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Mantra Heritage

4.0 star property

Photo gallery for Mantra Heritage

Outdoor pool
In-room safe, iron/ironing board, cots/infant beds, free WiFi
Suite, 2 Bedrooms
Suite, 2 Bedrooms
In-room safe, iron/ironing board, cots/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Laundry
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

View map
16 Warner Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪1 min walk‬
  • Place, Sugar Wharf
    ‪5 min walk‬
  • Place, Four Mile Beach
    ‪11 min walk‬

Room options

Hotel Room

  • Sleeps 2

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Bedroom (Swim Out)

Room, 1 Bedroom (Swim Out)

Room, 1 Bedroom (Swim Out)

  • 78 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Bedrooms

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Bedrooms

  • 108 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Bedrooms (Swim Out)

Room, 2 Bedrooms (Swim Out)

Room, 2 Bedrooms (Swim Out)

  • 108 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Bedrooms

  • 108 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Double Bed

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Room, 1 Double Bed

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

Two Bedroom Suite

  • Sleeps 5

One Bedroom Suite

  • Sleeps 3

View all photos for Two Bedroom Dual Key

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

  • Sleeps 5

One Bedroom Swim Out

  • Sleeps 3

Two Bedroom Dual Key Swim Out

  • Sleeps 5

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includes taxes & fees
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About the area

Port Douglas

A stay at Mantra Heritage places you in the heart of Port Douglas, within a 5-minute walk of Anzac Park and Macrossan Street. .This hotel is 0.2 mi (0.3 km) from St Mary's by the Sea Chapel and 0.2 mi (0.3 km) from Sugar Wharf.

What's nearby

  • Macrossan Street - 1 min walk - 0.0 km
  • Sugar Wharf - 5 min walk - 0.4 km
  • Port Village Shopping Centre - 5 min walk - 0.4 km
  • Crystalbrook Superyacht Marina - 5 min walk - 0.5 km
  • Four Mile Beach - 11 min walk - 1.0 km

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Rattle n' Hum - ‬4 min walk
  • ‪Nautilus Restaurant - ‬5 min walk
  • ‪Origin Espresso - ‬1 min walk
  • ‪The Court House Hotel - ‬4 min walk

About this property

Mantra Heritage

Hotel in Port Douglas with an outdoor pool and a hot tub
Mantra Heritage offers 39 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. This Port Douglas hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) are also available. Housekeeping is provided weekly.
An outdoor pool and a hot tub are on site.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours

Renovations and closures

The property will be renovating from October 8 2025 to November 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Mantra Heritage Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 149 out of 368 reviews
Rating 8 - Good. 134 out of 368 reviews
Rating 6 - Okay. 53 out of 368 reviews
Rating 4 - Poor. 28 out of 368 reviews
Rating 2 - Terrible. 4 out of 368 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruce Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location at the centre of Port Douglas. And the pools.
Stayed 7 nights in Jul 2025

10/10 Excellent

David

The room was spacious, well equipped and very comfortable. The staff at reception were friendly and polite.
Stayed 4 nights in Jul 2025

6/10 Okay

Armando

Travelled with partner
Liked: Amenities
Never Staying Here Again Giving 3 stars only because the bed and pillows were decent — but the rest was a mess. I asked staff if I could heat the room and they told me it was possible — but later I found out the system only cools, no heating at all. When I called guest services for help, they told me to “just play with it” or search online. We were cold and sick, so I requested blankets — but after 5 PM, all requests cost $25 because there’s no staff on-site. That’s outrageous. I ended finding them by myself the staff does not even know them have them. The elevator doesn’t reach all floors, so I had to carry heavy luggage up stairs. None of this is disclosed on their site, nor the fact that there’s no support after hours. For the price we paid (not cheap!), there was:    •   No cleaning for 3 days    •   No extra towels    •   Loud music at night    •   Dirty carpets Eddie at reception was helpful, but the woman at guest services was careless and unhelpful. Never staying here again. This place charges hotel prices with zero service.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Mantra Heritage on a number of occasions and will continue to return , staff are warm and friendly and it is so conveniently located
Stayed 7 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very handy location. A walk to everywhere, like the shops, the Marina, resturants.
Stayed 4 nights in May 2025

8/10 Good

MAXWELL

Liked: Cleanliness, staff & service, room comfort

Week in the tropics!!

In Port Douglas for a family wedding, could not have found a more convenient location, whether it was for a run, a walk to the marina, local football ground, just perfect!!!
Stayed 7 nights in May 2025

6/10 Okay

Phil

Travelled with partner
Liked: Staff & service
The property needs an update. I could not get a ice and an ice bucket. Room service only avaible if booked for five days or more
Stayed 3 nights in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and the staff were helpful. My room was well appointed and clean. There were a lot of steps so if this is an issue for you, let them know.
Stayed 5 nights in Apr 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities
Clean n great service
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pool side room (which I had never had before!) for only $166 per night (Wednesday and Thursday) which was great. Staff were very friendly, laid back and informative. I intend to stay there again whenever I am back in Port Douglas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
We Actually really had relaxing staying to our hotel and very clean/quiet. Will be staying to this hotel again
Stayed 1 night in Mar 2025

8/10 Good

Anni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to everything.Nice swimming pool and garden Staff very friendly and helpful no problems.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing and always helpful
Stayed 7 nights in Mar 2025

8/10 Good

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was close to everything
Stayed 4 nights in Mar 2025

10/10 Excellent

Sophie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this property. 2A 2C (7-9) and booked 2 bed apartment. Bed arrangement was great. 2mins walk to Coles and all other major shops in Main Street. Great pool. We love how it’s connected by a walk way to the Main Street also for ease to shops and restaurants. If you’re a family, this is your place to stay.

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Lucy

Travelled with family
Stayed 1 night in Jan 2025

4/10 Poor

Lucy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, it was central to everything & for an old building it is maintained beautifully. The room was clean & comfortable & the kitchenette was perfect for our week stay. We especially loved our swim up private deck. 10 out of 10. We will be back
Stayed 7 nights in Dec 2024

10/10 Excellent

Mikayla

Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2024