Best Western Plus Panama Zen Hotel

4.0 star property

Photo gallery for Best Western Plus Panama Zen Hotel

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Lobby
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Calle Gaspar Hernandez y Via Argentina, Corregimiento El Cangrejo, Panama City, Panama, 581
  • Via Espana
    ‪9 min walk‬
  • Avenida Balboa
    ‪3 min drive‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

9.2 out of 10
Wonderful
(31 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking (Breakfast Included)

9.4 out of 10
Exceptional
(18 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Panama City

With a stay at Best Western Plus Panama Zen Hotel, you'll be centrally located in Panama City, within a 5-minute drive of Albrook Shopping Mall and Via Espana. .This hotel is 1.5 mi (2.5 km) from Multiplaza Pacific Mall and 2.4 mi (3.9 km) from Cinta Costera.

What's nearby

  • Via Espana - 9 min walk - 0.8 km
  • Cinta Costera - 3 min drive - 1.8 km
  • Avenida Balboa - 3 min drive - 1.8 km
  • Multiplaza Pacific Mall - 3 min drive - 1.8 km
  • Albrook Shopping Mall - 4 min drive - 4.3 km

Getting around

  • Vía Argentina - 7 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 26 min drive

Restaurants

  • ‪Restaurante y Cafetería DEL Prado - ‬3 min walk
  • ‪The Raj - ‬4 min walk
  • ‪El Trapiche - ‬2 min walk
  • ‪Angel Restaurante - ‬4 min walk
  • ‪Restaurante El Caribe - ‬2 min walk

About this property

Best Western Plus Panama Zen Hotel

Beaux Arts hotel with a health club and a rooftop terrace
Best Western Plus Panama Zen Hotel offers 90 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 90 air-conditioned rooms featuring minibars and espresso makers. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including a health club and an outdoor pool. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Best Western Plus Panama Zen Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 3.25 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Self parking fee: USD 3.25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Panama Zen Hotel
Best Western Plus Zen Hotel
Best Western Plus Panama Zen
Best Western Plus Zen
BEST WESTERN PLUS Panama Zen Hotel Panama City
Best Western PLUS Panama Zen Hotel City
Best Western Plus Panama Zen
Best Western Plus Panama Zen Hotel Hotel
Best Western Plus Panama Zen Hotel Panama City
Best Western Plus Panama Zen Hotel Hotel Panama City

Best Western Plus Panama Zen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 534 out of 874 reviews
Rating 8 - Good. 256 out of 874 reviews
Rating 6 - Okay. 51 out of 874 reviews
Rating 4 - Poor. 16 out of 874 reviews
Rating 2 - Terrible. 17 out of 874 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice layout nice rooftop, bar and pool
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
This is the quietest Best Western I have ever stayed in--I wish every hotel stay was this quiet. Breakfast was good. I appreciated that they had cooked broccoli (crucerfers are not popular menu items in Panama). My husband liked that they had a European style breakfast. I enjoyed using the gym. It had everything I needed to get a good workout. Two things that detracted from my stay--there was no pool access in the a.m. as the entry to the pool is through restaurant which is closed in the morning. Secondly the hotel smells like mold; so, if you are sensitive to mold, this may not be the place for you.
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean updated property, good service.
Stayed 1 night in Mar 2025

8/10 Good

Marsha

Stayed 5 nights in Feb 2025

8/10 Good

Nafasi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities in nice walkable area. Staff super friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a mazing , i will go back there
Stayed 7 nights in Feb 2025

6/10 Okay

Christen

Travelled with family and small children
Liked: Staff & service
Good central location in El Cangrejo, especially if you have kids. It's a two minute walk from a fantastic playground, and super easy to get an uber or taxi to get to other parts of the city. They hang out outside the hotel, so we never waiting more than 2 minutes. Front desk staff was super friendly and spoke fluent English and Spanish. Beds were comfortable and the rooms were spacious. However, we had no hot water for two of the three nights we stayed here (at start and end of trip), and the A/C was malfunctioning. First it was just very loud and making this weird whining sound when it cycled off. Then it just stopped cycling off altogether and our room was FREEZING by morning (about 60 degrees Farenheit!) Pool had great views, but was tiny and quite cold, which was unusual for our experience in Panama in general. Even my pool-loving 6 year old couldn't stay in more than a few minutes.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald W., St Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 4 nights in Feb 2025

10/10 Excellent

jayne

Roof top pool
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities

AWESOME

Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 minute walk from Metro. Safe area, lots of restaurants. Good clean modern rooms. All facilities worked well. Very good breakfast buffet. Excellent rooftop pool, restaurant and bar with amazing views. Friendly, efficient and competent reception staff.
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great value!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Sherrykay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good middle level hotel. Quiet location, close to Metro. Friendly efficient staff: A/C unit was fixed quickly. Excellent rooftop pool and bar/restaurant with amazing views of the city. Good buffet breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets and showers in 2 rooms were not working correctly. Toilet seats were wobbly, shower doors did not fully close so leaked onto floor. Property was was wonderful for us. Good location, good rates, meals, facilities. Thanks
Stayed 1 night in Jan 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location in the City

I have stayed here many times of the years and the hotel offers a good breakfast in the mornings and has a very reasonable roof top restaurant for dinners.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan Coburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, trendy neighborhood, many charming coffee shops, walkable neighborhood for long term stay
Stayed 6 nights in Jan 2025

10/10 Excellent

Raymond, Saint Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay meal was delicious
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a high end luxury property, but Great room and facility for the price. Very convenient to a huge variety of restaurants within 2 minutes walking. Very safe area. Perfect for a business stay, walk to malls and banking centers, with a good desk, fridge, and coffee maker. Lastly a very relaxing pool, 24 gym, and lounge on the roof with amazing views of the city.
Stayed 3 nights in Jan 2025

8/10 Good

Pierre-Andre

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel brilliant staff
Stayed 4 nights in Jan 2025

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

William, West Kelowna

Stayed 1 night in Dec 2024