See all properties
Save

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Suite Ocean Front Adults | View from room
Restaurant
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪14 min walk‬
  • Xplor Theme Park
    ‪4 min drive‬
  • Ferry to Cozumel
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, Oceanfront

9.2 out of 10
Wonderful
(12 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River

Suite River

9.0 out of 10
Wonderful
(107 reviews)
  • 53 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite Oceanfront Adults

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults

Suite River Adults

9.2 out of 10
Wonderful
(27 reviews)
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(22 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

9.0 out of 10
Wonderful
(77 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

8.8 out of 10
Excellent
(23 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa

Suite River Spa

9.0 out of 10
Wonderful
(10 reviews)
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean View

Suite Ocean View

Suite Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front

Swim Up Ocean Front

9.2 out of 10
Wonderful
(10 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Suite (River Jump) | View from room

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1265)
The price is AU$2,271
for 1 room
includes taxes & fees
7 July - 8 July
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

About the area

Playa del Carmen

When you stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only in Playa del Carmen, you'll be on the beach, within a 5-minute drive of Xplor Theme Park and Xenses Park. .This beach property is 1 mi (1.7 km) from Xcaret Eco Theme Park and 3.1 mi (4.9 km) from Ferry to Cozumel.

What's nearby

  • Xcaret Eco Theme Park - 14 min walk - 1.2 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xplor Theme Park - 4 min drive - 1.8 km
  • Ferry to Cozumel - 6 min drive - 2.2 km
  • Playacar Golf Club - 14 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬1 min drive
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only beachfront property with 15 outdoor pools
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 900 individually furnished guestrooms, featuring minibars (stocked with some free items) and espresso makers. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, a waterslide, and a steam room. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Mercado San Juan, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 3 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Playa del Carmen? This property has facilities measuring 26372 square feet (2450 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Other inclusions

Transportation to offsite activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping centre
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (26,372 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1068 out of 1354 reviews
Rating 8 - Good. 140 out of 1354 reviews
Rating 6 - Okay. 64 out of 1354 reviews
Rating 4 - Poor. 40 out of 1354 reviews
Rating 2 - Terrible. 42 out of 1354 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Mar 2025

10/10 Excellent

Hobin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome food and bars, so many activities.
Stayed 3 nights in Feb 2025

6/10 Okay

Jesus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When I decided to book this hotel I thought I was going to find the best food, but instead, what I found was very low quality food, zero activities, super annoying
Stayed 3 nights in Mar 2025

10/10 Excellent

Elvira

Liked: Cleanliness
Stayed 4 nights in Mar 2025

8/10 Good

Mayela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful scenery place, staff is a 50/50 whether they’ll be in the mood to say hi or help you out though. There’s a difference between attending customers in a good mood and forcibly helping.
Stayed 4 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

ROCHELLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive I've stayed in! Food is amazing for an all inclusive resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including the parks
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea Marie

Travelled with partner
Quite the resort amazing experience food was top tier for all inclusive
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

LINDA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is beautiful. We found getting around the property a bit challenging, although there are signs they often lead to dead ends. The staff is not exactly the most friendly compared to other resorts, not helpful unless sought out. Concierge, bell, front desk, spa, etc they were all oddly not friendly. The staff was very cold. Although catina workers were quite nice.Make dinner reservations far in advance or you will be eating in the catina, which is great, but we never got to break out our dinner clothes once. No light snacks around pools, so must leave to grab a bite to eat. The rooms were wonderful, the resort is one of the most beautiful I've ever seen, I would go back with less expectations of feeling like a welcomed guest. But just to enjoy the resort on my own with no staff support.
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Stayed 2 nights in Mar 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was simply amazing and we’re definitely going to return one day!
Stayed 6 nights in Mar 2025

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Agustin, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I recommended for people who will take advantage of all parks. If you are not into extreme experiences, it might not be not be the best choice. However, it is the best hotel I had stayed.
Stayed 4 nights in Mar 2025

10/10 Excellent

juliann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amazing services with lots of entertainment..!! Food was great .! I’ll definitely keep coming back .!
Stayed 3 nights in Mar 2025

8/10 Good

jina, norristown

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unorganized check in process. I received luggage 3 hours later
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura, Placeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel was excellent. Your room had everything you need except for clothes. They provided the traditional toiletries plus toothbrushes, shaving cream, and mouthwash, they had beer, soft drinks and filtered bottles of water in the refrigerator. They had Mexican treats and they had a small hand made baskets with candy on your bed every evening. I can't say anything bad about the property except they need a more detailed map and activities guide. They tell you to download the app. The app rarely works. My husband finally got on the app and it would have been very nice to have. In that respect we were kind of lost. The parks were all awesome. We went in the end of February and there were no lines. I strongly recommend this resort.
Stayed 5 nights in Feb 2025

6/10 Okay

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025