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Reviews

4.3 / 5Very Good
640 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Roche Estate
    4 min walk
  • Popular Location
    Brokenwood Wines
    7 min walk
  • Popular Location
    Hunter Valley Gardens
    13 min walk
  • Airport
    Cessnock, NSW (CES)
    5 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Studio

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    More details

About this area

Pokolbin

Located in Pokolbin, Mercure Resort Hunter Valley Gardens is in a rural location and connected to a shopping center. Roche Estate and Hope Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hunter Valley Gardens. Consider Tyrrell's Wines for a night out or Hunter Valley Zoo if you're traveling with kids.

Popular Location

What's nearby

  • Roche Estate - 4 min walk
  • Brokenwood Wines - 7 min walk
  • Hunter Valley Gardens - 13 min walk
  • Hope Estate - 18 min walk
  • Scarborough Wine Co - 5 min drive

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 58 min drive

Restaurants

  • Elements Restaurant – Pool-view restaurant with a bar offering French cuisine. Serves breakfast, lunch, dinner, and light fare daily. Kids' menu available.

About this property

Mercure Resort Hunter Valley Gardens

Winery motel connected to a shopping center in Pokolbin with winery
This smoke-free motel features an attached winery, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge. All 72 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include balconies, minibars, and room service.
Mercure Resort Hunter Valley Gardens offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
This Pokolbin motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Roundtrip airport shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: AUD 34 per person
1 restaurant
1 bar
Room service available

Things to do

24-hour health club
2 outdoor tennis courts
Arcade/game room
Bicycle rentals
Children's pool
Full-service spa
Helicopter/airplane tours
Mini golf
Outdoor pool
Playground
Sauna
Spa tub
Steam room
Winery attached

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Cribs/infant beds (surcharge)
Dry cleaning service
Laundry facilities
Mini golf
Outdoor pool
Playground
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Free newspapers in lobby
Front-desk safe
No elevators

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

Business center
Meeting rooms
Conference space

Outdoors

Garden
Outdoor furniture
Pool sun loungers
Terrace

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Cribs/infant beds (surcharge)
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hair dryer

Entertainment

52-cm TV
Cable channels

Food and drink

Coffee/tea maker
Minibar
Refrigerator

Outdoor space

Balcony

More

Access via exterior corridors
Desk
Free newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in between 2 PM - 10 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM. <br />If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25 per night.
  • Cribs (infant beds) are available for AUD 15 per night.

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 34 per person (approximately)
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Mercure Resort Hunter Valley Gardens Pokolbin
  • Mercure Resort Hunter Valley Gardens
  • Mercure Hunter Valley Gardens Pokolbin
  • Mercure Hunter Valley Gardens
  • Mercure Hotel Pokolbin
  • Mercure Resort Hunter Valley Gardens Hotel Pokolbin
  • Mercure Hunter Valley Resort Pokolbin
  • Mercure Hunter Valley Pokolbin
  • Mercure Hunter Valley
  • Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
4.3

Very Good

5 - Excellent
306
4 - Good
231
3 - Okay
72
2 - Mediocre
22
1 - Poor
9
4.1
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.0
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Location is good. The units have parking right outsode whoch is useful.

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Pool access on site and close walk to gardens was a plus

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly Service !! Great Location, Nice and clean.

Stayed 1 night in Oct. 2019

1/5

  • Disliked: Cleanliness, property conditions & facilities

Dirty, disgusting and unfit to be called a hotel. I complained and received a refund due to the disgusting state of not one but two rooms. This establishment needs a damned good shake up from the top down, it was a disgrace to see such poor standards so close to my home given I travel worldwide. Absolutely no excuse for rooms to be so poor. I have photographs that I would not put on here they are disgusting and I would not expect anyone to have to view what we were put through.

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Location was great able to get to heaps of wineries from there Clean and comfortable Lots of eating options close by aswell Beautiful surroundings

Stayed 1 night in Oct. 2019

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