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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Beach
Lobby
2 outdoor pools
Property entrance
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning

Explore the area

View map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(86 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Premium bedding, free minibar, in-room safe, iron/ironing board

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Premium bedding, free minibar, in-room safe, iron/ironing board

Family Room

9.2 out of 10
Wonderful
(32 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the area

Puerto Morelos

With a stay at Ventus Ha at Marina El Cid Spa & Beach Resort in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive hotel is 13.3 mi (21.4 km) from Maroma Beach and 13.6 mi (21.9 km) from Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min drive - 1.5 km
  • Puerto Morelos Town Square - 5 min drive - 2.2 km
  • Ojo de Agua Beach - 5 min drive - 2.2 km
  • Puerto Morelos Artists’ Cooperative - 5 min drive - 2.2 km
  • San Jose Catholic Parish - 5 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪Aromas - ‬1 min walk
  • ‪La Alhambra - ‬3 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Arrecife Restaurant - ‬8 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants, near Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a fitness center. Additional features at this hotel include concierge services, a hair salon, and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123011f5cb35

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 774 out of 1202 reviews
Rating 8 - Good. 253 out of 1202 reviews
Rating 6 - Okay. 99 out of 1202 reviews
Rating 4 - Poor. 36 out of 1202 reviews
Rating 2 - Terrible. 40 out of 1202 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Cody

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room where spotless, could see some visible disappointment if staff didn’t receive a tip big enough as they thought. Overall tho very clean and well ran hotel will return next year
Stayed 7 nights in Nov 2025

10/10 Excellent

Tobin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay
Stayed 7 nights in Nov 2025

10/10 Excellent

JAE YOU, North battleford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
룸 컨디션은 정말 매우 좋았습니다. 저는 가장 새로 지어진 세 번째 건물, **벤투스 하(Ventus Ha)**의 28번 건물 1층에 묵었어요. 위치가 좋아서 이동하기도 매우 편했습니다. 제가 방향 감각이 정말 없는 편이라 처음엔 29번 건물과 30번 건물 사이에서만 계속 맴돌다가 28번 건물 찾느라 눈물 날 뻔했어요. 😅 그래도 걱정 마세요! 길을 잃었다고 직원분들에게 말하면 정말 친절하게 데려다줍니다. 음식은 정말 제 입맛에 딱 맞았어요. 가능하다면 거기서 설거지라도 해서 계속 먹고 살고 싶을 정도로요. 식구들 입맛이 다 달라서 이탈리안, 일식, 프렌치, 멕시칸, 조식·점심·저녁 뷔페, 룸서비스까지 다양하게 먹었는데요. 다들 각자 좋아하는 게 달라 평점도 제각각이었어요. 그만큼 선택지가 많으니 각자 입맛에 맞게 따로따로 식사하시고 가정의 평화를 찾으시길 바랍니다. 😆 리조트가 호텔존이 아닌 곳에 있어서 차를 타고 한참 올라가야 합니다. 그래서 한 번 들어가면 나오기 힘들겠다는 생각이 들었고, “안에서 즐길 건 다 즐기자!” 했는데도 다 못 해본 게 많아 아쉬웠어요. 수영장이나 극장에서 이벤트가 자주 열리고, 시간표는 엘리베이터 옆에 붙어 있어서 오며가며 확인할 수 있어요. 관심 있는 프로그램이 있다면 꼭 가보시길 추천합니다. 10대 아이들이 할 수 있는 게 많다고 해서 기대했는데, 저희 아이들은 결국 숙소에서 쉬거나 수영장에서 대부분의 시간을 보내며 즐겁게 있었어요. 다음에도 꼭 다시 가고 싶습니다. 아이들은 빼고요. 😜
언젠가 먹었던 조식. 빵과 음료, 커피 후식까지 맛있었어요.
저녁에 루프탑 바에서 한잔
바 앞에 수영장이 있는데 어두워서 그냥 비치체어에서 한잔 마셨어요.
호불호가 심했던 음식. 오징어 먹물요리 안좋아하시면 피하세요
Stayed 6 nights in Oct 2025

10/10 Excellent

Timofey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great food.
Stayed 9 nights in Oct 2025

10/10 Excellent

Mehin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The beach is non existent, but everything else is great!
Stayed 7 nights in Oct 2025

10/10 Excellent

Ziya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

8/10 Good

ryszard

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 7 nights in Oct 2025

8/10 Good

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t use any of the bars for alcohol but the kids ordered endless apple juice and we were always pleased with the service. Our room was regularly cleaned and our fridge was always stocked. We used the room service more than we’d like to admit and it was delicious every time.
Stayed 7 nights in Oct 2025

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Ventus HA for 9 days. Great resort with lots of restaurants, clean rooms and nice pools. Easy to get around three hotels with golf carts service that they provide. The only thing that wasn’t as nice is the beach but for the price and quality of the food I’d say it totally worth it.
Stayed 8 nights in Oct 2025

10/10 Excellent

Alyse Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff is amazing. ALL the restaurants serve great food and each has its own vibe. Delores was our favorite with all the different stations they have. The pools were all great and the big hot tubs felt great to relax in. The adults only bar was very enjoyable. Our child loved the kids club and the kids club staff kept us well informed of the activities for the day.
Stayed 5 nights in Oct 2025

6/10 Okay

Emmanuelle

Travelled with group
Liked: Staff & service
The room smelled like mildew. It was an extremely confusing resort to get around. Poor signage and easy to get lost. The beach smelled like sulfur and the water was not blue. Terrible beach which broke my heart. Lovely pools and bars.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary, McKinney

Stayed 4 nights in Oct 2025

10/10 Excellent

Miridije

Stayed 7 nights in Oct 2025

6/10 Okay

Felica, ASTON

Travelled with family
Liked: Cleanliness, staff & service
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard working staff, friendly respectful Clean property, food and service excellent
Stayed 14 nights in Oct 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
Stayed 7 nights in Oct 2025

10/10 Excellent

Nicole Angelique Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as a whole is beautiful! This is the 3rd year that we have been to an El Cid resort and we will continue to do so. The rooms are outstanding and clean. The food is incredible. The staff is amazing and always helpful. You want for nothing while you’re on vacation. Truly a superb experience!
Stayed 7 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2025

6/10 Okay

Linh

Liked: Cleanliness
Stayed 6 nights in Oct 2025

8/10 Good

Mkiva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and well-maintained. The buffet restaurants offer good variety and quality. However, the à la carte restaurants for dinner were disappointing. Staff can be a bit pushy when it comes to tips, but overall, it was a good experience.
Stayed 5 nights in Oct 2025

4/10 Poor

Kaining

Travelled with family, Travelled with family and small children
I wouldn't recommend this place, especially for families with kids. First off, the staff had zero energy and weren't helpful at all. We had to use their shuttle to get anywhere, and we'd be waiting forever. Even when we smiled and said hello, they wouldn't really care, they'd just come up with, "What do you want?" And it was an all-inclusive resort, but besides the tips, we were still charged these weird, random taxes on top of everything. The food wasn't good, and some of the fruit even smelled off. The worst part was our room was full of bugs and mosquitoes. I'm pretty sure it's because when the housekeeping cleaned, they just left the door wide open to the outside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Minako Vasquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel to stay for our first all-inclusive trip! There were several food options, staff are all nice and accommodating. We always look forward to the evening activities and shows. The property was clean, quiet, and convenient for drop off and pick up transpos for the airport or excursions.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Muhanad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Oct 2025