Plaza Pelicanos Club Beach Resort All Inclusive

3.0 star property

Photo gallery for Plaza Pelicanos Club Beach Resort All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Reception
Beach nearby, sun-loungers, beach towels, beach volleyball
Superior King Size Bed | View from room
Arcade

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • All-inclusive
  • Bar
  • Housekeeping

Explore the area

Map
Diego Rivera No.120, Zona Hotelera Las Glorias, Puerto Vallarta, JAL, 48330
  • La Isla
    ‪14 min walk‬
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Size Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Puerto Vallarta

With a stay at Plaza Pelicanos Club Beach Resort All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This all-inclusive property is 2.7 mi (4.4 km) from Playa de los Muertos and 10.6 mi (17.1 km) from Nuevo Vallarta Beach.

What's nearby

  • Playa Las Glorias - 10 min walk - 0.9 km
  • La Isla - 14 min walk - 1.2 km
  • Malecon - 3 min drive - 3.1 km
  • Cruise Ship Terminal - 3 min drive - 2.7 km
  • Playa de los Muertos - 5 min drive - 4.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 15 min drive

Restaurants

  • ‪La Madalena, Cantina de Puerto - ‬3 min walk
  • ‪El Camaron Express - ‬2 min walk
  • ‪The Sunset Lobby Bar - ‬6 min walk
  • ‪Café Chapultepec - ‬7 min walk
  • ‪KFC - ‬2 min walk

About this property

Plaza Pelicanos Club Beach Resort All Inclusive

Beach property with 2 outdoor pools, near Cruise Ship Terminal
Plaza Pelicanos Club Beach Resort All Inclusive offers 186 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 186 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as blackout drapes/curtains and in-room child care (surcharge).
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and karaoke. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at El Huerto, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
El Huerto - This buffet restaurant serves breakfast, lunch, and dinner.
Gaviotas Aqua Bar - Onsite bar. Open daily.
Caruso - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Flamingos Snack - Onsite restaurant. Open daily.
Tequilas Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours

Land activities

Tennis
Volleyball
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Caruso
  • El Huerto
  • Flamingos Snack
  • Gaviotas Aqua Bar
  • Tequilas Bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Free children's club
  • Karaoke
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Plaza Pelicanos Club Beach
Plaza Pelicanos Club Beach Puerto Vallarta
Plaza Pelicanos Club Beach Resort All Inclusive
Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Club Resort
Plaza Pelicanos Club Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Club Beach All Inclusive
Plaza Pelicanos Inclusive Pue
Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta

Plaza Pelicanos Club Beach Resort All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 997 reviews
Rating 8 - Good. 282 out of 997 reviews
Rating 6 - Okay. 225 out of 997 reviews
Rating 4 - Poor. 103 out of 997 reviews
Rating 2 - Terrible. 101 out of 997 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Lloyd, Steinbach

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The beach and pool on the ocean were fantastic! The service by all staff was excellent, especially our server, Julian at the pool. There are no balconies on the second and third floors of the main guest room building but you might be able to be upgraded (for a fee) to the ocean side building. Breakfast at the one buffet restaurant was quite good and has an omelette station. The a la carte restaurant was good and the burgers and pizza by the pool were decent. We went downtown for dinner. It was a short bus ride ($10 pesos) to downtown, which is nice. The guest rooms are getting a little tired and could use a renovation but overall, a good budget hotel.
Stayed 8 nights in Jan 2025

6/10 Okay

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dated but clean our room had no hot water. Claudio by the pool awesome always smiling asking if we needed anything. Food is edible but limited.
Stayed 8 nights in Jan 2025

8/10 Good

Marcelo, Calgary

Liked: Cleanliness, staff & service, amenities
Hola me parecio un lugar muy agradable la pasamos muy bien el lugar es limpio y siempre estan atentos en servicio al cliente el staf muy amable y agradables los restaurants con algunas opciones muy ricas casi todas cambian todos los dias las picinas super bien y las bebidas bien solo un detalle me hizo falta un par de sillas para la habitacion y la caja fuerte perdieron la combinacion y no pude hacer uso del servicio solo eso.
Stayed 2 nights in Feb 2025

6/10 Okay

Jose Arturo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las habitaciones son muy viejas, tiene problemas en la regadera que salpica agua por todos lados, LAS HABITACIONES NO TIENEN WI-FI, solamente hay internet en áreas comunes. La comida es buena, las albercas también pero la habitación y el servicio de internet son malos. Honestamente no regresaríamos a ese hotel.
Stayed 3 nights in Jan 2025

4/10 Poor

Mark Andrew

Travelled with partner
Disliked: Amenities
Food was terrible. Had to eat all meals off property. Kids running down the halls at night screaming. Staff not doing anything about it. Pillows on the bed full of lumps. Never saw a pillow like that before.
Stayed 3 nights in Jan 2025

