The customer service and staff are good, and the location is great. However, the cleanliness is horrible. When I took a shower, the bathtub became clogged almost immediately after I turned on the water. Since I was already wet, I couldn’t call anyone at the time. I had to remove a large amount of clogged hair, which I believe was left by many previous guests. It was absolutely disgusting, but I had to do it in order to use the shower. I almost threw up. I have pictures of it, but I’d rather not post them here so as not to disgust everyone. I’m very disappointed that a hotel with such a great location would have such a serious cleanliness issue.