Hilton Garden Inn Portsmouth Downtown

3.0 star property

Photo gallery for Hilton Garden Inn Portsmouth Downtown

Aerial view
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave) | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View map
100 High St, Portsmouth, NH, 03801
  • Market Square
    ‪1 min walk‬
  • The Music Hall
    ‪3 min walk‬
  • Strawbery Banke Museum
    ‪7 min walk‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed (Mini Fridge/Microwave)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Mini Fridge/Microwave)

8.8 out of 10
Excellent
(63 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mini Fridge/Microwave)

8.4 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(9 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Portsmouth

With a stay at Hilton Garden Inn Portsmouth Downtown, you'll be centrally located in Portsmouth, a 1-minute drive from Market Square and 9 minutes from Water Country. .This hotel is 16 mi (25.8 km) from Hampton Beach and 11.4 mi (18.3 km) from University of New Hampshire.

What's nearby

  • Market Square - 1 min walk - 0.0 km
  • The Music Hall - 3 min walk - 0.3 km
  • Portsmouth Harbor Trail - 3 min walk - 0.3 km
  • Strawbery Banke Museum - 7 min walk - 0.6 km
  • Water Country - 8 min drive - 6.1 km

Getting around

  • Dover Transportation Center - 17 min drive
  • Manchester-Boston Regional Airport (MHT) - 51 min drive

Restaurants

  • ‪The Works Bakery Cafe - ‬4 min walk
  • ‪Thirsty Moose Taphouse - ‬4 min walk
  • ‪The Goods - ‬3 min walk
  • ‪The Wilder - ‬2 min walk
  • ‪Popovers on the Square - ‬4 min walk

About this property

Hilton Garden Inn Portsmouth Downtown

Hotel with a restaurant, steps from Market Square
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 131 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and shopping on site. Additional features at this hotel include a fireplace in the lobby and a ballroom.
Satisfy your appetite for dinner at the hotel's restaurant, The Great American Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portsmouth? This hotel has 1496 square feet (139 square meters) of space consisting of conference space and meeting rooms.
The Great American Grill - This restaurant serves breakfast and dinner.
The Pavilion Lounge - This bar serves dinner only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great American Grill
  • The Pavilion Lounge

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Reviews

Hilton Garden Inn Portsmouth Downtown Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 53 out of 107 reviews
Rating 8 - Good. 30 out of 107 reviews
Rating 6 - Okay. 17 out of 107 reviews
Rating 4 - Poor. 6 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

Reviews

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness
High prices for room that didn't get cleaned daily. We had to request fresh bath towels and do not consider first class treatment. Will not stay at Hilton anytime in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

Marnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Clarissa

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel is normal. People were polite. Shower had black mold at the bottom of shower door; shower pan needed a really good cleaning. Beds very comfortable. No update or guide for the TV; unable to figure out channels except to look at every one individually because the screen was full of a list of numbers with ‘no information’ next to the numbers. Perhaps the TV needed to be synched somehow; the date in the upper corner said March12. ??! My impression of the hotel is that the customers are friendly. The hotel is generally impersonal although serviceable.
Stayed 1 night in Jun 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ezra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything
Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Peyton

Liked: Cleanliness, property conditions & facilities
fridge was unplugged had to do some handy work
Stayed 1 night in Jun 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

JAYNE

Liked: Cleanliness, property conditions & facilities
Was given an upgrade without asking , but there was no shampoo or conditioner in bathroom , had to call 3 times before it was actually filled
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue that that the ATM was not working and I needed to get cash at a local bank downtown. The property was clean and the rooms were comfortable.
Stayed 2 nights in Jun 2025

2/10 Terrible

Bethany

Travelled with family
Disliked: Staff & service, room comfort
First of all, much of my dissatisfaction has to do with the price i paid which was over $1000 for 2 nights. The prices at the hotel came down by a third and their was no price match from HOTELS.com or the hotel. A major disappointment. Since i was paying a PREMIUM, i asked for a slightly better room and was denied. The room was mediocre at best, linens and bed covers had pulls in them. The phone in room did not work. Day 2, we never received room service and after returning from a afternoon wedding we were dejected to have to walk into a room with no new towels, beds were not made and trash was not emptied. On Sunday, the lobby ran out of coffee and had no plan except to hand out k-cups. This is the worst experience i have had in 30 years of travel and lack of consideration may have me change my choice of hotels and use of hotels.com going forward. Respectfully, Kevin & Beth Coughlin
Stayed 2 nights in Jun 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Felice

Travelled with partner
Liked: Cleanliness
Great Portsmouth location. Wish the bar was open.
Stayed 1 night in Jun 2025

6/10 Okay

JAMES

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Did not like that we paid $45 for parking
Stayed 1 night in Jun 2025

8/10 Good

Sandra, South Yarmouth

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Newly renovated, outstanding location and within walking distance to dining and shopping. Buffet breakfast not so great, and a charge on top of that. Restaurant closed, which for me was a drag because available breakfast not so great. Lastly, $45 for valet only was not ideal.
Stayed 1 night in May 2025

6/10 Okay

Danielle

Travelled with group
Room was hot , not much staff around, room was okay, bathroom floor had hair on it when we checked in
Stayed 1 night in May 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only issue was that the bathroom sink was clogged. I fixed it.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy, Waltham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and personable, convenient to shopping and restaurants, room clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Krisha

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Popping through Portsmouth

Very nice hotel. Great location. Very clean. Only bad review I can say is the pillows are too soft.
Stayed 1 night in May 2025

6/10 Okay

Jeraldine

Your bed linens need to be replaced.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property. Very pleasant front desk attendant and a great comfortable room.
Stayed 1 night in May 2025