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Aparthotel

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

5.0 star property

Photo gallery for El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Snack bar
Exterior
Exterior
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar

Explore the area

View map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪7 min drive‬
  • Place, Maroma Beach
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL SUITE

ROYAL SUITE

ROYAL SUITE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

With a stay at El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only in Playa del Carmen, you'll be 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club. .This all-inclusive aparthotel is 2.8 mi (4.6 km) from Cirque du Soleil Boutique at Vidanta Riviera Maya and 7.5 mi (12.1 km) from Puerto Morelos Town Square.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 5.0 km
  • Playa Paraiso Golf Course - 7 min drive - 5.3 km
  • Paradise Beach - 10 min drive - 6.7 km
  • Maroma Beach - 15 min drive - 10.2 km
  • Puerto Morelos Town Square - 18 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬7 min drive
  • ‪El Cocotal - ‬2 min walk
  • ‪Blue Fish Restaurant - ‬10 min drive
  • ‪Don Miquel - ‬10 min drive
  • ‪Café del Lago - ‬12 min drive

About this property

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Adults-only beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 476 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. This Mediterranean aparthotel also features complimentary wireless internet access and a banquet hall.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at LA CANTINA BAR, one of the aparthotel's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Visit one of the 9 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Reviews

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 516 reviews
Rating 8 - Good. 109 out of 516 reviews
Rating 6 - Okay. 52 out of 516 reviews
Rating 4 - Poor. 19 out of 516 reviews
Rating 2 - Terrible. 17 out of 516 reviews

Reviews

10/10 Excellent

Lily Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great property! The staff is super friendly and helpful. Wonderful dining options and easy to make reservations. Their ocean is not swimmable, but they have awesome pools
Stayed 6 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
Great staff that know how to read a room. They curate an atmosphere of relaxation while also being able to elevate the “vibe”
Stayed 4 nights in Jun 2025

6/10 Okay

Christina

Travelled with partner
Liked: Property conditions & facilities
The concierge would not leave us alone and tried to schedule us and charge us for a massage! We never got our vip perks so didnt even get to go to the water park! The bartenders in the martini bar were the best! They were super nice and friendly! Wasnt impressed with the food there and honestly the shops are very expensive
Stayed 6 nights in Jun 2025

10/10 Excellent

Eber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10 Definitely coming back again Pictures do not do justice this place was amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Janee, Philadelphia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service provided at this hotel is amazing. Very friendly and kind.
Stayed 4 nights in Jun 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property consistently great food and service.
Stayed 5 nights in Jun 2025

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lo unico que no nos gusto es que solo tienen musica para los estadonidenses y no tienen variedad de musica. Lo demas estubo excepcional
Stayed 5 nights in Jun 2025

6/10 Okay

Lorraine

Travelled with partner
I chose this property because I’ve been here before 25 years ago and you got a free massage and arts and crafts. Now a couples massage was over $300 arts and crafts start a $20 to make for like a key chain. The main pool look dirty, I don’t eat pork or beef so food choices are limited. The buffet used to be all 3 lunches now it’s only breakfast which to me was the best meal of the day. Most of the restaurants the food is subpar. Day one they make promises and get you to do a timeshare presentation ( oh I mean a membership presentation) and promise you something and since it was my birthday we did it. (To get a free candlelight dinner on the beach with a violinist. Never saw a candle or violinist) The food choices were very minimal and not good plus child portions. I told the sales rep I would like to see the whole complex since it had tripled in size since I had been there. Now if your selling a membership wouldn’t you show the complex , they took us to 2 units . The concierge made promises that we never got once we did the presentation and didn’t buy. The beds are so old we had back aches the whole 6 days and even heard others complain about their backs , people way younger than us and I even had them change the mattress. The beach was unswimable do to the massive amount of seaweed on the beaches. A float in the gift shop was $80.00. We paid extra for a swim up pool that was a joke.. We had water outside our room enough water to wade in.. I definitely would not go back
Stayed 6 nights in Jun 2025

10/10 Excellent

Ailea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing! The sales pitch is a little strong but they are all very helpful, friendly, and kind. We will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Stayed 5 nights in May 2025

10/10 Excellent

Emili

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience, good food and good customer service.
Stayed 3 nights in Jun 2025

4/10 Poor

Charles

Disliked: Cleanliness, room comfort
Not so good of a stay sliding door to patio didn’t lock I called front desk 3 times maintenance came and tried to wedge door shut I asked how will I go onto the patio he said I don’t know. Reading light on one side of the bed didn’t work. Phone in restroom hanging off the wall mold was in the crack of jacuzzi tub I asked to be transferred to another room but got denied. Alex at the front desk was very rude and unprofessional
Stayed 3 nights in Jun 2025

10/10 Excellent

Vincenzo, Hartford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience and great service
Stayed 6 nights in Jun 2025

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! best food experience we have had, good distence from the airport. Will definitely go back!
Stayed 6 nights in May 2025

10/10 Excellent

Eric Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoy the place, the hospitable staff, all the activitities, the beautiful landscaping, the privacy, the rooms, alcohol selection, all the eating options and all the space. We came back for a second time, became members and plan to visit once or twice a year.
Stayed 7 nights in May 2025

10/10 Excellent

Jennie

Liked: Cleanliness, room comfort
The staff was everywhere and very friendly. The hotel had excellent internal transportation and service was fast. The food was good to excellent and we rarely had to wait for our needs.
Stayed 5 nights in May 2025

10/10 Excellent

Lucio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What I really loved about this property is the staff everyone is so nice and welcoming. Except for one employee who was on his phone when I was talking to him I just felt ignored because he would just say “a-ha”. Other than that everything was perfect. I can’t wait to go back to this property and spend more days here.
Pool view
We were laying by the beach
Stayed 4 nights in May 2025

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked how big it was and how there were golf carts to help us get around. The food was wonderful as well.
Stayed 6 nights in May 2025

4/10 Poor

Althea Price

Travelled with group
Liked: Cleanliness, property conditions & facilities
The ocean is blocked by a wall and rocks Full of dirty seaweed! Total deceptive advertisement! You cannot go on the beach into water! There are armed guards all over property which is very eerie
Nice view and chairs and cabanas but no access to ocean
This is as far as you get to beach unless you go on excursions to different beach
Stayed 4 nights in May 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I read reviews - ALWAYS! The reviews for this property weren't great. That being said - the reviews are full of crap! This place was AMAZING! We got back last night and wish we were still there. Are there things that could be improved? Of Course! But did any of those things take away from what an awesome trip it was, NOT IN THE SLIGHTEST! Just book it already, you won't regret it!
Stayed 6 nights in May 2025

10/10 Excellent

Lonnie

Liked: Amenities
Very good place to stay for couples
Stayed 6 nights in May 2025

6/10 Okay

Eduardo, San Juan

Travelled with group
No beach to swim.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall an amazing experience! There are a few suggestions 1- the website is not easy and needs a better interactive map 2-a small general store would have been helpful for simple snacks, toiletries, feminine products, etc
Stayed 5 nights in May 2025

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Went here for our honeymoon and had a great time. The staff were very helpful and made it really easy to enjoy ourselves. Only issue is the one bartender overserved to the point where a drink was 3/4 alcohol and 1/4 juice.
Stayed 6 nights in May 2025