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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

1 bedroom, minibar, in-room safe, desk
Outdoor pool, pool umbrellas, pool loungers
View from room
Restaurant
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • On private beach
  • Hot tub

Explore the area

View map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪3 min walk‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Preferred Club Junior Suite Tropical View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Tropical View Double

  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Swim Out Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Tropical View King

7.0 out of 10
Good
(4 reviews)
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Ocean View King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Excellence Riviera Cancun - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.7 out of 5, Exceptional, 1,764 reviews
Excellence Riviera Cancun - Adults Only All Inclusive

About the area

Puerto Morelos

With a stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive property is 9 mi (14.5 km) from Moon Palace Golf Club and 16.9 mi (27.3 km) from Iberostar Cancun Golf Course.

What's nearby

  • Petempich Bay - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 13 min drive - 5.7 km
  • Ojo de Agua Beach - 16 min drive - 8.5 km
  • Puerto Morelos Town Square - 17 min drive - 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Villa Marina
  • Le Chique
  • Ritratto Di Italia
  • ‪Habaneros - ‬19 min drive
  • The Boathouse

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a hot tub. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The property also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 8933 square feet (830 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:30 AM.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a restaurant on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,933 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number BVM1711087E9

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 190 out of 292 reviews
Rating 8 - Good. 59 out of 292 reviews
Rating 6 - Okay. 18 out of 292 reviews
Rating 4 - Poor. 12 out of 292 reviews
Rating 2 - Terrible. 13 out of 292 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi there, I hope this email finds you well. I wanted to share my recent experience at secret Rivera,with you. It truly is a beautiful place to stay - the accommodations were comfortable and the surroundings were stunning. The staff went above and beyond to make our stay memorable; they were very, very nice to us and ensured we had everything we needed. Overall, everybody we encountered during our stay was awesome, contributing to an unforgettable experience at Paradise Inn. I highly recommend this place to anyone looking for a relaxing getaway. Warm regards, Juan
Stayed 4 nights in May 2025

8/10 Good

Tachelle

Stayed 4 nights in May 2025

8/10 Good

Cindy Barnes and Uriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly, and we felt like everyone went above and beyond to make our stay enjoyable! Luis at our preferred club was exceptional!!
Stayed 10 nights in Mar 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort to stay at if going into the ocean isnt a deal breaker. The service ,the rooms ,the dining options are all top notch.
Stayed 4 nights in Apr 2025

8/10 Good

Jaime Adonabel Hernández

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Stayed 5 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property, the daily pool entertainment was fun. The food was good. We liked having the Nook. (Coffe shop)
Stayed 5 nights in Apr 2025

10/10 Excellent

CLYDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and professional staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Larry Wayne, Wainwright

Liked: Cleanliness
Just absolutely beautiful. Thanks so much
Stayed 7 nights in Apr 2025

10/10 Excellent

Taz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Leslie

Stayed 6 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Staff & service, amenities, property conditions & facilities
Awesome
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!! The room and pool area were gorgeous!! The staff was absolutely amazing - 2nd to none!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was amazing every one went above and beyond
Stayed 4 nights in Mar 2025

10/10 Excellent

Robyn Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing here! So friendly, accommodating and willing to go the extra mile to make sure your stay is everything you want it to be! The room was beautiful, with an amazing view and the housekeeping staff do a wonderful job! The food was amazing and there was so much to do at all times! And with having access to breathless as well, our trip was amazing!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Robert, Rogers

Travelled with partner
Liked: Cleanliness
Love this place. Will stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing resort with top notch food and service. Shout out to Luis at the Secrets pool for his “spicy” pool exercise class! The plus one experience was amazing and the little details in the hotel room like all lighting can be controlled once you get into bed, was well thought out. Comfortable beds and each restaurant had great food!
Stayed 5 nights in Mar 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay, all inclusive but a little hard to navigate if you’ve never done all inclusive. There’s a lot of rules and pre planning required like dinner reservations and room service wait times
Stayed 5 nights in Mar 2025

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 5 nights in Mar 2025

10/10 Excellent

Wendel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful. The staff was friendly and welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

KEITH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience here for a first time traveler to Cancun area was exceptional
Stayed 3 nights in Mar 2025