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Hotel Aalada Playa del Carmen

2.5 star property

Photo gallery for Hotel Aalada Playa del Carmen

Garden
Garden
Standard Double Room, 1 King Bed, Ensuite
Lobby sitting area
Outdoor pool, free pool cabanas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View map
Calle 10 norte Bis entre Av 15 y Av 10, Aalada, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite

Standard Double Room, 1 King Bed, Ensuite

Standard Double Room, 1 King Bed, Ensuite

  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 King Bed, Terrace

Design Studio Suite, 1 King Bed, Terrace

Design Studio Suite, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed, Garden View

Comfort Double Room, 1 King Bed, Garden View | View from room

Comfort Double Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Balcony

Deluxe Double Room, 1 Queen Bed, Balcony

Deluxe Double Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room, 1 Queen Bed, Ensuite, Garden View

Design Double Room, 1 Queen Bed, Ensuite, Garden View

Design Double Room, 1 Queen Bed, Ensuite, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony

Superior Double Room, 1 King Bed, Balcony | Balcony

Superior Double Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Terrace

View from room

Premium Studio Suite, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

With a stay at Hotel Aalada Playa del Carmen in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.6 mi (0.9 km) from Playacar Beach and 0.6 mi (0.9 km) from Mamitas Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.2 km
  • Playacar Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Ilios restaurant - ‬2 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk

About this property

Hotel Aalada Playa del Carmen

Hotel with an outdoor pool, steps from Quinta Avenida
Hotel Aalada Playa del Carmen offers 12 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include safes and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 12 air-conditioned rooms featuring microwaves and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and a communal living room.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per day)
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Nearby parking fee: MXN 120 per day (3 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Aalada Playa del Carmen
Aalada Del Carmen Del Carmen
Hotel Aalada Playa del Carmen Hotel
Hotel Aalada Playa del Carmen Playa del Carmen
Hotel Aalada Playa del Carmen Hotel Playa del Carmen

Reviews

Hotel Aalada Playa del Carmen Reviews

8.6

Excellent

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

8/10 Good

Diara

Liked: Cleanliness
Overall good but my room had few issues and staff is not available frequently. Security box wasn’t working , bathroom lamp had some issues and I couldn’t use the TV. It needs to be upgraded.
Stayed 3 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and price.

Good location. Clean rooms, nice outdoor space. Good value for the cost of the stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Susie

Travelled with family

Not worth the money

I would not stay here again it was an ok place to land but everything is a bit dated and every morning there was no hot water it took like 30 or more minutes and me calling them to get the water hot .. the room smelled of musty mold smell and we located the mold it’s in the cement in the shower we paid extra for a suite and that was not worth it either .. you have to pay parking so elect to Put many pesos coins every day all day into the parking machine .. also the whole putting a long gate code in every time you e there the property was a hassle just not that great of place … and honestly I’m not that picky … its right next to 5 th street and all the cafes but there is done Kate night noise from that bit didn’t really bother us that much .. if they cleaned up this property a bit made it nicer to be outside like a fire pit in the seating area made it more inviting and updated the interiors just a bit it would make all the difference.. pay $25 more a night and stay ina nicer place is my advice
Stayed 2 nights in Jan 2025

10/10 Excellent

Shelby Aitken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, shady parking listing

Nice hotel and great service. However listing advertises parking, which is not true. You have to pay a street meter for parking on your own. The meter in front of the hotel is broken and our car ended up getting a boot on it the first day there. I don't recommend this hotel to people with a car.
Stayed 1 night in May 2024

8/10 Good

Emily

Stayed 2 nights in Feb 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria is lovely, friendly and helpful. Very nice hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel

Quiet oasis within walking distance of everything you need in Playa. Calm, clean and comfortable room. Perfect!
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Stayed 5 nights in Dec 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Love the place. Check in was easy and the codes were sent ahead of time. The decor was nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy Paul

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a very comfortable and aesthetically pleasing experience. The decor, the grounds, the room all exceeded my expectations. I wish I would have had more time to enjoy it!
Stayed 1 night in Nov 2022

10/10 Excellent

angel Armando

Stayed 1 night in Jan 2025

10/10 Excellent

JOSE, CANCUN

Liked: Cleanliness, staff & service, property conditions & facilities
Muy practica
Stayed 1 night in Jun 2024

6/10 Okay

Jeremie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Beaucoup trop bruyant

Hôtel très mignon, avec check in digital entièrement automatisé. Gros bémol, il n’y a pas de double vitrage dans les chambres, c’est très bruyant avec plusieurs clubs dont le Coco Bongo juste à côté. Impossible de dormir avant 3h du matin. Nous avons quitté l’hôtel avant la fin de notre séjour sans compensation.
Stayed 3 nights in Feb 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No respetan las reservaciones
Stayed 6 nights in Feb 2024

8/10 Good

ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities
Muy confortable y María Jesús estuvo en todo los detalles en nuestra instancia . Ya es la segunda vez que hemos venido y volveremos a venir
Stayed 6 nights in Nov 2023

10/10 Excellent

Williams

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge 👍 Localisation parfaite ! Belle chambre et spacieuse !
Stayed 2 nights in Feb 2023