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Aparthotel

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

5.0 star property

Photo gallery for El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Exterior
Exterior
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar

Explore the area

View map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Playa Paraiso Golf Course
    ‪7 min drive‬
  • Maroma Beach
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL SUITE

ROYAL SUITE

ROYAL SUITE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

14 outdoor pools

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 111 reviews
The price is AU$754
includes taxes & fees
13 Aug - 14 Aug
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

About the area

Playa del Carmen

With a stay at El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only in Playa del Carmen, you'll be 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club. .This all-inclusive aparthotel is 2.8 mi (4.6 km) from Cirque du Soleil Boutique at Vidanta Riviera Maya and 7.5 mi (12.1 km) from Puerto Morelos Town Square.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 5.0 km
  • Playa Paraiso Golf Course - 7 min drive - 5.3 km
  • Paradise Beach - 10 min drive - 6.7 km
  • Maroma Beach - 15 min drive - 10.2 km
  • Puerto Morelos Town Square - 18 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Adults-only beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 476 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. This Mediterranean aparthotel also features complimentary wireless internet access and a banquet hall.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at LA CANTINA BAR, one of the aparthotel's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Visit one of the 9 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 492 reviews
Rating 8 - Good. 105 out of 492 reviews
Rating 6 - Okay. 48 out of 492 reviews
Rating 4 - Poor. 19 out of 492 reviews
Rating 2 - Terrible. 16 out of 492 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with great staff would return
Stayed 5 nights in Apr 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Dorado Royale for the first time and absolutely loved everything about it. From the moment we arrived, the staff made us feel very welcome. The food was absolutely fantastic - in every single restaurant (they have more than 10 speciality restaurants and bars and we tried as many as possible :) And the service was outstanding—everyone was so friendly and attentive. We really appreciated that there were lots of fun activities and entertainment options, but no pressure to join—everything was relaxed and easygoing. We joined a few games and events when we felt like it, and it was a great way to mix things up. We took part in two excursions, both really well organized and great. We also had the candle light dinner at the beach, which was fantastic. The resort offers three different parts - two for adults only (Dorado Casitas and Dorado Royale), and one for families (Generations). We stayed at the Dorado Royale. The whole resort is just beautiful—like a paradise. And everything was spotless and well-maintained. We usually don’t go back to the same place twice, but this time we’re seriously considering it!
Stayed 7 nights in May 2025

8/10 Good

courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sergio is awesome. We had an issue and he had our room switched within minutes. The food is okay. My only true complaint is the carts around the property. Some of the drivers will pass you with empty carts. Overall a good stay otherwise!
Stayed 3 nights in May 2025

8/10 Good

flor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful. The hotel was not a party place, so if you are looking to relax, then this is the place. There's no beach to swim. If you are like me, a beach person, then this is not for you. The rocks, the see weed makes it impossible to go in the water. I liked the a la carte restaurants but you should always have buffet for lunch. Because the snack bars would close at 3:30 and it was either pizza or nothing. I also had a swim up pool in my room, the pool was not cleaned, and the main pool should be cleaned more often.
Stayed 5 nights in May 2025

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay and we can’t wait to book our fourth!
Stayed 7 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Service was the best.
Stayed 8 nights in Apr 2025

6/10 Okay

Sergii

Travelled with partner
Disliked: Property conditions & facilities
We got a room on the first floor of the building number 7. I imagine one of the worst buildings and one of the worst rooms, cause otherwise I cannot justify the positive reviews. The building was old, the room even older. It is in a desperate need of renovation. Long list of small issues that we tried to fix but eventually gave up. Old furniture that is falling apart and hasn’t been clean in a while. The room was very dark and one of the main light switches malfunctioned at first (“it just needs a little knock”, the bellboy said) and died for good on day three. The safe stopped locking on day 2, and after it got fixed on day 3 after several desperate calls to send someone to fix it, it stopped working completely on day 4. The room smelled of dust and dumpiness and old age. The toilet handle didn’t work, so the toilet didn’t flush. After someone came and fixed it, it stopped working again on the same day. By that time we reached a different level of enlightenment, hence just moved the lead and manually pressed the button inside the toilet tank to flush. It worked mostly fine. Our room was located right by the staircase, and hotel obviously knows nothing about sound-
Stayed 7 nights in Apr 2025

10/10 Excellent

Marvin, Wilton

Stayed 8 nights in Apr 2025

10/10 Excellent

Clara

Liked: Cleanliness, property conditions & facilities
Everything was wonderful but the app was detracting at times and any time we would use it to message concierge we never got a reaponse
Stayed 7 nights in Apr 2025

10/10 Excellent

Yutiv Tia, Owings Mills

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I love the shuttle access the property is large. All staff were friendly and welcoming. Pls be sure to set up your transportation to various activities and set dinner reservations before you head to your room upon check in/arrival. Kompai is a my fav. Dress accordingly with collared shirts for men to attend dinner at the restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

frank

Liked: Cleanliness, room comfort

Great first time experience

Our first time atan all inclusive, we were really impressed. The place was very clean, the staff excellent the food was good, transportation on the large property was great. The transportation from the airport was not good, we had to wait a long time and although my wife speaks fluent spanish, the communication was very poor. Lots of staff standing around and not really helpful. From the hotel to the airport was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did the spa. Not sure if it was a VIP amenity, but it was wonderful. Thanks expedia. For the price we paid, it was worth every penny!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was incredible! Can't wait to go back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittany Renae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely amazing. Beautiful landscaping and culture filled architecture!
Stayed 3 nights in Apr 2025

6/10 Okay

Daniela daniel

Travelled with partner
Liked: Cleanliness, amenities
The quality of f&b was really good. The rooms look tired and old but are clean. The check in check out process is terrible, same as the internal transportation (golfcarts) be prepared to walk walk and walk since the carts do not stop to pick you up they seem always in a rush to get somewhere
Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
We had a phenomenal time! The grounds were stunning and the staff was even more impressive! The food options were impeccable. Can’t wait to come back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Nesser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything in the resort was great .
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was for our first-year Anniversary. Everyone from General Management to the Bell Staff has been excellent. Everyone is kind and helpful, plus there are some great food options. We will be back!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rabia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I would rate this property very highly and would return. My husband and I went for 4 nights for our 10 year wedding anniversary. What we liked: -Different pool options depending on if you wanted more activities or quiet -The food was DELICIOUS and so were the drinks. Sometimes food is not great at an all-inclusive and we were blown away by almost every meal! -The grounds were so beautiful -Beachside couples massage and water therapy journey at the spa were amazing -The nightly shows were really fun and entertaining What we didn't love: -The communication. We were told the poolside cabanas were free and first-come, first-serve. We got all setup one morning and the waiter quickly asked if we had a reservation and that it would be $50 to rent the bed for the day and $250 for food/drink service. So we gathered all our things and moved spots and felt embarrassed. -We attended the sales presentation to get a free couple's massage. Initially were told it would be 60 minutes with lunch, then arrived and were told it would be 90 minutes, were there in total 2 hours without lunch. We just wanted to get on with our vacation. Overall, we would definitely return and loved the friendliness of the staff, the many restaurant options, and the entire experience.

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacob

Stayed 4 nights in Apr 2025

8/10 Good

Garrett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to relax and wonderful staff.
Stayed 4 nights in Apr 2025