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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sun deck
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Snack bar
Couples treatment room(s), hot tub, body treatments, hydrotherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Teatro Vallarta
    ‪3 min walk‬
  • Place, Malecon
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

7.8 out of 10
Good
(28 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(47 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

1 bedroom, down duvets, minibar, in-room safe

Deluxe Two Double Beds

8.0 out of 10
Very good
(54 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

8.2 out of 10
Very good
(65 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Puerto Vallarta

With a stay at Buenaventura Grand Hotel & Great Moments - All Inclusive, you'll be centrally located in Puerto Vallarta, steps from Camarones Beach and within a 5-minute walk of Teatro Vallarta. .This all-inclusive property is 0.4 mi (0.6 km) from Uno and 0.4 mi (0.6 km) from The Church of Our Lady of the Refuge.

What's nearby

  • Camarones Beach - 2 min walk - 0.2 km
  • Teatro Vallarta - 3 min walk - 0.3 km
  • Uno - 5 min walk - 0.5 km
  • Malecon - 10 min walk - 0.9 km
  • Playa de los Muertos - 3 min drive - 2.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Pepe's Taco  - ‬2 min walk
  • ‪El Andariego - Restaurante - ‬1 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪Tacos El Punto - ‬2 min walk
  • ‪El Barracuda - ‬2 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 231 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Frutas y Flores, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Frutas y Flores - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Restaurante Sunset - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Lobby Bar - Onsite bar. Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Palimita Snack Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Lobby Bar
  • Palimita Snack Bar
  • Restaurante Sunset

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Spa fee: MXN 30000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Reviews

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

8.2

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 1217 reviews
Rating 8 - Good. 324 out of 1217 reviews
Rating 6 - Okay. 186 out of 1217 reviews
Rating 4 - Poor. 74 out of 1217 reviews
Rating 2 - Terrible. 54 out of 1217 reviews

Reviews

10/10 Excellent

Izack

Stayed 5 nights in Jun 2025

4/10 Poor

Joyce

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing. This isn’t for a relaxing adult vacation. The pool area was jammed packed and you were lucky to find a lounge chair. Weird system to trade a card for a towel and at times you had to wait for a clean towel. The only two restaurants require reservations yet the restaurants are only half full. This was every night. The food at the Mexican restaurant was tasteless and I did not return after the only night I visited there. The seafood restaurant was better but you had to make your reservation early in the morning. There were only a few items at the buffet that were edible. The AC in the room did not cool the room enough so I was happy that I packed my little portable fan. Staff at the front desk, customer service and concierge were rude and unhelpful.
Stayed 5 nights in Jun 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it over all however I do wish they had more entertainment. Pool areas seemed a bit boring at times with music so low or at times no music. Also same type of music all time, wish more Mexican music was played. Room was nice in size and clean but bed and pillows were so hard and stiff and gave me back pain. When I got there I didn’t really get any welcome from anyone. So I was a bit lost on what to do as far as checking in. I wish they can check in earlier than 3pm. I had to wait 2hr 30 in order to get my room. One night it was all Asian food and I do not eat that type of food so I got stuck with a few pieces of pizza and bit of salad. They should consider not all people eat that. Place is kept clean and overall good place to go with family. I would stay there again but please more music, activities better food options
Stayed 4 nights in Jun 2025

10/10 Excellent

Adilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for vacation
Stayed 4 nights in Jun 2025

2/10 Terrible

Saul Ernesto

Stayed 5 nights in Jun 2025

6/10 Okay

Lisa Kristine

Travelled with family
Liked: Cleanliness
I liked that the hotel is on the smaller side and the service was really good. I did not think that the food was good at all of the restaurants. They were more than happy to bring you something different.
Stayed 9 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

8/10 Good

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Jemima

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel & staff. Very convenient to walk around, nice little shops nearby great choices at the restaurant. Been coming here for 25 years, stayed at a few different hotels and this one is the top of our list.
Stayed 7 nights in Jun 2025

4/10 Poor

Laura Cristina

Liked: Cleanliness
Disliked: Staff & service
Staff was not very friendly or helpful. Preference is given to premier club
Stayed 6 nights in Jun 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved that the property was close to shops and restaurants, it was very easy to leave the resort and explore the city
Stayed 5 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities
Stayed 5 nights in May 2025

10/10 Excellent

Christine, Arvada

Travelled with group
Liked: Cleanliness, property conditions & facilities
This is a cozy property with beautiful views and vibes. The people (especially Gustavo and Nolberto) are the reason for the five stars. The room and all areas are super clean and the landscaping well-maintained. The food was yummy! The only cons are the beach (horrible) and the music at the pool (soft, lounge “covers” of American Pop). If you want to chill by the pool and relax, this place is for you!!
Stayed 4 nights in Jun 2025

8/10 Good

Robin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mediterranean restaurant was good. We did mot try the Mexican restaurant because it had little options for meals. The pool staff was very accommodating, and fun and pleasant. The Activities staff was not real engaging and when trying to play beach volleyball, they were no help! Overall vibe is chill and relaxing. Always able to find beach chairs, though security is right on it if you leave your chair/belonging for more than 15 mins! Yes...15 mins! Enjoyed our stay but would not return...sad sad rocky beach!
Stayed 8 nights in May 2025

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Staff was really friendly. We really didn’t get to eat at any of the restaurants inside the hotel because of it being booked in advance. But other than that very awesome stay thank you.
Stayed 6 nights in May 2025

8/10 Good

Alexis

Stayed 10 nights in May 2025

6/10 Okay

Derek

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Been almost 20 years since we’d been to Mexico. First time in an all inclusive. Property was nice. Pool was very crowded each day. Food was ok. Service was weak. Probably because we passed on the upsells. We forgot how pushy street vendors were as well. Likely will not be back.
Stayed 5 nights in Jun 2025

6/10 Okay

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The overall property was nice and comfortable. The front desk staff were not very friendly. I made an error with my booking and the explanation of the adjust the funds wasn't clearly communicated. They also ran out of water bottles and when we asked for more in our room they told us they only provide water once (3 somewhat bottles) one for each of us. The Caribbean night was fun and the food was pretty good.
Stayed 2 nights in Jun 2025

6/10 Okay

Verónica

Travelled with family
Very walkable to local restaurants and tourist destinations.
Stayed 4 nights in May 2025

2/10 Terrible

Saeed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfriendly staff, terrible food and the all inclusive is not a true all inclusive, they make you to pay for your dinners.
Stayed 4 nights in May 2025

8/10 Good

shaneen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to malecon and the romantic zone.
Stayed 11 nights in May 2025

4/10 Poor

JESSICA

Disliked: Amenities
Stayed 7 nights in May 2025

10/10 Excellent

joanne, Millbury

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025