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Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Lobby sitting area
Sun deck
6 bars/lounges, swim-up bar, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min drive‬
  • Place, Flamingos Golf Club
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 1 King Bed (M)

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.4 out of 10
Exceptional
(109 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(141 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Suite, Ocean View (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Junior Suite (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.4 out of 10
Exceptional
(53 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.2 out of 10
Wonderful
(66 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

10.0 out of 10
Exceptional
(27 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

8.4 out of 10
Very good
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (Elite Club, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Nuevo Nayarit

When you stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive in Nuevo Nayarit, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.7 mi (18.7 km) from Cruise Ship Terminal and 14.5 mi (23.4 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 2.7 km
  • Flamingos Golf Club - 3 min drive - 2.3 km
  • Playa Bucerías - 6 min drive - 2.7 km
  • Nayar Vidanta Golf - 11 min drive - 8.1 km
  • The Nayar Course - 12 min drive - 9.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬2 min walk
  • ‪Don Rafael - ‬17 min walk
  • ‪Restaurante Piccolo - ‬18 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪Villa Bar - ‬12 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 445 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. Additional amenities at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy Fusion cuisine at Krystal, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required.
Kyoto - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Península - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Steak House - This steakhouse specializes in American cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • La Península
  • La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2891 out of 4042 reviews
Rating 8 - Good. 730 out of 4042 reviews
Rating 6 - Okay. 254 out of 4042 reviews
Rating 4 - Poor. 87 out of 4042 reviews
Rating 2 - Terrible. 80 out of 4042 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

wenxiang

We had a great experience at RIU Palace Pacifico
Stayed 5 nights in Dec 2025

8/10 Good

Sarah Nahzy

Stayed 7 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 7 nights in Dec 2025

10/10 Excellent

Daryl

Stayed 7 nights in Dec 2025

10/10 Excellent

John Lynden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute best resort we've ever stayed at. The food was delicious and great quality. The staff was friendly and professional. The entire resort was spotless clean! We also enjoyed the nightly entertainment. Words can't express how amazing Riu Palace Pacifico is!
Stayed 7 nights in Dec 2025

8/10 Good

Cheryl

Stayed 8 nights in Dec 2025

10/10 Excellent

Kaley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful vacation, super clean, easy to get into restaurants and Juan on the beach was amazing.
Stayed 7 nights in Dec 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did a pre-Christmas escape to the Riu Palace Pacifico and it was PERFECT! The service was amazing, our drinks were never left unfilled, the food everywhere we ate was very good (it's a resort, it's not Michelin starred but everything was fresh, tasted good, and there were plenty of options). I loved that you didn't need restaurant reservations, we showed up for dinner around 7:30 every night and just walked right in. We enjoyed the evening shows and the nacho's at the sports bar. Great place to get away and unwind for a few days!
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Nolan, Memphis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and clean. So much provided in the room beverages! However you can ger variety of drinks and food all over the resort. The staff was funny and courteous making Christmas eve and day wonderful! The food on Christmas eve, WOW! There was entertainment in the evening but we were in total relaxation mode, only went one night! The staff keep it Christmas mode with the attire!
Stayed 4 nights in Dec 2025

8/10 Good

Prakash

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful stay. Really loved the place and the service is high quality. All the people who work at the resort are really nice and ready to help you. I am taking one star out for the food. Since it was all inclusive, there are very few vegetarian food options. The available vegetarian food was sub standard.
Stayed 5 nights in Dec 2025

