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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Bar (on property)
Exterior
Meeting facility
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪2 min drive‬
  • Place, Truckee River
    ‪2 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(128 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area
Aiden by Best Western South Reno
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,217 reviews
The price is AU$149
includes taxes & fees
23 Dec - 24 Dec
Aiden by Best Western South Reno

About the area

Reno

In the heart of Reno, SureStay Plus Hotel by Best Western Reno Airport is within a 5-minute drive of Reno-Sparks Convention Center and National Automobile Museum. .This hotel is 2.7 mi (4.4 km) from Nevada Museum of Art and 2.9 mi (4.7 km) from National Bowling Stadium.

What's nearby

  • Grand Sierra Resort Casino - 2 min drive - 2.9 km
  • Truckee River - 2 min drive - 1.8 km
  • Cinemark Century Park Lane 16 - 3 min drive - 2.6 km
  • Renown Children's Hospital - 4 min drive - 3.9 km
  • Peppermill - 4 min drive - 3.6 km

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Jack in the Box - ‬17 min walk
  • ‪Mountain House Diner - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 265 guestrooms featuring refrigerators and microwaves. 39-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
You can enjoy a meal at Plaza Court serving the guests of SureStay Plus Hotel by Best Western Reno Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Reno? This hotel has 4400 square feet (409 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.
Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 552 out of 1251 reviews
Rating 8 - Good. 360 out of 1251 reviews
Rating 6 - Okay. 193 out of 1251 reviews
Rating 4 - Poor. 87 out of 1251 reviews
Rating 2 - Terrible. 59 out of 1251 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness
Its ok for the price
Stayed 2 nights in Sep 2025

8/10 Good

Payton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
The property was very convenient as it is right next to the airport, but I did feel the room was very dated. However I felt the property was safe and fulfilled my need for a place to stay near the airport as I arrived quite late in the evening and needed a place to stay before driving to my destination in the morning.
Stayed 1 night in Sep 2025

8/10 Good

Gary

Stayed 1 night in Sep 2025

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They served American food. Not just Indian food.
Stayed 1 night in Sep 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed 3 nights in Sep 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Noisy and loud people in our adjoining room that stayed up and argued all night.
Stayed 1 night in Sep 2025

8/10 Good

MATTHEW

Liked: Cleanliness, staff & service
It’s literally a less-than-10-minute walk to the airport. It’s a bit older but it’s decent for anyone who just needs a place to get some sleep before catching a flight.
Stayed 1 night in Sep 2025

4/10 Poor

Amy

Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities

Dated and grimy

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Sep 2025

6/10 Okay

Fran

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Limited amenities and staff was not very attentive but it’s ok and super convenient to airport
Stayed 1 night in Sep 2025

6/10 Okay

MARK

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointing

This is a pretty old and dingy looking hotel. Upon check-in, the clerk sent us down the wrong hallway to the room. When we finally found it, the key cards wouldn't open the door. We got new keys only to discover the room smelled like an ashtray. Back to the desk for a new room, which didn't smell and was reasonably comfortable. The bed linens were old enough that it made you wonder whether or not they were actually clean. On the bright side, the airport shuttle was available on demand before dawn and only took a few minutes to get there for our early flight. Would not stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, room comfort
The place was very nice and the staff was friendly and curteous
Stayed 1 night in Sep 2025

6/10 Okay

Barbara

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for staying close to the airport
Stayed 2 nights in Aug 2025

8/10 Good

Chad

Stayed 1 night in Sep 2025

6/10 Okay

robert

Liked: Staff & service, room comfort
Great location. Rooms could use some TLC. Wallpaper edges peeling throughout the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a very nice option for an overnight stay.
Stayed 1 night in Sep 2025

10/10 Excellent

joel

Liked: Cleanliness, property conditions & facilities
Larger rooms ... Cozy area... Restaurant on property
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old, musty and in need of lots of repairs. One night is maybe ok to be close to the airport
Stayed 1 night in Sep 2025

4/10 Poor

Tina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Cold and old

I would not stay here again. It was cold and old. The phone didn’t work and the coffee maker didn’t work. The front desk attendant seemed like a nice guy but he didn’t really want to help me. I asked for a room next to the elevator and he gave me a room at the furthest part of the building. I told him I was leaving because the room was too far. Then he gave me a room closer to the elevator.
Stayed 1 night in Sep 2025