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CALIXTA Hotel

3.5 star property

Photo gallery for CALIXTA Hotel

Terrace/patio
Suite
Lobby sitting area
Terrace/patio
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Avenida 10, Calle 14 Nte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Central Square
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft

In-room safe, blackout curtains, soundproofing, iron/ironing board

Loft

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

With a stay at CALIXTA Hotel in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.5 mi (0.7 km) from Mamitas Beach and 0.7 mi (1.2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Nuestra Senora del Carmen Catholic Church - 1 min walk - 0.1 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Ilios restaurant - ‬2 min walk
  • ‪Po Thai Restaurant - ‬1 min walk
  • ‪Sushi Roll - ‬3 min walk
  • ‪Nicoletta - ‬1 min walk
  • ‪Zitla - ‬3 min walk

About this property

CALIXTA Hotel

CALIXTA Hotel offers 31 air-conditioned accommodations with laptop-compatible safes and hair dryers. 43-cm LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 31 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite at Calixta, a poolside restaurant which features a pool view. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Calixta - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 180 for adults and MXN 180 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Calixta

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways
  • Lift (122 centimetre wide door)
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-cm LED TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 180 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-006977/2025

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

CALIXTA Hotel Hotel

KAYAK Sol Playa del Carmen

CALIXTA Hotel Playa del Carmen

CALIXTA Hotel Hotel Playa del Carmen

CALIXTA Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 348 reviews
Rating 8 - Good. 78 out of 348 reviews
Rating 6 - Okay. 29 out of 348 reviews
Rating 4 - Poor. 22 out of 348 reviews
Rating 2 - Terrible. 11 out of 348 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfy bed and great location!!
Stayed 1 night in Feb 2026

6/10 Okay

Michael

Stagg was great
Stayed 25 nights in Jan 2026

6/10 Okay

Ashraf

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The property offers nicely renovated rooms and is conveniently located in a central area near Coco Bongo. There is also a good taco restaurant nearby called Don Sirloin. However, the staff at this location were unfriendly and unhelpful throughout our stay. We chose this hotel specifically for the loft-style rooms, but there are many better options in Playa del Carmen that provide a more welcoming experience for international guests. Additionally, the elevator felt unsafe, and each morning we were disturbed by loud housekeeping activity, including persistent banging on neighboring doors.
Stayed 2 nights in Jan 2026

2/10 Terrible

Courtnee

Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay. The room was extremely dirty upon check-in. There were no washcloths provided, which is basic housekeeping. The shower had visible mold, the curtains were dirty, and the air vents were dusty, which made the room feel neglected and unsanitary. Cleanliness is a minimum expectation when staying at a hotel, and unfortunately this property did not meet that standard. I did not feel comfortable during my stay and would not recommend this hotel to others.
Stayed 2 nights in Jan 2026

8/10 Good

Ashraf

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice great location close to coco bongo and 5th ave?
Stayed 3 nights in Jan 2026

4/10 Poor

Roberto

Travelled with family and small children
Staff was never friendly, rooftop was not like the pictures online.
Stayed 2 nights in Jan 2026

10/10 Excellent

Reshma

Stayed 2 nights in Jan 2026

2/10 Terrible

Kimberly

Stayed 4 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. VERY convenient and close proximity to main strip and restaurants. Pool made for a nice escape from the business of the strip. Would recommend and would stay here again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff. Armando went above and beyond checking us in. We arrived later than planned when our taxi to Playa was cancelled without our knowledge. He helped the checkin process to go smoothly. There is a great view from the rooftop restaurant and the serving staff were very kind. The hotel is super close to the alternate ADO bus station so it was very convenient. I would definitely stay there again
Stayed 5 nights in Dec 2025

10/10 Excellent

Ujjaval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Gurkan

Stayed 2 nights in Dec 2025

4/10 Poor

Alicja

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, the room seemd to be nice. We left the luggage and went for a dinner. When returned to the room, the smell of dump was unbearable. We were forced to ask for another room. In the end we were transferred to another hotel. The receptionist was verry helpful and attentive.
Stayed 1 night in Nov 2025

10/10 Excellent

Grecia

Stayed 1 night in Oct 2025

8/10 Good

Avia

Stayed 2 nights in Oct 2025

10/10 Excellent

Mariajose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación! Y excelentes cuartos!!
Stayed 1 night in Sep 2025

10/10 Excellent

Laura m

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool was great and the breakfast was deli. It’s was convenient and quite enough to sleep at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Doralia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property does not have their own parking but the 24 hour parking right next to the property is accessible and an excellent price!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Kiley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me he alojado aquí dos veces, y las dos veces han sido geniales! Este es mi hotel favorito en Playa del Carmen!
Stayed 3 nights in Apr 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were excellent for the cost. Location is awesome- shops, restaurants, beach are in walking distance. On the other hand, due to proximity to such area it gets very noisy at night. Other than that it was enjoyable stay.
Stayed 5 nights in Mar 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location, comfy rooms, great view from rooftop. But that’s where it stops. The pool is super green and disgusting. It’s advertised that they only have people working the front desk from 8 to 5, but we only saw a person at the desk on the day we checked in. The entire rest of the time the front door was propped open with no one at the desk so anyone could just walk in. One of the cleaning staff checked us out the final day when we just started to leave since no one was working there all week.
Stayed 4 nights in Mar 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calixta is a nice boutique hotel. Quiet, great location. The room was nice. Easy check-in. It is about 15 minutes from the ADO bus station. It is 5 minutes to Quinta Avenida which is the main tourist attraction.
Stayed 3 nights in Mar 2025

8/10 Good

mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Feb 2025

4/10 Poor

Baher, Cairo

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location is perfect! If you’re planning to spend most of the day outside the hotel, it’s a really good place for the price. Close to where you’ll take off for excursions & to 5th Ave & the beach. A few things to note - the photos were taken when the hotel was first built/renovated. The pool area doesn’t look like that at all now. We actually didn’t use the pool once in our entire stay because it was really worn down. Also the breakfast is belowwwwww par. No need to sign up for it. We skipped it twice. Basically they give you coffee & fruits. Bread and orange juice (upon request). The buffet doesn’t include anything else. We also had a really unpleasant encounter on our first day at breakfast. The guy working at the restaurant asked what room we are & said it didn’t include breakfast. We know that’s not true & the reception confirmed we had breakfast included when we checked in. He insisted he wasn’t wrong & refused to call the reception to double check. He spoke in a loud voice and super rude manner, and he asked us to go resolve this with reception ourselves & ask them to send him a message. We went downstairs & had the reception message him & then he agreed to serve us breakfast. Honestly mistakes happen, but the way he refused to even consider he might be wrong, the way he spoke condescendingly assuming we hadn’t paid, and the way he asked us to resolve the communication problem between him and reception ourselves was unacceptable.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hillary Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location. The beds were nice the breakfast was light and good price. The pool photos look different but the pool was always empty so it was a nice place to relax.
Stayed 6 nights in Jan 2025