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Stayed 8 nights in Jan 2025

8/10 Good

Sorell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
Stayed 7 nights in Jan 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
The beds were uncomfortable, there wasn’t much warm water to shower . The property is beautiful
Stayed 10 nights in Jan 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Dwayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were quite pleasant.
Stayed 7 nights in Jan 2025

6/10 Okay

Elena

Travelled with group
Disliked: Staff & service, property conditions & facilities

Stealing

I’ve stayed there 4 nights in January, after housekeeper came to clean my room he/she stole $100 from my purse. I did report this to the reception but nothing was done. Absolutely nothing. They said they “didn’t find $100”. It was very unexpected and disappointing because I was there for my birthday and did plan to spend cash that I had with me. Be very careful if you’re going to stay there put everything valuable in a seyf. They didn’t even say sorry to me. Also overcharged on a shuttle service do not order it through them! I’m very disappointed about the fact that they steal
Stayed 4 nights in Jan 2025

6/10 Okay

Lyndsy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was alright.
Stayed 7 nights in Jan 2025

10/10 Excellent

EFTI, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms, nice beach, friendly staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They originally checked us into a room with 2 double beds. The next morning I went to the front desk as we had booked a one bedroom suite Victor moved us to an ocean view suite which was lovely He also gave us extended checkout and some wine and upgraded our all inclusive meal plan. Victor was wonderful. So our stay ended being very very nice.
Stayed 3 nights in Jan 2025

6/10 Okay

Deborah

Travelled with family
Some rooms are two stars we moved rooms twice - service excellent- building needs improvements- constant badgering outside hotel by beach vendors security could help minimize the constant harassment of guests trying to relax on the beach- beach bathrooms only two toilet seats for women- simple improvement needed there- food at buffet good- restaurant good but only one available not two as advertised- AC very mildewy in some rooms and loud not working properly- some rooms have no lamp shade or safes available- staff try to make up for the poor building conditions with awesome service- could be a good three star option with some simple upgrades and improvements - many room keys not working properly which was a co start headache having to get keys reset multiple times a day
Stayed 6 nights in Jan 2025

6/10 Okay

Lucy

Liked: Cleanliness, staff & service
Easy access to room. Property was ok, well used but clean. Food was ok, not great. I would rather eat off property. Lots of kids in the pool: Better for families, not couples.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kaymonisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such poor conditions that I had to cut my trip short and paid for an additional flight to get home. The roof, rooms, and common area (Chill Out Garden) have mold. The chairs in the rooms were old, dirty, and unsupportive. Stray cats were in the dining area. Toilet in the room was clogged and overflowing. I had to use the restrooms by the front desk. The staff members were rude and i felt like i was a bother. I asked for a spoon and it was dropped on the table. Many of the front desk interactions felt like that. It took a while to speak with anyone at the front desk due to a single line and one person manning the desk while there were 3 staff members behind the desk. Throughout my stay I had to ask basic questions like where is the buffet, how do I get to my room, what's the wifi information, etc. There was no elevator to this establishment. I took my bags up to the second floor by myself. I was feeling sick and coughing just like the majority of guests and staff. I knew it was unhealthy to stay there. The property should be knocked down and rebuilt. I don't recommend anyone to stay there.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a relaxing quiet stay. No excursions, shopping etc and this place was the perfect place!
Stayed 7 nights in Dec 2024

6/10 Okay

Lorena

Stayed 1 night in Dec 2024

6/10 Okay

Carlos

Travelled with family
Average hotel, great location, food not good
Stayed 3 nights in Jan 2025

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities
The rooms need updating. They were quite bad, especially for the price
Stayed 1 night in Jan 2025

6/10 Okay

Keestin

Travelled with family
Liked: Staff & service
It’s OK
Stayed 7 nights in Jan 2025

10/10 Excellent

Shelia

Stayed 7 nights in Dec 2024

2/10 Terrible

Katie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to the club we were told they did not have a room available for us. They accommodated us at the Grand which was a 10min walk with all our luggage on busy streets and unpaved walkways. When we got to the grand they provided us with a suite on the 1st floor. When we walked in, the smell of mold was so potent we couldn’t stay as my throat instantly got sore and started coughing uncontrollably so we called and they accommodated us to another floor. Upon checkout the front staff were so rude and told us all these concerns should have been brought to her (the managers) attention.. great maybe let your own staff know to bring all concerns to the manager .. not your paying guests. Beach chairs are limited and people reserve them far in advance Overall poor communication and unorganized terrible service
Stayed 1 night in Jan 2025