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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

On the beach, white sand, free beach cabanas, beach umbrellas
Restaurant
Suite Ocean Front Adults | View from room
Water park
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly

Explore the area

View map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪2 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪14 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River

Suite River

9.0 out of 10
Wonderful
(121 reviews)
  • River view
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean View

Suite Ocean View

Suite Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

9.0 out of 10
Wonderful
(34 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa

Suite River Spa

8.8 out of 10
Excellent
(12 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

8.8 out of 10
Excellent
(86 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults

Suite River Adults

9.4 out of 10
Exceptional
(29 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite Oceanfront Adults

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 5,247 reviews
The price is AU$429
includes taxes & fees
27 Apr - 28 Apr
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

When you stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only in Playa del Carmen, you'll be on the beach, within a 5-minute drive of Xplor Theme Park and Xenses Park. .This all-inclusive property is 1 mi (1.7 km) from Xcaret Eco Theme Park and 3.1 mi (4.9 km) from Ferry to Cozumel.

What's nearby

  • Cenote Santa Cruz - 2 min walk - 0.2 km
  • Xcaret Eco Theme Park - 14 min walk - 1.2 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Ferry to Cozumel - 5 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪The Buffete - ‬8 min walk
  • ‪Arriba Baja - ‬5 min drive
  • ‪El Xentral - ‬2 min drive
  • ‪El Mercado De San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with indoor private hot tubs and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Treat yourself to a stay in one of the 900 individually furnished guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor pools, a waterslide, and a steam room. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Mercado San Juan, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 3 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Playa del Carmen? This property has facilities measuring 26372 square feet (2450 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Other inclusions

Transportation to offsite activities

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping centre
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (26,372 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1100 out of 1422 reviews
Rating 8 - Good. 152 out of 1422 reviews
Rating 6 - Okay. 76 out of 1422 reviews
Rating 4 - Poor. 44 out of 1422 reviews
Rating 2 - Terrible. 50 out of 1422 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alize

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always cleaned our room eveyone was so nice and everything and so much to do
Stayed 4 nights in Dec 2025

6/10 Okay

Jiyoung

Stayed 5 nights in Dec 2025

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Jonghoon

Liked: Cleanliness, property conditions & facilities
good
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 4 nights in Dec 2025

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is a must visit! Clean rooms, great staff, amazing amenities, and accessible beach. I can wait to return and definitely recommend it to others.
Stayed 4 nights in Dec 2025

10/10 Excellent

Janelly

Liked: Cleanliness, staff & service, property conditions & facilities
everything was perfect
Stayed 7 nights in Dec 2025

2/10 Terrible

Min

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Reservation of dining and room and arrangement are all messed
Stayed 5 nights in Dec 2025

10/10 Excellent

Cuimin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It includes passes to all parks which keep us busy and fun
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica Naomi

Liked: Cleanliness
Stayed 7 nights in Dec 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Aug 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff what the best! Always ready to help! The room was spotless, and daily cleaning was super! Tons to do, always felt very safe at the parks and resort. All the food was top notch! Even during the busy season (which we were in) was never crowded anywhere we went!
Stayed 6 nights in Dec 2025

4/10 Poor

Christian

Stayed 7 nights in Nov 2025

10/10 Excellent

Erika

Can’t wait to go back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Nikole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and amenities are amazing. Beware of one thing. We emailed the hotel prior to our stay about a couple requests to which they said yes to but once at the resort things changed. They don't say no until it comes to it. They also seem to be a bit unorganized with some of their management but i guess its normal considering the size of the property
Stayed 2 nights in Dec 2025

10/10 Excellent

Evelyn

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Julio

Liked: Cleanliness
Great all included
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 4 nights in Dec 2025

10/10 Excellent

Casey Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The parks, resort, staff.....the best experience in all our travels so far. Was amazed at the quality of the food at he buffet. So good we never did go to a restaurant!
Stayed 7 nights in Dec 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great very welcoming and nice. I did get food poisoning the last day in and it knocked out the excursion we had planned but other than that great
Stayed 5 nights in Dec 2025

10/10 Excellent

Seth

Stayed 4 nights in Dec 2025

10/10 Excellent

Caroline

Stayed 4 nights in Nov 2025

2/10 Terrible

Enrique

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible service, transportation from the airport to the hotel, and from the hotel to the airport. The rules state that if I don't arrive on the date, or check i in or depart on the date of check-out
Stayed 1 night in Nov 2025