Family Accommodation in Pearl River

Clean and modern

Breakfast was ok, not a lot of variety. Staff was great, the room was clean but some areas were damaged like my bathroom door it was broken at the bottom and it looks unpleasant to see. Bed was not the most comfortable but it was ok. I rate the hotel 4 because of location and cleanliness.

Network is unsecured and spotty. Rooms are clean and spacious but reception area is dated and dark.

Booked this hotel last minute while traveling for work, it’s really close to the Yankee Stadium, the street it’s on isn’t the cleanest. The hotel is clean nothing luxurious but clean in fact they seem to clean with bleach because the hallway and my room both smelt like bleach to the point that it gave me a headache it was so strong!! There is WiFi, no onsite laundry but there is a laundromat 5min walking distance from the hotel. They have onsite gated parking for $30 per night as an option, which was good or you would have to search for street parking. I didn’t see any sketchy people around, I will add this hotel as my last resort option.

The pool was closed down for the week, we were not informed prior to booking, this info was not on their website or hotels, nor told to us when we made several calls about the room since it was very vague online… and the pool was our main reason of staying there is they had an indoor pool and we had two little ones that love to swim. So that really messed up our plans and schedule. On top of the pool not being open; There was some kind of Gala so tons of people stayed there and they were up all night partying. Listen get it, that’s not the complaint its the fact, We all did not get a good sleep because the noise was unbearable. We could hear everything until 4 am. No good sound proofing rooms. If you are going to have that and again know this in advance you should inform your other guests so they can plan accordingly . Also, The beds were outdated so very uncomfortable. My sister almost fell out of her bed because it sloped so bad to the one side. The space was set up terrible. They have a pull out sofa that you can’t even use so we had to figure out the space and sleep arrangements…. and we again were informed of this last minute, very poor service. Why advertise that on your rooms page when it’s not even accessible? Very disappointing. The only plus sides was the breakfast and the people in the breakfast room and It was easy to drive to the surrounding areas and great restaurants nearby. We actually left a day early bc we couldn’t bear to spend another night there.

Lobby is beautiful and location is fantastic. The rooms were small even for a junior suite. The bathroom was tiny!!!