8/10 Good

Anastasiia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 6 nights. PROS: - The property is beautiful, and we watched breathtaking sunsets every single day. -The staff were amazing — always positive, welcoming, and the resort was spotless at all times. -The food was incredible. There was a huge selection at the buffet, themed nights, plenty of fresh fruit, and fresh juices. Krystal was our favourite restaurant — we went twice. The lobster tartare, short rib, and Ferrero Rocher dessert were exquisite. -There’s even a cat named Catamaran guarding the resort, she’s definitely a star there! - The beach was our favourite part. We swam and took long walks along the shore every day and even got to see stingrays and dolphins. CONS: -We don’t drink, but the bartenders often pressured us to order alcoholic drinks and didn’t seem very attentive to us because of it. - Despite the “no smoking” signs, people were frequently smoking around the resort. It made it difficult to enjoy the fresh ocean air, and this should be enforced more consistently by staff. -There are water sports and rentals on-site, but when signing the waiver, there was no English version available — only Spanish — so you don’t really know what you’re agreeing to. We rented a kayak for 30 minutes, and I hurt my foot while a staff member was helping us get back on shore. - The steakhouse had massive lineups, and we honestly didn’t enjoy it at all. The surf and turf was underwhelming, though the chef did apologize later in the week.
Stayed 6 nights in Dec 2025

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, attentive and caring staff, lovely decor and activities. Food was adequate but not in keeping with the rest—could deserve a major overhaul/upgrade, even in specialty restaurants.
Stayed 5 nights in Dec 2025

10/10 Excellent

Anjie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was very good, the room was clean and quiet, and all the staff at the RIU resort were friendly. There is a nice trail across the street that is perfect for daily walks.
Stayed 4 nights in Dec 2025

10/10 Excellent

Evyenios

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean resort, great staff
Stayed 5 nights in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Had the best time. Very clean and beach was fantastic. Not much shade but you could rent umbrella for 15 dollars a day. Was well worth it.
Stayed 5 nights in Dec 2025

10/10 Excellent

Karina

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
siasm: This was the best all-inclusive resort I have ever been to. From the hotel room to the food, staff, and overall cleanliness, everything exceeded my expectations. I even made great friends along the way. The food truly stood out—it was high quality, flavorful, and well seasoned. The rooms were spotless, and I never encountered anything that felt unclean. It was clear that cleanliness is taken very seriously throughout the resort. The staff was incredibly friendly, helpful, and professional. They spoke both English and Spanish very well, which made communication easy and comfortable. The entertainment was amazing, from the fun poolside activities during the day to the exciting nighttime shows. Everything was absolutely spectacular. I am definitely planning my next visit back to this
Stayed 8 nights in Dec 2025

8/10 Good

Clint

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Need more evening entertainment
Stayed 5 nights in Dec 2025

6/10 Okay

HOLLAN

Liked: Cleanliness, property conditions & facilities
The good: the staff, the beach, the property, the drinks, the cleanliness, the service, etc etc. Not one complaint about how gorgeous it was or how clean or how accommodating and polite every single staff member was. Everyone worked very hard to provide the best service possible and we were happy. The bad: the food was pretty awful. I get that it’s hard to provide different styles of food for such a large and varied circulation of guests, but when even the tacos are so-so…come on. Anyway, the Steakhouse wasn’t bad, and the buffet was hit or miss. The Italian was bad. Kyoto’s was not good. Room service was terrible. The American Bar was also meh. Pepe’s was ok in a pinch, but overall, all things edible were super disappointing unless it was fruit or pastries. All that being said, I didnt realize how important food is on vacation, and anyone here praising the food is obviously a rube who has never had a decent meal.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ricky, Bismarck

10/10 Excellent

Larry David, Bismarck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

6/10 Okay

Mikhail

Liked: Staff & service
The room on the sixth floor, number 6040, has a poorly functioning entrance door that sometimes doesn't close. The mirror is old and stained. The door slide is also very poorly constructed and doesn't close. You have to force it to close it. The mattress is very soft and your back hurts after a night's sleep.
Stayed 8 nights in Dec 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, staff was friendly, food was great.
Stayed 7 nights in Dec 2025

8/10 Good

HOLLAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is beautiful! Spotless, rooms are great, beach is awesome and the water perfect for swimming. The staff is ten out of ten. They work hard to make your experience enjoyable. My only complaint was the food. Not so great. We did the buffet, the Steakhouse, Kyoto,l Italian, the American Bar, and Pepe's. All of it was disappointing. But to be fair, its probably hard to offer so many different varieties of food and make it amazing.
Stayed 6 nights in Dec 2025

10/10 Excellent

Abelino

Liked: Cleanliness
All very good
Stayed 5 nights in Dec 2025