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North Conway Grand Hotel

4.0 star property

Photo gallery for North Conway Grand Hotel

Indoor pool, outdoor pool
Front of property – evening/night
Interior detail
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
72 Common Court, North Conway, NH, 03860
  • Place, Settlers' Green Outlet Village
    ‪7 min walk‬
  • Place, Northway Plaza Shopping Center
    ‪8 min walk‬
  • Place, Saco River
    ‪16 min walk‬
  • Airport, Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, Accessible

8.4 out of 10
Very good
(49 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for 2 Queen Beds with Sleeper Sofa

Premium bedding, in-room safe, desk, blackout curtains

2 Queen Beds with Sleeper Sofa

8.6 out of 10
Excellent
(166 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, Hot Tub

Deluxe Room, Hot Tub

Deluxe Room, Hot Tub

9.2 out of 10
Wonderful
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

North Conway

With a stay at North Conway Grand Hotel in North Conway (Settlers Green), you'll be within a 15-minute walk of Settlers' Green Outlet Village and Saco River. .This family-friendly hotel is 2.6 mi (4.3 km) from Conway Scenic Railway and 3.7 mi (6 km) from Cranmore Mountain Resort.

What's nearby

  • Settlers' Green Outlet Village - 7 min walk - 0.6 km
  • Northway Plaza Shopping Center - 8 min walk - 0.7 km
  • M&D Playhouse - 15 min walk - 1.3 km
  • Saco River - 16 min walk - 1.4 km
  • Pirate's Cove Adventure Mini Golf - 3 min drive - 2.6 km

Getting around

  • Manchester-Boston Regional Airport (MHT) - 127 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Circle K - ‬11 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Haveli Indian Cuisine - ‬17 min walk
  • ‪The Met Coffee House - ‬7 min walk

About this property

North Conway Grand Hotel

Family-friendly hotel with free parking, 7-minute walk to Settlers' Green Outlet Village
North Conway Grand Hotel offers 200 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 200 guestrooms featuring refrigerators and Smart televisions. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per person, per day
  • Resort fee: USD 23.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

North Conway Grand
North Conway Grand Hotel
Grand Hotel North Conway
North Conway Grand Hotel Hotel
North Conway Grand Hotel North Conway
North Conway Grand Hotel Hotel North Conway

North Conway Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1014 reviews
Rating 8 - Good. 235 out of 1014 reviews
Rating 6 - Okay. 124 out of 1014 reviews
Rating 4 - Poor. 60 out of 1014 reviews
Rating 2 - Terrible. 52 out of 1014 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Jasmyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
So much fun!
Stayed 2 nights in Oct 2025

2/10 Terrible

Shawn

Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Stayed 1 night in Nov 2025

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
clean room, amazing staff, great amenities!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and friendly staff, clean indoor and outdoor pools and games, clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular!
Stayed 1 night in Oct 2025

10/10 Excellent

David, Biddeford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome. A great staff ,clean, had all the amenities, great pools , prest proce for what it offers and in a solid location.
Stayed 2 nights in Oct 2025

2/10 Terrible

Linda

Travelled with partner
Disliked: Amenities
#1 we were given a handicap room, no bathroom vanity, shower was terrible. #2 the reason we came here was for the outdoor Hot Tub…..it was shut down….the indoor hot tub was not hot but cold !!! Why am I paying AMENITY FEES .???
Stayed 1 night in Oct 2025

10/10 Excellent

sabina

Liked: Cleanliness, staff & service, property conditions & facilities
the restaurant only serves sandwich or burger for dinner!!
Stayed 1 night in Oct 2025

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Room was clean and comfortable. Continental breakfast was sub-par (fruit salad should have been chucked; bread, not especially fresh) Big disappointment was the outdoor pool. I was told on the phone that it was heated, but it definitely was not. If so, it felt quite cool to the touch, for sure. I consoled myself with the fact that there was a hot tub out there, but alas; that was closed for repairs. As I booked my special overnight especially for the heated outdoor pool use, I feel that the hotel should have let people booking, know that these were not in proper working condition!
Stayed 1 night in Oct 2025

10/10 Excellent

Jac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for touring the White Mountain area.
Stayed 2 nights in Oct 2025

4/10 Poor

Heather

Disliked: Property conditions & facilities

North Conway Grand Hotel - Not a 4 Star Hotel

For a hotel rated with 4 stars, I expected a higher level of professionalism and courtesy. We stayed for 2 nights (Thursday/Friday). Our room was 'cleaned' Friday. However, it was more of a "straighten up" - our bed was not remade - it was just straightened up and our pillows were not freshened. The decorative pillows were lying on the floor and never placed back on the bed. There was a function hosted in a conference room right outside of our room, which went to 11:30pm Friday night. However, there is a sign/policy at the hotel that "quiet time" starts at 10pm. Additionally, there was a morning breakfast on Saturday - which again was fairly loud and disruptive. When we checked out, the front desk employee never asked how our stay was. Also, for the nightly rate we paid for Friday (in particular - as it was 2x the rate on Thursday night), I would've expected better service, a cleaner room and a room/facility that stood up to a 4 star rating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Henrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Zainab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
There was some confusion with some staff regarding maid service. On day 2 our room had not been cleaned. When we inquired at the front desk we were told we had to call for it daily, however, this option was not listed on the welcome letter. We spoke with Miranda who stated she will review with staff so everyone was on the same page. Our room was cleaned the next day & when asked for clean towels they were brought to our room. Otherwise our stay was enjoyable & relaxing. The pool & hot tub was very nice as was the outside firepit. We did not have breakfast at the hotel so no comment was made. I would stay with you again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Staff & service, room comfort

It was okay

Found the remote dirty under the bedside table. Waited 40 minutes for the check at the hotel tavern. All the chips in their store were expired, reported it and they were still sitting there the next day. Convenient and great breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was clean and comfortable but the bathroom outlet was really worn. It required several attempts to plug in the hair dryer before it would stay plugged in! The sink faucet handles were really messed up and the drain plug wouldn’t open very far! The shower drain plug was about the same, wouldn’t stay open! Other than those few things, had a pleasant experience! It did seem really hot in our room even after turning the temperature down to 65* and turning off the switch on the thermostat.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & friendly staff
Stayed 2 nights in Oct 2025