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Staff did not like children and charged us $30 per kid. No place in the website to enter my kids into the guest list. My kids were well behaved and the surprise fees plus extra taxes really hurt our budgets

The resort had everything we needed and is in a breathtaking landscape.

It’s like staying in a cool treehouse. My room was very spacious and quiet. The hotel has no staff on site but easy enough to contact if you need anything (I didn’t need to contact them for anything though). Definitely a cool place to stay.

Proximity to the park and the town of Volcano was great. Easy parking. Quiet. There is no human on-site but they thought of everything you might need. On the downside, there was no AC so it was hot one night, the decor feels very much like a hodge-lodge of items, and Bathroom lighting was really low and dingy. On the upside, big room that could have easily slept 4 if we needed it to.

The Lodge itself was impeccably clean. The dining experience was great. Our room was perfect right down to the heated towel bar. The volcano area lookouts were nearby thus not having to travel very far. The staff were very helpful in all aspects. Would definitely recommend this Lodge.

Sue the property owner was so nice very helpful. She offered to make pancakes and sausage for breakfast which is our favorite. Not sure what else is on the menu, but we saw her cooking up some other items as well. It came with fresh local fruits and great coffee. We stayed in the Pele room which came with a separate kitchenette. I didn’t see a cooktop, but it had a nice size fridge, microwave, and small table and two chairs. We didn’t do any cooking but enjoyed the fridge, privacy, and the great coffee and coffee maker. The room was very nice and clean - very nicely decorated. 2 bathrooms and separate beds was a plus. Showers were not large but worked great for us (I am bit large and fit just fine). The room also has access to a decent sized covered deck. The deck is used by the two dogs; Coconut and Bear. We didn’t see them much but they were awesome and we were glad when we did. Grounds are great and location is very close to Volcano National Park.