6/10 Okay
Veronica
Travelled with partner
2 July 2025
While our room was quite large it wasn’t as clean as I would have liked and it was a bit run down in the bathroom. There was no phone in the room to contact the front desk when our A/C was not working properly. While getting ready the first morning the barely working A/C stopped. I am fairly certain they shut off the A/C and don’t allow it to run during the day. I called into a corporate number and was transferred to our front desk. She said they would send a technician up to look at it but no one ever showed. It was just as hot when we returned that evening from being in the park.
They do have a free shuttle, which is nice but it is for four large hotels in the property and was always packed. We rode it in the morning but didn’t even attempt trying to take it back from the park at the end of night - we just took an Uber. We were also taken to the wrong hotel when we first arrived in our Uber - even though I used the address on our hotel reservation so be aware there. Use the name - not the address provided.
I would not stay here again.
Veronica
Stayed 2 nights in Jun 2025