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Holiday Inn Express & Suites Phoenix - Tempe by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Phoenix - Tempe by IHG

Coffee service
Exterior
Standard Room, 2 Queen Beds, Accessible (Communications)
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking included
  • Housekeeping

Explore the area

View map
670 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    ‪5 min walk‬
  • Arizona State University
    ‪12 min walk‬
  • Phoenix Zoo
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Front of property

Comfort Inn & Suites Tempe Phoenix Sky Harbor Airport

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  • Breakfast included
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4.2 out of 5, Very good, 1,056 reviews
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includes taxes & fees
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About the area

Tempe

Located in Tempe, Holiday Inn Express & Suites Phoenix - Tempe by IHG is in the entertainment district, within a 5-minute drive of Arizona State University and Tempe Marketplace. .This hotel is 2.5 mi (4 km) from Phoenix Zoo and 2.8 mi (4.5 km) from Desert Botanical Garden.

What's nearby

  • Tempe Town Lake - 5 min walk - 0.5 km
  • Arizona State University - 12 min walk - 1.0 km
  • Tempe Beach Park - 2 min drive - 2.3 km
  • Phoenix Zoo - 3 min drive - 3.8 km
  • Desert Botanical Garden - 5 min drive - 3.8 km

Getting around

  • Marina Heights - Rio Salado Pkwy Tram Stop - 16 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Hundred Mile Brewing - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Crumbl Cookies - ‬3 min walk

About this property

Holiday Inn Express & Suites Phoenix - Tempe by IHG

Hotel with free breakfast, a quick walk to Arizona State University
Holiday Inn Express & Suites Phoenix - Tempe by IHG offers 103 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Tempe hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 103 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at Macayo's Restaurant serving the guests of Holiday Inn Express & Suites Phoenix - Tempe by IHG, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Macayo's Restaurant - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Macayo's Restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Holiday Inn Express & Suites Phoenix - Tempe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 371 out of 612 reviews
Rating 8 - Good. 139 out of 612 reviews
Rating 6 - Okay. 42 out of 612 reviews
Rating 4 - Poor. 27 out of 612 reviews
Rating 2 - Terrible. 33 out of 612 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Stayed 3 nights in Jan 2025

6/10 Okay

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean hotel. Elevator was super sketchy and road noise kept us up all night.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Amenities
WE WERE VERY SATISFIED.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Little rough in the general area. Casino close by. Very clean hotel with nice staff.
Stayed 2 nights in Mar 2025

4/10 Poor

Martha

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall it was nice but during check in was treated different previous customer’s (non minorities) stayed the same length and were charged a one time deposit of $50 but as for I was charged $50 for each day of my stay. Was previously employed with IHG and do understand it’s a one time charge for third parties check in process. Besides the individual who assisted my check in, property was clean and the staff was nice and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room. Hotel was nice looking. Very clean. Person checking us in was very helpful and pleasant. Had dinner at the brewery behind the hotel and it was very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Jianrong

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Too noisy to sleep

Extremely noise cause by the freeway . I had no sleep since 3 am .
Stayed 1 night in Apr 2025

2/10 Terrible

Hua

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a welcoming stay! Very professional front desk
Stayed 3 nights in Apr 2025

6/10 Okay

Justin

Business traveller
Liked: Cleanliness, staff & service, room comfort

Slow internet.

Their page claims 50Mbs down internet but I got less than 3Mbs down. Tile was broken in the shower where the grab bar is. Bed was comfortable. TV was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to everything, will stay there again
Stayed 2 nights in Apr 2025

2/10 Terrible

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service
When I checked in, the room I reserved was not the room I was given. I reserved a double queen room and instead was given a single king room. I was traveling with 2 kids, so imagine my disgust when I only saw one bed. Thankfully the front desk helped to move me to a sister hotel about 10 minutes away that I was told, did have a double queen available. Well, when we got to that hotel, again I was given a single king suite. Nothing to do but suck it up and we had to have to kids sleep on a pull-out couch. Not the double bed we expected, but better than the half chair they gave us at the first hotel. Well next day I called back to the original hotel and they were able to give us an actual double queen room as originally reserved. Worst two-night stay of my life as we had to unpack, pack, unpack, pack and unpack our luggage so that we could stay in Tempe. Thanks for almost ruining our staycation weekend!
Stayed 2 nights in Apr 2025

6/10 Okay

Tracy, SUTHERLIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Road noise was pretty rugged. Our room was up against the Hwy off ramp. Room was nice, breakfast was good with plenty of protien and other option.
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not expected

When we arrived, the room we ordered was taken. Then they assigned us a different room that was already occupied. She did finally find us another room, after she told us they were sold out.
Stayed 1 night in Apr 2025

8/10 Good

Lewis C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Delfino, El Paso

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Too noisy, property too close to highway.
Stayed 1 night in Mar 2025

4/10 Poor

Charles

Liked: Cleanliness
Stayed 5 nights in Mar 2025

4/10 Poor

Calvin

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Uchenna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property is nice, lady at check in was dismissive , everyone else was pleasant. The breakfast actually starts at 7am, not 6am as currently listed on Expedia.
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night after arriving in Phoenix and heading north the next morning. The staff were very friendly and great to have a nice restaurant next-door.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025