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Mercure Newcastle Airport

3.5 star property

Photo gallery for Mercure Newcastle Airport

Relax in a serene bedroom with a large beach scene, a comfortable bed, and bedside tables with lamps.
Welcome to our lobby, featuring a reception area, seating space, and a beautiful potted plant.
Experience the sleek entrance of Mercure Hotel, marked by a large sign and a symmetrical facade with evenly spaced windows.
Welcome to the Mercure Hotel's reception area, where guests can check in and enjoy a warm, professional atmosphere.
Meetings and work sessions take place in this well-equipped space with a long table and comfortable office chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2 Williamtown Drive, Williamtown, NSW, 2318
  • Stockton Sand Dunes
  • Newcastle Civic Theater
    ‪24 min drive‬
  • Newcastle Beach
    ‪26 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪10 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Williamtown

When you stay at Mercure Newcastle Airport in Williamtown, you'll be near the airport, within a 5-minute drive of Tilligerry State Conservation Area and Hunter Wetlands National Park. .This hotel is 15.8 mi (25.4 km) from John Hunter Hospital and 18 mi (29 km) from Newcastle Beach.

What's nearby

  • Stockton Beach - 11 min drive - 5.4 km
  • University of Newcastle - 21 min drive - 22.2 km
  • Newcastle Civic Theater - 24 min drive - 24.2 km
  • Newcastle Beach - 26 min drive - 26.1 km
  • John Hunter Hospital - 27 min drive - 26.1 km

Getting around

  • Hexham Station - 18 min drive
  • Newcastle, NSW (NTL-Williamtown) - 2 min drive

Restaurants

  • ‪Lakeside Tavern - ‬12 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Bull an Bush pub - ‬8 min drive
  • ‪Little Pantry Co - ‬8 min drive
  • ‪Medowie Macadamias - ‬6 min drive

About this property

Mercure Newcastle Airport

Hotel in Williamtown with a 24-hour fitness center and a 24-hour front desk
Mercure Newcastle Airport offers 95 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Williamtown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 95 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a banquet hall, and a vending machine.
Grab a bite to eat at MACH ONE, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 5:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
MACH ONE - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:00 AM for a fee: AUD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MACH ONE

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (103 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (66 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 15 to 35 per person
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Newcastle Airport Hotel Williamtown
Mercure Newcastle Airport Hotel
Mercure Newcastle Airport Williamtown
Mercure Newcastle Airport
Mercure Newcastle Williamtown
Mercure Newcastle Airport Hotel
Mercure Newcastle Airport Williamtown
Mercure Newcastle Airport Hotel Williamtown

Mercure Newcastle Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 511 reviews
Rating 8 - Good. 147 out of 511 reviews
Rating 6 - Okay. 34 out of 511 reviews
Rating 4 - Poor. 11 out of 511 reviews
Rating 2 - Terrible. 8 out of 511 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chloe

Disliked: Amenities
The person at check in asked too many personal questions about my travel plans and made me feel creeped out as a single female traveler. Other staff were great. Meals were good and easy check out. Hotel was quiet. Room was basic for the price. No bottled water, minibar or toiletries included. Nothing else around there except the airport. You need a car to get to the terminal as quite a long walk and no shuttle. I would only stay there again for convenience sake if I had another early flight.
Stayed 1 night in Apr 2025

6/10 Okay

Joan

Travelled with partner
Ok but shower flooded the bathroom!
Stayed 1 night in Jan 2025

4/10 Poor

Carol

Stayed 1 night in Jan 2025

8/10 Good

Tai Chang

Stayed 2 nights in Dec 2024

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big clean room, staff service was excellent, & friendly. Breakfast 4/5. Didn't really see the surrounding area at airport, other than easy vehicle access.
Stayed 2 nights in Dec 2024

10/10 Excellent

SCOTT

Stayed 1 night in Nov 2024

10/10 Excellent

Shyreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Deanne, Glenmore Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room service, nice breakfast and great coffee. Bed was super firm (not a fan), room had a blinking fire alarm in it and lack or shower screen drenched our bathroom. Staff were really nice and helpful. Overall, good place to stay right next to the airport.
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Travelled with family
Over priced but we had no choice. Extreme price didn’t even include breakfast. No airport pick up so we were left to walk from airport with luggage. At such an extreme price pick up should have been offered. Would never recommend this service or organisation.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities, room comfort

Perfect stay

Lovely stay as usual. Warm friendly greeting from Alex. Very helpful. Room was clean and love the size. Coffee machine and nice bathroom toiletries. Really enjoy staying here. Checkout with Asher was friendly and happy as usual. Perfect place
Stayed 1 night in Sep 2024

8/10 Good

Quyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We were given wrong information about opening time of the airport. As we were carrying medical equipment and insulin pump which meant we could not go through the scanner we caused a huge line up at security. I asked how we could have prevented this. They told me we needed to get there much earlier. Your front office lady did not know that the airport opened at 4:30am. She told us 5:30am. We could have saved a lot of anxiety for us and frustration for airport staff if we got there earlier.
Stayed 1 night in Jul 2024

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff and front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Stayed 1 night in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay

Always greeted with a lovely smile from Mariela. Room is lovely and clean and bed so comfy. Haloumi burger is so good. A lovely happy greeting in the morning from Arash at reception, nice way to start the day. This is why I always choose this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, seamless check in
Stayed 1 night in May 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is in walking distance from the airport. It's staff are super helpful and happy. The hotel is clean and tidy, the rooms are also modern and so quiet. Also the breakfasts are a delight - make sure you enjoy them while you're there. Thank you.
Stayed 2 nights in May 2024

10/10 Excellent

Fabio

Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Awesome

Haloumi burger delicious
Piece of Haloumi was huge on burger
Stayed 2 nights in Apr 2024

8/10 Good

Cosimo

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Noisey

Noisey. People making noise and shouting in the car park and lobby after 12 am. Delivery truck unloading before 6am with all the bips and bangs. Average alround.
Stayed 1 night in Mar 2024

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No mention of parking charge until arrival
Stayed 1 night in Feb 2024