby. Other than that I enjoyed my stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

lisa novel

Business traveller
Stayed 1 night in Dec 2024

4/10 Poor

david

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room bath clocked so I tell front desk they sent engineer, looks like he doesn’t know what he doing and didn’t fix, he tell me to change room, He left with out fix and a lot of hair in the bath hole he didn’t even take it out and he told me you want water go more faster ? What he mean faster ? I want fix, I been stay all my stay like this. Because I have heavy bag and my leg hurts. Can’t move other room, specially this hotel so long hallway
Stayed 8 nights in Dec 2024

8/10 Good

Taccara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here two nights. The hotel was clean maybe a little dated, but overall well kept. No microwave in the rooms you have to go out to the lobby. Overall I would stay again if ever in Richmond again.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and comfortable. The service was really good. The bistro waitresses were kind and efficient, giving us breakfast after the kitchen had closed The food was good. The maids were super friendly. However, the walls were thin so you could hear the TV and talking from the hallway and neighboring rooms. The gym was tiny and ill equipped. There were only 2 treadmill's, one lifting bench, no mats and only one partially complete set of dumbbells. So overall the stay was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara A

Stayed 1 night in Dec 2024

10/10 Excellent

Francis, Gaithersburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Hubert

Stayed 1 night in Nov 2024

8/10 Good

dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick visit

Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

PENNY

Travelled with family
Friendly service
Stayed 1 night in Nov 2024