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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Interior
Poolside bar
Poolside bar
Poolside bar
Junior Suite Platinum

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(98 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

8.2 out of 10
Very good
(12 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Family Room Platinum

Family Room Platinum

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed
  • Free Wi-Fi

Similar properties

Aerial view
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
Puerto Morelos
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 1,494 reviews
The price is AU$610
includes taxes & fees
18 May - 19 May
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

About the area

Puerto Morelos

When you stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive in Puerto Morelos, you'll be near the beach, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive hotel is 13.3 mi (21.4 km) from Maroma Beach and 13.6 mi (21.9 km) from Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min drive - 1.8 km
  • Puerto Morelos Town Square - 4 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 2.5 km
  • Puerto Morelos Artists’ Cooperative - 4 min drive - 2.5 km
  • Faro Inclinado - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪Aromas - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Kobo - ‬2 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Snorkelling
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 125 per vehicle (roundtrip, maximum occupancy 9)
  • Airport shuttle fee per child: USD 125 (roundtrip), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123011f5cb35

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Guests under 16 years old are not allowed in the fitness facility
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 851 out of 1324 reviews
Rating 8 - Good. 281 out of 1324 reviews
Rating 6 - Okay. 107 out of 1324 reviews
Rating 4 - Poor. 42 out of 1324 reviews
Rating 2 - Terrible. 43 out of 1324 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Feb 2026

10/10 Excellent

Reynold

Liked: Cleanliness, amenities, property conditions & facilities
Overall, It was a great stay
Stayed 4 nights in Feb 2026

8/10 Good

Bryan

Stayed 4 nights in Feb 2026

2/10 Terrible

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Please do not stay here you can not book at the restaurants and have to eat at a horrible buffet food is cold, pasta sauce is runny, meat is hard and chewy it’s so bad!!!! Staff is rude and poor management!!! I booked because price was lower than other hotels but definitely I would never book here again. The hotel is newer but the pools are not warm they are super cold and some are broken and closed!! I wouldn’t recommend!!! Puerto Morelos is beautiful but definitely choose a different hotel so you save your self a really bad taste!
Stayed 2 nights in Jan 2026

2/10 Terrible

Saul Adrian

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I will start by saying that we stayed at the new hotel and it is nice, but it was really hard to get reservations for the restaurants. They have nine restaurants that you have to make reservation for and we stayed there for a week and we were only able to eat up at two of them the rest of the time we had to eat at the buffet which the food was horrible!!! Pools were closed and cold. Also some of the staff were super rude so decided to speak to the hotel manager and he said he new it was har to make reservations for the restaurants but they were almost at capacity and they were busy, I don’t think it was an excuse but I think he did. If you travel with kids keep in mind there is also a time were EVERYTHING IS CLOSED SO NO FOOD AT ALL it was horrible to get back tired from the beach and not have any restaurants open. I had also contacted the wedding planner for the hotel a couple weeks in advance because I was planning my wedding and the guy never emailed back I called multiple times and never got back to me I also brought this up to the manager and he said nothing after I showed him the emails at the end of the win so happy I did not booked my wedding there they are not attentive at all. Please think about booking the a stay here and DO NOT BOOK YOUR WEDDING HERE!!! My family and I have stayed at many different resorts in Cancun and by far this one is the WORSE ONE HE HAVE EVER BEEN TO I know it sound like I’m dramatic but out experience was that bad. I hope my review helps
Stayed 5 nights in Jan 2026

10/10 Excellent

Joanne Ka Wai

Stayed 2 nights in Feb 2026

10/10 Excellent

jhoanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, refreshed towels everyday, everywhere is clean, the resorts are well maintained. Food were really good. Hard to get reservations at aakat, reserve as soon as you checked in. We truly enjoyed our stay. I just wished the internet free for every device you have. But all in all , we will defimitely be back.
Stayed 6 nights in Feb 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the Ventus Ha. It was nice to be at the smaller, quieter resort but still have access to the other two resorts just acorss the street. Ruf, the roof top bar, is an excellent oasis and the bartender, Felix, took terrific care of us!
Stayed 4 nights in Feb 2026

10/10 Excellent

Vivianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience at this old, inclusive hotel from the amenities in their room to the staff and the restaurants. The only thing I was disappointed is the beach location and wifi access. Beach in front of hotel has erosion barriers and rocks. I would definitely stay here again if I didn’t care about getting out of the hotel to go to the beach, but with so many hotels available to choose from, I will try a different one next time.
Stayed 3 nights in Jan 2026

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly resort. Staff was helpful and fun.
Stayed 7 nights in Feb 2026

10/10 Excellent

Hebe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing food, great service, clean and beautiful facilities/rooms
Stayed 7 nights in Jan 2026

10/10 Excellent

Joanna Patricia

Travelled with family
Liked: Amenities, property conditions & facilities
The grounds and pools
Stayed 10 nights in Jan 2026

10/10 Excellent

Ruslan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful well-kept garden on the hotel grounds
Stayed 6 nights in Jan 2026

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and beautiful grounds. Food was good but not outstanding and i got food poisoning one night.
Stayed 5 nights in Jan 2026

4/10 Poor

Scott

3rd time at El Cid. It was just ok. Room didn't get cleaned one day and we asked to at least get towels. They were going to get them to us "right away". We never got them. I'm not one to talk food because we have been to Mexico over 45 times and yes, buffet gets repetitive but we have never been hungry. This time the food
Stayed 5 nights in Jan 2026

10/10 Excellent

Ciera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing I am looking forward to coming back this summer with my family
Stayed 3 nights in Jan 2026

6/10 Okay

Paul, natick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room good food ruined beach. Ventus Ha is a property that is NOT on the shore, but beach itself got odd sacks of sand placed that prevents any swimming.
Stayed 8 nights in Dec 2025

10/10 Excellent

Kevin Eapen, Woodbridge

Stayed 5 nights in Jan 2026

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Overall an excellent stay. The facilities were very well maintained, the staff were content and happy to serve you. Facility was also very well-staffed. Somebody was always available to help. 24-hr room service was a really nice perk, and the facility itself was massive! So much to explore.
Stayed 4 nights in Jan 2026

4/10 Poor

Jennifer, Lakewood

Stayed 4 nights in Jan 2026

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms, great food and staff!
Stayed 6 nights in Nov 2025

10/10 Excellent

ubirajara g

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was wonderful thank you for your service thank you I see you Gus on September 👍
Stayed 5 nights in Jan 2026

8/10 Good

murtaza, houston

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very nice place, family friendly, no compliants
Stayed 3 nights in Jan 2026

8/10 Good

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Beach was not as pictured. Beach has barriers in the water. no $300 credit like it says in the expedia booking... they gave us a coupon book for overpriced services. Other than that, i would still return as it is a beautiful resort. Good Food. not very easy to get reservations at the good restaurants for dinner as they book up fast ( i believe they reserve these for platinum club guests)
Stayed 1 night in Jan 2026

10/10 Excellent

Vishali

Liked: Cleanliness, property conditions & facilities
Love this resort so nice good food and relaxing
Stayed 4 nights in Jan 2026