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Grupotel Playa de Palma Suites & Spa

4.0 star property

Photo gallery for Grupotel Playa de Palma Suites & Spa

Sauna, steam room, Turkish bath/hammam, body treatments
32-inch flat-screen TV with satellite channels, TV
Suite Prestige (2 adults)
1 bedroom, down duvets, minibar, in-room safe
3 bars/lounges, lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub

Explore the area

View map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Playa de Palma
    ‪8 min walk‬
  • Place, El Arenal Beach
    ‪16 min walk‬
  • Place, Palma Aquarium
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, Balcony

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony

Balcony view

Suite, Balcony

9.4 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony (2 adults + 1 child)

Balcony view

Suite, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Junior Suite, Private Pool (2 adults)

Private pool

Junior Suite, Private Pool (2 adults)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony (Single Use)

Balcony view

Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Balcony, Pool View (Single Use)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Balcony, Pool View (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony, Pool View

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony, Pool View (2 Adults and 1 Child)

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite Prestige (2 adults)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite Prestige (2 adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Private Pool (Single Use)

Private pool

Junior Suite, Private Pool (Single Use)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite, Balcony (Single Use)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite Prestige (2 adults)

Suite Prestige (2 adults)

Suite Prestige (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite Prestige (1 adult)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite Prestige (1 adult)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Balcony, Pool View (Single Use)

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony, Pool View (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Pool View (Single use)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Pool View (Single use)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite, Balcony, Pool View

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony, Pool View

9.4 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite Prestige, Pool View (2 adults)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite Prestige, Pool View (2 adults)

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Palma de Mallorca

When you stay at Grupotel Playa de Palma Suites & Spa in Palma de Mallorca, you'll be near the airport, a 2-minute drive from Playa de Palma and 6 minutes from El Arenal Beach. .This family-friendly hotel is 11 mi (17.7 km) from Port of Palma de Mallorca and 9.2 mi (14.7 km) from Cathedral of Santa Maria of Palma.

What's nearby

  • Playa de Palma - 8 min walk - 0.7 km
  • El Arenal Beach - 16 min walk - 1.4 km
  • Aqualand El Arenal - 3 min drive - 2.8 km
  • Palma Aquarium - 4 min drive - 4.5 km
  • Platja de Can Pastilla - 4 min drive - 6.2 km

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Steakhouse Tango - ‬9 min walk
  • ‪Levita - ‬9 min walk
  • ‪Nova Beach Lounge Club - ‬8 min walk
  • ‪Amrum Beach Club - ‬8 min walk

About this property

Grupotel Playa de Palma Suites & Spa

Family-friendly hotel with 2 restaurants and a full-service spa
Grupotel Playa de Palma Suites & Spa offers 133 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 133 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at Restaurante Es Jardí, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Restaurante Es Jardí - Onsite buffet restaurant.
Bar Salón - Onsite lobby lounge. Open daily.
Bistro Es Jardí - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Sky Restaurante - Onsite restaurant. Open daily.
Sky Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 25 per person
  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Grupotel Playa de Palma Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 454 out of 676 reviews
Rating 8 - Good. 169 out of 676 reviews
Rating 6 - Okay. 35 out of 676 reviews
Rating 4 - Poor. 11 out of 676 reviews
Rating 2 - Terrible. 7 out of 676 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Markp

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel with top quality furnishings. We were slightly disappointed with the food but we still had a good time
Stayed 5 nights in Jun 2025

8/10 Good

linda

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Stacey

Stayed 3 nights in Jun 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place and hotel
Stayed 7 nights in May 2025

6/10 Okay

shaun

Travelled with family
Liked: Staff & service
The hotel is nice. The hotel gym is very warm as one of the entrance door is missing so the AC does not work. The hotel is located in an area that hosts large groups for stag & hen parties. It’s also mostly German tourists. If you seeking something more peaceful then seek elsewhere. I shared a room with my daughter and found the single beds incredibly narrow and more suited to child than adult
Stayed 8 nights in May 2025

10/10 Excellent

Philipe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with professional staff. Great amenities and location!
Stayed 1 night in May 2025

10/10 Excellent

Sharon Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we've stayed in. Staff were superb. Hotel amenities were first class. Well maintained. Very quiet, although near to everything. Definetly stay again.
Stayed 7 nights in May 2025

10/10 Excellent

Rosetta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property, great service and good food! We felt that the location was good for visiting the island. We did not like the atmosphere at Playa de Palma beach, which was a short walk away. Too many young tourists partying and being silly. The bus stop is a short walk away which is helpful. We thought the half board was worth while. Overall we truly enjoyed our stay and there’s a wonderful woman Dipa at the restaurant always making sure we had all we needed.
Stayed 10 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, well maintained. Great pool area and spa. Outside pools not heated. 10 minutes from Palma airport and 20 minutes from Palma in a cab.
Stayed 6 nights in May 2025

8/10 Good

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tytianna

Liked: Cleanliness, staff & service, property conditions & facilities
very great!!
Stayed 5 nights in May 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was amazing and staff friendly and professional. But The Breakfast! OMG. Everything else palea in comparison You have to love a buffet that no includes Bubbly and Caviar Kudos !
Stayed 1 night in Apr 2025

8/10 Good

SeyedMohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and tidy, offering great features like a spotless spa and an excellent breakfast selection.
Stayed 3 nights in Apr 2025

8/10 Good

Sian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, we didn’t have quite the bed set up we booked by it was a great room and we had a huge balcony which was fab for my son to play on. The only real downside was that the beds were very firm so neither myself or my husband slept particularly well. Also families should be aware that in spring the outdoor pool is very cold and kids can only use the indoor pool from 10-12am but the spa and sauna facilities were a huge asset. Would definitely recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
I rarely take the time to write reviews but I must say that the stay at the Grupotel Playa del Palma was simply exceptional. The grounds, facilities, and food were amazing. The breakfest buffet was the best I've ever had (and I've experienced plenty). The dinner buffet was equally impressive and a relative bargain. The pool and spa also very nice. We choose Mallorca for the hiking - which was also amazing. Wonderful resort; wonderful island!!
Stayed 9 nights in Mar 2025

10/10 Excellent

Dale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with exceptional staff! Highly recommended
Stayed 2 nights in Mar 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel with superfriendly staff. Very good breakfast!
Stayed 3 nights in Feb 2025

6/10 Okay

Gaynor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Gaynor

Stayed 1 night in Oct 2024

10/10 Excellent

Mkhethwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible stay, our first time doing half board and we weren't disappointed. Options were always varied and delicious every night. There are many facilities to use including at least 3 swimming pools. The sky restaurant is fantastic and you get some surreal views. Most importantly staff give the place a heart, they're incredibly friendly and helpful. We want to recognise Ghazi, Joyce and one half Nigerian/Jamaican guy (sorry we couldn't remember his name) and countless others we'd like to thank and applaud. We would highly recommend this stay for anyone in the future as well as us coming back to stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Urraisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the inside pool (spa & wellness). The room was the best, we book a standard room but when we arrived we had the premium room and we fell more in love with the room/hotel. :)
Stayed 4 nights in Oct 2024

10/10 Excellent

Geidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very nice breakfast, so much variety. Please note that spa for children is only 10-12.00.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maxamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and modern hotel. Junior Suite was not as described in the photos when I booked the room. Nowhere to sit other than a hard desk chair but all suites show a sofa in the room which was not the case.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel a little walk away from the strip. Pools and spa are great. Breakfast was lovely.
Stayed 3 nights in Jul 2024