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Aparthotel

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

4.5 star property

Photo gallery for Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

OCEANFRONT SWIM UP SUITE | Pool
Creator video
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Outdoor space

Explore the area

View map
Playa del Carmen, QROO
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Maroma Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for OCEANFRONT SUITE

OCEANFRONT SUITE

OCEANFRONT SUITE

  • 67 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

  • 67 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT POOL SWIM UP SUITE

  • 67 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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  • All-inclusive
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  • Free airport shuttle
4.2 out of 5, Very good, 1,109 reviews
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includes taxes & fees
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About the area

Playa del Carmen

When you stay at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya. .This all-inclusive aparthotel is 7.5 mi (12.1 km) from Puerto Morelos Town Square and 9.6 mi (15.4 km) from Puerto Morelos Beach.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 4.6 km
  • Playa Paraiso Golf Course - 6 min drive - 5.0 km
  • Paradise Beach - 9 min drive - 6.4 km
  • Maroma Beach - 14 min drive - 9.9 km
  • Puerto Morelos Town Square - 17 min drive - 14.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

Luxury aparthotel on the beach, with 2 outdoor pools
Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and complimentary newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 159 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at KICK, one of the aparthotel's 5 restaurants, or stay in and take advantage of the room service. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
KICK - This restaurant serves breakfast and lunch.
PALMS RESTAURANT - This restaurant serves breakfast and lunch. Open daily.
JADE - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
HABB - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
SWELL - Onsite bar. Open daily.
Room service is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club
Childcare

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children

Restaurants on site

  • HABB
  • JADE
  • KICK
  • PALMS RESTAURANT
  • SWELL

Dining

  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • Free stocked minibar
  • Room service

Bedrooms

  • Bedsheets provided
  • Day bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Private or shared bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (114 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 units
  • Banquet hall
  • Garden
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 103 reviews
Rating 8 - Good. 14 out of 103 reviews
Rating 6 - Okay. 15 out of 103 reviews
Rating 4 - Poor. 11 out of 103 reviews
Rating 2 - Terrible. 5 out of 103 reviews

9.0/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
I really liked the more inclusive package and the Butler’s were amazing
Stayed 6 nights in Apr 2025

4/10 Poor

Talia

Disliked: Cleanliness, property conditions & facilities
Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lidia C

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Lindsey

Stayed 7 nights in Apr 2025

2/10 Terrible

dhiren

Liked: Cleanliness, amenities, property conditions & facilities
Very poor help desk service and some staff at concierge were really rude .
Stayed 2 nights in Apr 2025

6/10 Okay

Roselyn Yisel

Travelled with family and small children
El mar no es bonito La comida estaba rica pero no es comida auténtica mexicana . Los trabajadores no saben donde queda algo cuando se les pregunta . Yo perdí mi transporte porque me mandaron el lugar equivocado y me regalaron un desayuno gratis en Nickelodeon y cuando llegué era para una charla sobre cómo hacer e miembro del hotel y comprar su membresia .
Stayed 4 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation.
Stayed 3 nights in Apr 2025

8/10 Good

Minji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice.
Stayed 5 nights in Apr 2025

4/10 Poor

Padmini

Travelled with family
Liked: Property conditions & facilities
Property was nice and clean.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly R

Travelled with family
Liked: Cleanliness
It was very clean, everyone was very friendly. The food was great, lots of options for everyone. The only negative was the door handle on our room door was loose, so we had to slam the door for it to latch.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved out stay at Generations Resort. My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back. Besides that we really enjoyed our stay at the hotel and would definitely be back
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids. The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties
Stayed 7 nights in Jan 2025

10/10 Excellent

Abner

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Stayed 4 nights in Mar 2025

10/10 Excellent

Amina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort for young families. Friendly staff. The floors in our room were not clean so we asked the staff to clean that, other than that we were happy with our stay. Great food too.
Stayed 5 nights in Feb 2025

6/10 Okay

Talal, Windsor

Travelled with family
It's a good resort but not worth the price I paid. It's definitely not a 5 star. The staff are great. So do management.
Stayed 5 nights in Feb 2025

2/10 Terrible

Dalissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience terrible food terrible treatment
Stayed 3 nights in Jan 2025

10/10 Excellent

Iraida

Travelled with family
Stayed 4 nights in Feb 2025

6/10 Okay

Idani

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have much areas for the kids to walk and play as the other resorts were adults only. Ordered room service twice and it didn’t show up. Other times it took over 2 hours. Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
Stayed 7 nights in Jan 2025

10/10 Excellent

Christopher James

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and the 'more inclusive option' was a great value.
Stayed 6 nights in Jan 2025

10/10 Excellent

Perry, Sherwood park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Stayed 9 nights in Jan 2025

8/10 Good

Sang I

Liked: Cleanliness, property conditions & facilities
Nick and maroma beach was good
Stayed 2 nights in Dec 2024

4/10 Poor

DEBORAH

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
They ran out of bottled water, no slippers, coffee, towels….had to supply room with coffee towels etc from abandoned housekeeping carts. Called for service, most calls were unanswered not picked up. Food was disappointing, in particular the HABB RESTAURANT, where service was rude and dismissive on both occasions we went there. Sling bar was superior, bartender excellent and friendly. Chefs Market and Wine Kitchen were good, although on Dec 22, they refused to seat 7 of us, so 4 went and watched at least five tables for 4 sit vacant the entire evening. Not to mention on our first visit to wine kitchen on Dec17, at about 830 ish after we finished our dinner, we were told to leave by the hostess. Please note service was excellent both times at the Wine kitchen, except for the hostess. D’italia Casitas, on Dec 20 was good, and the service was impeccable. Drinks were very poor quality and weak in flavour. Gift shop was ok, with Adrian being extremely helpful and kind. Never got slippers for the cold floors, never had bath mats, facecloths and enough towels. Stocking the fridge was never consistent, always looking for bottled water . Bird crap on the balcony chairs, never cleaned off. Broken screen door, no divider screen like in other rooms between bed and couch. Cabinet Fridge door did not close. I was surprised that staff had limited if no English , while I tried Español, it was extremely limited. Staff used google translator. Thank you. Turn down service was good.
Stayed 9 nights in Dec 2024

4/10 Poor

AIMEE

Travelled with family
Disliked: Property conditions & facilities
Poor management of checking in guests, communication on the site
Stayed 2 nights in Dec 2024