Hotel Ciudad Real Palenque

3.5 star property

Photo gallery for Hotel Ciudad Real Palenque

Outdoor pool
Business centre
Reception hall
Lunch, dinner served; Mexican cuisine, pool views
2 bars/lounges, sports bar, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View map
Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪15 min walk‬
  • Place, Aluxes Eco Park
    ‪5 min drive‬
  • Place, Palenque Archaeological Zone
    ‪12 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪4 min drive‬

Room options

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

Palenque

Located in Palenque, Hotel Ciudad Real Palenque is within a 10-minute drive of Misol-Ha Waterfalls and Palenque Archaeological Zone. .This family-friendly hotel is 19 mi (30.5 km) from Cascadas de Roberto Barrios.

What's nearby

  • El Panchán - 15 min walk - 1.3 km
  • Museo Del Textil - 2 min drive - 1.8 km
  • Aluxes Eco Park - 5 min drive - 4.4 km
  • Palenque National Park - 7 min drive - 6.1 km
  • Palenque Archaeological Zone - 12 min drive - 9.8 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 107 min drive

Restaurants

  • ‪Cafe Jade - ‬15 min walk
  • ‪Kinich Kan Balam - ‬14 min walk
  • ‪pizzas exprés - ‬11 min walk
  • ‪Old Tiger - ‬12 min walk
  • ‪I'khofi la villa del cafe - ‬11 min walk

About this property

Hotel Ciudad Real Palenque

Family-friendly hotel with bars and a 24-hour front desk
Hotel Ciudad Real Palenque offers 72 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Palenque hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palenque? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Las Palmas - This poolside rooftop bar specializes in Mexican cuisine and serves lunch and dinner.
La Terraza - Overlooking the pool and garden, this sports bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Bambú - Overlooking the pool and garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 100 to 220 for adults and MXN 100 to 220 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bambú
  • La Terraza
  • Las Palmas

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,100 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Handrails in stairways (109 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults, and MXN 100 to 220 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ciudad Real Hotel
Ciudad Real Palenque
Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque