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Radium Chalet

2.5 star property

Photo gallery for Radium Chalet

Aerial view
Breakfast area
Room, Multiple Beds, Non Smoking | Private kitchen
Room, Multiple Beds, Non Smoking | Balcony
Room, Multiple Beds, Non Smoking | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Sinclair Canyon
    ‪3 min drive‬
  • Radium Resort - The Springs Course
    ‪6 min drive‬
  • Radium Hot Springs Pools
    ‪7 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

1 bedroom, free WiFi, bed sheets

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Loft Suite)

Family Suite (Loft Suite)

Family Suite (Loft Suite)

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

1 bedroom, free WiFi, bed sheets

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Second Floor - Stairs Required)

1 bedroom, free WiFi, bed sheets

Suite, 1 Bedroom (Second Floor - Stairs Required)

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Radium Hot Springs

With a stay at Radium Chalet in Radium Hot Springs, you'll be in the mountains, within a 5-minute drive of Radium Hot Springs Pools and Rotary Park. .This hotel is 0.7 mi (1.1 km) from Spur Valley Golf Resort and 0.8 mi (1.3 km) from Radium Hot Springs Village Office.

What's nearby

  • Spur Valley Golf Resort - 13 min walk - 1.2 km
  • Radium Hot Springs Village Office - 18 min walk - 1.5 km
  • Sinclair Canyon - 3 min drive - 1.7 km
  • Radium Resort - The Springs Course - 6 min drive - 5.1 km
  • Radium Hot Springs Pools - 7 min drive - 3.4 km

Restaurants

  • ‪Screamers - ‬13 min walk
  • ‪Conrad's Kitchen & Grill - ‬13 min walk
  • ‪Husky Restaurant - ‬9 min walk
  • ‪Old Salzburg Restaurant - ‬1 min drive
  • ‪Back Country Jacks Restaurant - ‬15 min walk

About this property

Radium Chalet

Hotel in Radium Hot Springs with free parking
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 18 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchenettes are outfitted with microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a reception hall.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Fireplace
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Pete

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed how rundown the property is. My biggest complaint, was no TV,the cable wasnt working. Front desk person said owner cancelled csble.l,was in process of ordering smart TVs. I wanted to watch playoff hockey,I said why wasnt i told of this at check in. I was offered a feeble, stupid apology
Stayed 1 night in May 2025

10/10 Excellent

Mariko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older place, but it’s well-maintained. The staff are super friendly. It was such a relaxing and enjoyable experience will definitely be back.
Stayed 1 night in May 2025

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall.
Stayed 1 night in May 2025

2/10 Terrible

Tyler

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is in need of some major, updates. cable box had no cable. Holes in the walls the dressers were litterally falling apart. The furniture also could be updated. not worth what I Paid. I was hopeful that it would be my little secret being that little chalet on the top of the hill, but disappointed in the room.
Stayed 1 night in May 2025

6/10 Okay

David

Travelled with family
Disliked: Staff & service, amenities
Great location and building. Needs some TLC
Stayed 1 night in Apr 2025

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and service!
Stayed 1 night in Apr 2025

6/10 Okay

Hani Mary

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kaleigh

Liked: Staff & service
The bathroom tub drain was making noises all night. TV and wifi not working. Would be 5 stars if we had all amenities working.
Stayed 1 night in Apr 2025

6/10 Okay

Sheri

Travelled with partner
Disliked: Staff & service, amenities
View is awesome its quiet , no breakfast or dinner options you have to go to main office and phone for assistance for check in or issues otherwise no one around, they do come when you call
Stayed 2 nights in Apr 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Nataliia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from balcony, cozy room
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy KM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot up the hill.

Great spot up the hill with a view og distant mountains & clouds/ misty mornings!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kyli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Mar 2025

2/10 Terrible

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

LuCinda

Stayed 1 night in Feb 2025

6/10 Okay

Geoff

Liked: Room comfort

Decent hotel

It was what we expected for a 3 star hotel and the age of the property.
Stayed 2 nights in Feb 2025

2/10 Terrible

Calvin

Disliked: Cleanliness, property conditions & facilities
The radium chalet was my favorite place to stay over the years but for some reason its not what it once was. Its been going down for the last 2 years but me and my wife enjoyed the quietness and the view but this last recent stay was terrible. Parking lot not plowed. Room stunk of natural gas so got another room but it took 4hrs to heat the room up and everything was dusty including bedding and under the couch was disgusting miss the old place how it once was cared for.
Stayed 2 nights in Feb 2025

4/10 Poor

Mark

Disliked: Cleanliness
This place has gone downhill since we were there 2 years ago. Ownership has clearly changed. Toilet was dirty, towels were paper thin, shower curtain had that pink mold. Not coming back
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, reception was very friendly. Peaceful and clean experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Gregg

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly, this is a property that has been neglected / ignored for many years. Our group booked 4 rooms. All were below cleanliness standards, and there were quite a few and varied repairs needed throughout. There are issues that have obviously been ignored for a very long time. There were tables falling off walls, broken fireplaces, and very unclean rooms. In one room, the stones around the fireplace that fell off were just left there! (At least you could bother to take them away). They say you have a "kitchenette". No you don't. You have a microwave and the usual tiny fridge we see in EVERY hotel. You cannot cook. They don't give you more than two forks, two spoons and two knives. They kindly tell you to do your own dishes - but it is pretty hard when you don't have a way to put water in the sink, or a towel to dry your dishes. We stayed three nights. They never returned to the rooms once in the three days to replace a coffee pods, or ensure the rooms were somewhat in decent shape. Flies in the fixtures in the bathroom. Don't look up in the bathroom to the ceiling fan. It is caked in years of dust. Don't look in a corner anywhere. They haven't seen a vacuum in a very long time. The bathroom walls are streaked with condensation drips and some drips I don't want to do a CSI investigation on. I would never return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Khalilullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2024