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Hotel Riu Plaza Panama

5.0 star property

Photo gallery for Hotel Riu Plaza Panama

Outdoor pool, pool loungers
Reception
Penthouse (In the heart of the City)
Penthouse (In the heart of the City) | City view
Penthouse (In the heart of the City)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Calle 50, Urb. Marbella, Panama City, Panama
  • Place, Calle 50
    ‪1 min walk‬
  • Place, Avenida Balboa
    ‪8 min walk‬
  • Place, Via Espana
    ‪8 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe

City view

Deluxe

9.2 out of 10
Wonderful
(174 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

City view

Suite

9.2 out of 10
Wonderful
(33 reviews)
  • City view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe, City View

9.0 out of 10
Wonderful
(632 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe

Deluxe

8.6 out of 10
Excellent
(62 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Hotwire ROH

Minibar, in-room safe, desk, laptop workspace

Deluxe Hotwire ROH

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite (Stay with me)

Presidential Suite (Stay with me) | Living area

Presidential Suite (Stay with me)

  • City view
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (In the heart of the City)

Penthouse (In the heart of the City)

Penthouse (In the heart of the City)

  • City view
  • 258 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Family Twin Room

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe King with Views

Deluxe King with Views | City view

Deluxe King with Views

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, laptop workspace

Family Suite

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

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About the area

Panama City

Centrally located in Panama City, Hotel Riu Plaza Panama is within a 15-minute walk of Crown Casino and Fiesta Casino. .This luxury hotel is 2.2 mi (3.5 km) from Museum of Natural Science and 3.6 mi (5.8 km) from Metropolitan Cathedral of Panama.

What's nearby

  • Calle 50 - 1 min walk - 0.0 km
  • Avenida Balboa - 8 min walk - 0.7 km
  • Via Espana - 8 min walk - 0.7 km
  • Cinta Costera - 11 min walk - 1.0 km
  • Multiplaza Pacific Mall - 14 min walk - 1.3 km

Getting around

  • Iglesia del Carmen Station - 11 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 21 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Crown Level Lounge - ‬1 min walk
  • ‪STUDIO 50 Lobby Bar & Sushi Lounge - ‬1 min walk
  • ‪Ibiza Pool Snack Bar - ‬5 min walk
  • ‪La Inmaculada - ‬2 min walk

About this property

Hotel Riu Plaza Panama

Hotel Riu Plaza Panama offers 634 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 634 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Arts, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Arts - This restaurant specializes in international cuisine and serves breakfast and brunch.
Prisma - This restaurant serves breakfast and lunch. Open daily.
Tastes - This restaurant specializes in Fusion cuisine and serves lunch and dinner. Open select days.
Studio 50 Lobby Bar - This bar specializes in sushi. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (PAB 12 per night)
  • Secured, covered valet parking on site (PAB 12 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arts
  • Prisma
  • Studio 50 Lobby Bar
  • Tastes

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Raised toilet seat (41 centimetre high)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 34 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: PAB 12 per night
  • Covered valet parking fee: PAB 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Panama Plaza
Hotel Riu Plaza Panama
Riu Hotel Panama Plaza
Riu Panama Plaza
Riu Plaza Panama
Hotel Riu Plaza Panama Panama City
RIU Plaza Panama Hotel
Hotel Riu Plaza Panama City
RIU Plaza Panama
Hotel Riu Plaza Panama Hotel
Hotel Riu Plaza Panama Panama City
Hotel Riu Plaza Panama Hotel Panama City

Hotel Riu Plaza Panama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3492 out of 5182 reviews
Rating 8 - Good. 1067 out of 5182 reviews
Rating 6 - Okay. 325 out of 5182 reviews
Rating 4 - Poor. 126 out of 5182 reviews
Rating 2 - Terrible. 172 out of 5182 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Farah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay! Staff were great but could be more friendlier. The only recommendation we have is for rooms to have shower cap.
Stayed 5 nights in Dec 2025

10/10 Excellent

Alicia, Georgetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staffs were very polite and friendly. They made me felt welcome. I'm glad I pick there to spend my birthday.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Bueno
Stayed 3 nights in Dec 2025

10/10 Excellent

Chitrallkha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and international standards.
Stayed 3 nights in Dec 2025

6/10 Okay

Lamesha

Disliked: Staff & service
Stayed 5 nights in Dec 2025

10/10 Excellent

Anuoluwapo Adeola

Stayed 6 nights in Dec 2025

10/10 Excellent

Shaquator Tamika

Stayed 4 nights in Dec 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente ubicación , servicio aceptable.
Stayed 7 nights in Dec 2025

10/10 Excellent

Robin, Brampton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, would definitely return for next visit.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kerona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Customer service great. The workers were nestly attired and courteous.
Stayed 4 nights in Dec 2025

8/10 Good

Neisha

Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The size of the room was great. I loved how the room was decorated. The exceeded my expectations . I would book this room again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Naum

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Jacque

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff. Wonderful berakfast. Pool guy worked very hard to straighten lounge chairs, bring freah towels, lower umbrella. Room was on 27th floor with fogged over window. So we requested a different room with a view. They accommodated and gave us 31st floor with a great view. Overall a great experience. We took Uber everywhere we needed to go. Was inexpensive to Uber. For day trips old town was our favorite, Anton Hill hike, and the Causway were fun.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lixin

Stayed 6 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, outstanding location, awesome room, and great staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. The room was cleaned on time. They even gave me a little gift for my birthday, which I was surprised and impressed!
Stayed 3 nights in Dec 2025

10/10 Excellent

Abnel Trujillo

Stayed 4 nights in Dec 2025

8/10 Good

Saeedah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is centrally located.Breakfast menu was phenomenal. The hotel was extremely busy so there was always a wait for elevators. The hotel signage and in-room tv is not bilingual, which was odd considering the large number of American tourists. Hotel staff seemed preoccupied. Customer service needs improvement.
Stayed 6 nights in Dec 2025

8/10 Good

ronald b, Sacramento

Liked: Cleanliness, amenities
Clean room, friendly staff, good location and local neighborhoods, plenty restaurants to choose.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cyrus

Stayed 2 nights in Dec 2025

8/10 Good

Talish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 3 nights in Dec 2025

8/10 Good

Yvonne Lonette, Kennesaw

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was great. The bathroom shower head should be cleaned. ẀBreakfast was ok. There was no chicken options other than eggs or bacon or any other kind of meat. The sausage was hard. Fruit and other cheese options were plentiful. Also, some sort of entertainment would be nice like other RIU.
Stayed 3 nights in Dec 2025

4/10 Poor

Shamal, Ardmore

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was my first time staying at the Rui. People raved about how nice the chain was. I beg to differ. This was not a 5 star hotel. I had better stays at the Marriott. The room was dated and needs to be renovated. It was not clean to my liking. The bathroom could have used a few hours of cleaning and the mirror was peeling. The large pillow and blanket had hair on it. The refrigerator did not get cold until the last day of our stay. The TV connections did not work (HDMI Port). Let’s get into the food. The buffet breakfast was nasty. Everything was cold or picked over. Staff could have made sure the food looked ok, but no. The food at the paid restaurant was ok, nothing to write home about. This chain would not be my first choice for a stay. The best thing about this stay was the price. I would not stay with this chain in the future.
Bathroom mirror condition.
Bathroom outlet.
Hair on blanket.
Scratched table,
Stayed 6 nights in Dec 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back !
Stayed 6 nights in Dec 2025