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Clean room, nice staff, wifi worked well and food at breakfast was amazing. We stayed for two weeks in May.

The hotel has a nice modern design and everything looks new and well maintained. The bedroom was stylish and comfortable overall, although the double bed was quite uncomfortable for two people sharing. The mattress was unstable, so whenever one person moved, the other moved too. Unfortunately, the air conditioning was not working during our stay and the room became very hot at night. We could not leave the windows open because of loud live music in the hotel courtyard. When we raised the issue, staff explained that the hotel system could only run either heating or air conditioning while they were transitioning between the two systems, and we were offered a fan instead. The gym is excellent and the views are very nice. Food was average — some items, like the croquetas, were served frozen, and a couple of our drinks never arrived. On the positive side, the staff were very friendly, professional, and well trained throughout our stay. The kids club was the highlight of the trip, and Jen was fantastic with the children.

Breakfast was ok

Hotel is lovely, clean, great location. Rooms are good, could do with a little fridge in them and the AC is temperamental. The ‘gym’ is just one bench and a couple of dumbbells/kettlebells. Enough to get a workout done however it is definitely not worth to be called a gym. The staff were great. If you’re looking for a nice quiet getaway then id avoid this place as it seems to be quite the hotspot for lads holidays, so very noisy and they were also disrespectful towards my partner. But obviously this is no fault of the hotel.

Great staff throughout the hotel, the food was decent with a good choice. The room was clean and the bed comfy, the room would benefit from a coffee machine. The bike facilites are basic but ok.

Extremely disappointing experience and absolutely not reflective of the branding, price point or photos online. The hotel felt chaotic, poorly maintained and far from the luxury boutique escape it claims to be. Cleanliness and hygiene were a major issue throughout our stay - including hairs in room and mouldy water bottle provided in our room. The most concerning incident happened at 7am when a large flower tile attached to the ceiling crashed down onto the outdoor seating on out balcony, waking us up suddenly. A serious safety concern and completely unacceptable. Service was inexperienced, sloppy and unhelpful throughout. Common areas were untidy, the food was very average, and the overall atmosphere lacked any sense of refinement or comfort. Ironically, the gym was probably the best facility - but even that was dirty and poorly maintained. We booked this as a special birthday weekend and ended up leaving early and relocating to Palma because the hotel simply did not feel clean, safe or relaxing. Would not return or recommend.